Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt has been my pleasure to work with Ashley in my flat search. She has always been excellent to work with. She took the time to really understand the type of flat that I was searching for and did her very best to offer properties that fit my requirements. She was always exceedingly prompt responding to my emails and phone calls. I would work with Ashley again if the opportunity arises.PositiveResponsiveness, Professionalism
Vivien · 25 August 2021
Agent replied · 24 August 2024
Dear Vivien We are thrilled to hear that you are pleased with the service you have received from our Bloomsbury office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWith the change in management over the past year I have seen a vast improvement on previous services. Alex at the Bloomsbury office has been fast efficient and professional in his handling of tricky tenants. Nothing is too much trouble. As a landlord it is reassuring to know that the agency is actually working on your behalf and will support you when a decision needs to be made. Great work...thank you.PositiveResponsiveness, Professionalism
Tina · 25 August 2021
Agent replied · 24 August 2024
Dear Tina. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Phoebe Wishart, I really recommand.
Lily · 11 May 2026
★★★★★ 5/5
GoogleExcellent service with Holly - she is effective and attractive (I hope that is not inappropriate of me). If you are looking to let in Bloomsbury call up and ask for Holly Darby
Aaron · 11 October 2024
Agent replied · 24 August 2024
Dear Aaron, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotLorenzo @ Frank Harris
Lorenzo was very helpful and accommodating during our property search. He is curtious and patient and has a great understanding of the properties that he showed to us. I've heard mixed reviews about this agency in previous years but I would not hesitate to recommend Lorenzo going forward. Not your typical estate agent! Thank you for your help, Lorenzo.
Anonymous · 17 November 2020
★★★★★ 5/5
TrustpilotFlat Hunting
My family and I are considering buying a property in London. Frank Harris has been very accommodating to our needs! Seeing as it's our first time doing this, Lorenzo has been extremely helpful and available in answering any questions that we have regarding our flat hunt and any other queries. He has also provided us with some great suggestions!
Giada · 13 November 2020
★★★★★ 5/5
GoogleWe have worked closely with this agency during the past week. Our contact, Jaydn, was very professional, efficient and friendly. Thank you
Stephanie · 12 March 2025
Agent replied · 26 April 2025
Dear Stephanie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
★★★★★ 5/5
TrustpilotExcellent experience with Danielle!
Our experience with Danielle as our property manager has been excellent. She goes above and beyond to resolve any issues we have, always keeping us informed along the way. Her dedication to ensuring we feel supported as tenants truly sets her apart. She's the best!
Sarah · 8 February 2024
Agent replied · 13 June 2024
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGeorge T was so helpful when I was looking for a flat to rent! No question was to much hassle and he was very attentive when replying to my messages. Most importantly he was so friendly and made me feel relaxed about the process. I would 100% recommend him to a friend.
Freyja · 25 August 2023
Agent replied · 24 August 2024
Dear Freyja, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotA great experience
The team at Frank Harris were incredibly helpful through my purchase. From viewing through to completion, I felt supported, well informed and well respected. Special thanks to Jamie Charlton, who was always on hand for advice and updates along the way- he gave us all great peace of mind. Thanks a lot Jamie and team!
SB · 7 June 2021
★★★★★ 1/5
TrustpilotSpammers, time wasters and crooks!
They provide partial information, hide essentials (energy ratings/service charges, etc), cannot get a straight answer from them and they'll spam you mercilessly with unrelated emails!Of which their response below is a typical example: ask to be unsubscribed, even though you were never asked to be subscribed, and you'll get requesters to give them a call!!They must be thinking that only fools would deal with them.AVOID! AVOID!!!
George · 18 March 2022
Agent replied · 13 June 2024
Dear George, I am sorry to hear that your experience with us hasn’t been as we would expect. I am unable to find you on our database. Please contact me so that we can chat further at customerrelations@dexters.co.uk. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure to deal with Francesca, who’s super helpful and knowledgable. She answered all my questions and had a great ‘I can do attitude’.I highly recommend Frank Harris Bloomsbury.
Maria · 8 October 2024
Agent replied · 22 October 2024
Dear Maria, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
★★★★★ 5/5
GoogleUnlike other estate agents who constantly tried to persuade me to look at flats in areas I wasn’t remotely interested in, Frank Harris in Bloomsbury had an excellent instinct of what I was looking for and found me a lovely flat in an ideal area. Excellent staff, very helpful. Highly recommend.
Helen · 25 August 2023
Agent replied · 24 August 2024
Dear Helen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotMitchell Max
Was extremely impressed with his customer service and worked very hard to make renting a property in the Barbican straightforward, despite the fact I was pushed for time. Was especially helpful in organising viewings at short notice, providing essential information and liaising with landlord. A very nice guy too. Would recommend.
Rowan · 6 August 2023
Agent replied · 13 June 2024
Dear Rowan, We really appreciate you taking the time to leave such lovely comments about Mitchell. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I weren’t sure whether we would want to buy or rent in the current housing market, despite this Francesca gave us some great advice and hopefully we will find somewhere soon! She is a true credit to her team and especially loved her attitude towards helping us!
Lorena · 25 August 2023
Agent replied · 24 August 2024
Dear Lorena, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThanks for William Gladstone and the entire team in Frank Harris & Co, my purchase went through in the end. Will's professional advice and experienced guidance helped push the purchase process forward despite some unprecedented difficult situations we were facing (not just Covid!). I would highly recommend the services of Frank Harris & Co. and you will be impressed by the expertise of the stuff in there!
Lei
Dogman · 25 August 2021
Agent replied · 24 August 2024
Dear Dogman, we are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleExcellent experience with Frank Harris & Co. Bloomsbury. Most of my dealings have been with Holly. She is quick to answer any queries and on the ball. She has been helpful with tenants as well. Highly recommended.
Anne-Marie · 26 May 2024
Agent replied · 24 August 2024
Dear Anne, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotBought a place in the Barbican with FH…
Bought a place in the Barbican with FH as agent. Lorenzo was very professional and helpful. In an often cynical industry it's a good feeling to be able to provide an unreservedly positive review. We would not hesitate to use them for any sales we might have or any future purchase.
Arthur · 25 June 2021
★★★★★ 5/5
GoogleFrank Harris are always very efficient and professional every time I have worked with them. All of the team are extremely helpful and Bujar found an excellent long term tenant within the space of a few days. Excellent service! Thank youPositiveResponsiveness, Quality, Professionalism
Anthony · 28 November 2023
Agent replied · 24 August 2024
Dear Anthony, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
We bought our Barbican flat with help from Tina at Frank Harris, 15 years later we received the same excellent service from Tina and Jamie. Tina's advice was clear and sensible, Jamie was on top of the sale process from the beginning providing regular updates and chasing up sluggish solicitors. Highly recommended.
Paul · 22 December 2020
★★★★★ 5/5
GoogleHad an amazing experience viewing properties with Lottie. She was really bubbly and made me feel extremely comfortable in making a decision
Finn · 5 December 2025
★★★★★ 5/5
GoogleAJ has been absolutely amazing with assisting us during our ongoing tenancy with Frank Harris! He has been understanding from day one and showcased compassion at every step when dealing with our enquires - no issue or problem is ever too big or hard to resolve for him! AJ thank you again for your hard work! :)
Danguole · 25 August 2022
Agent replied · 24 August 2024
Dear Danguole. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure of speaking to Aisha, she was so informative and educated me on all things renting. Super professional and really friendly
Indiana · 16 November 2025
★★★★★ 5/5
GoogleGreat service Frank Harris sale 3 Dec 2025 my flat in Clare Court, especially by Jamie and Adam. Thanks. Tom Roe
Thomas · 8 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
