Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have had a wonderful experience with this agency and mostly George Thornton. He has help my research and been so nice and patient, I a 100% recommend !
Lucie · 25 July 2024
Agent replied · 24 August 2024
Dear Lucie, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotJamies Charlton, Frank Harris
Dealt with Jamie Charlton at Frank Harris on our purchase of a flat in the Barbican. Great to deal with - punctual, helpful & knowledgeable throughout. Happy to show us round any number of apartments and always patient with our deliberations! The property search and purchase was a pleasure.
Christopher · 9 March 2021
★★★★★ 5/5
TrustpilotGreat experience
I have not normally enjoyed my experience with estate agents, however Hamish at Frank Harris Bloomsbury was excellent to deal with. He really helped me so much throughout the whole process and was always on hand to answer my queries. I would definitely recommend Hamish and Frank Harris to others.
Alex · 2 December 2020
★★★★★ 5/5
GoogleViewed a property with Kellan and he was extremely friendly and patient, even allowed me some extra time and space to take pictures for future reference. I appreciated not being rushed and having all my questions get answered. Thank you very much Kellan!
Aysat · 29 September 2023
Agent replied · 24 August 2024
Dear Aysat, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFound a great flat with Bujar’s help! Very accommodating and flexible when it comes to particular needs. He always replied quickly and did his best to secure my dream flat!
Olympia · 25 June 2024
Agent replied · 24 August 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleYasmin breath of fresh air, great work.
Costa · 26 March 2026
★★★★★ 5/5
GoogleTrevor and Alison helped us a lot during our purchasing. When we faced problems after our first offer was accepted, they provided professional advice with the deep understanding of thoughts of the sellers and communicated between us and the seller with great patience. They also provided relevant data on the property marketing to help us to make decision. We really thank all the work from them.
Ruonan · 25 August 2020
Agent replied · 24 August 2024
Dear Ruonan, Thank you very much for your great review regarding our Bloomsbury Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended
I dealt with Lorenzo Ronconi and a couple of other members of the Clerkenwell Frank Harris & Co team in my search for a flat - it was a very positive experience, I found them extremely helpful, efficient and responsive. I would thoroughly recommend!
Charlotte · 24 November 2021
★★★★★ 5/5
GoogleWe had the absolute best experience with George Thornton during our a search for a flat for my children! He was polite, very professional and extremely pleasant to deal with! He is by far the best consultant we’ve met in London! Highly recommended!
Salma · 25 August 2023
Agent replied · 24 August 2024
Dear Salma, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIt was great working with Frank Harris, and Jamie in particular, in our search for a flat in Bloomsbury. Many thanks!
Vicky · 1 November 2024
Agent replied · 8 November 2024
Dear Vicky, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah
★★★★★ 4/5
GoogleWe found Ms Darby very friendly and helpful. We had a number of questions but she was easily able to satisfy our queries.
Shirley · 1 October 2024
Agent replied · 22 October 2024
Dear Shirley, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah
★★★★★ 5/5
TrustpilotFreddie Papworth of Frank Harris has…
Freddie Papworth of Frank Harris has gone the extra mile in his work to both secure a tenancy for us but also responding to issues both outside his responsibility and hours. Very professional.
John · 7 April 2024
Agent replied · 13 June 2024
Dear John, Thank you for taking the time to leave a wonderful 5* review. Freddie will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
Google5 stars for George Thornton. What a lovely, friendly and helpful Lettings Agent he is. He understands what's important, good attention to detail, great service all round. Would not hesitate to recommend him.
Alexandra · 27 March 2024
Agent replied · 24 August 2024
Dear Alexandra, We really appreciate you taking the time to leave such lovely comments about George. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleBujar at Frank Harris has great communication skills and is very professional, friendly and available. Enjoyed working with him.
C · 20 November 2024
Agent replied · 11 December 2024
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah
★★★★★ 5/5
GoogleGeorge T was really helpful in my search - I found him to be very responsive and honest, giving me greater comfort in the advice I was given and generally gave a better level of service! I would certainly recommend to anyone
Vyoma · 25 August 2023
Agent replied · 24 August 2024
Dear Vyoma, Thank you for taking the time to leave a wonderful 5 star Google review. George will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotMoving to London
We moved from Germany to London and had no idea about the housing market in the UK. Charlotte helped us find our dream flat and navigated us through the tenancy process. Charlotte and Frank Harris are highly competent and trustworthy. Thank you!
Robson · 22 August 2023
Agent replied · 13 June 2024
Dear Robson, We really appreciate you taking the time to leave such lovely comments about Katy They will be so pleased to read your 5 star review. Please do not hesitate to contact us in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI’ve been working with Lottie, to find me a property she’s been amazing, choose her and if don’t you are silly
Jack · 5 November 2025
★★★★★ 5/5
TrustpilotBuying a Barbican flat:
Buying a Barbican flat:Buying a Barbican studio flat from Frank Harris & Co has been a very positive experience thanks to Lorenzo Ronconi. He has extensive knowledge of and enthusiasm for all things Barbican and is very professional, helpful and efficient.Highly recommended.
Sarah · 10 December 2021
★★★★★ 5/5
TrustpilotSuperb property outcome
We have just moved into a great Barbican flat. It wouldn't have happened without the patience, diplomacy and tenacity of Magnus. He worked hard to make our move possible; a brilliant outcome! Thank you Magnus.
Paul · 27 October 2022
★★★★★ 5/5
GoogleEllie helped us purchased this one bed flat and we are very pleased with their service. I recommend them whole heartedly.
Betty · 10 October 2024
Agent replied · 8 November 2024
Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotFlat hunting
I have been looking for a property for my boss to buy and have had a couple of viewings handled by this agent. Although all the staff were very helpful, Lorenzo was particularly good with his follow-up calls. Sometimes agents can be pushy. Not so Frank Harris.
Paul · 6 November 2020
★★★★★ 5/5
GoogleEllie helped us purchased this one bed flat and we are very pleased with their service. I recommend them whole heartedly.
香港媽咪。英國生活 · 1 October 2024
Agent replied · 22 October 2024
Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHuge thanks to the whole team at Frank Harris for an amazingly stress free experience - enormous patience, efficiency and professionalism and I'm extremely grateful!
Sarah · 25 July 2024
Agent replied · 24 August 2024
Dear Sarah, Thank you for taking the time to rate your service with our Bloomsbury office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had a great pleasure meeting Bujar today for a viewing, he was very professional and knowledgeable about the market. I will definitely reccommend him to my friends.
Ardita · 26 May 2024
Agent replied · 24 August 2024
Dear Ardita, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.