Frank Harris and Co London reviews

★★★★★ 5/5

Trustpilot

Mitchell Max stands out in London's…

Mitchell Max stands out in London's frenetic property market with his attention to renters' needs, his willingness to discuss the risks and benefits of renting, and his focus on the complex issues that renters face. His comparative analysis of properties, combining with his expert understanding of the dynamics of the City of London, has certainly facilitated our rental search. There's something else worth mentioning: Mitchell takes the time to understand and listen to his clients. That's a too-rare thing in the current market, and came as a pleasant surprise.

Matthew · 8 September 2023

★★★★★ 5/5

Google

Agent I default with was Yasmin who was extremely helpful. Would recommend

Nicola · 26 March 2026

★★★★★ 5/5

Trustpilot

Today

Today, my encounter with Frank Harris & Co. was remarkably positive. They actively listened to my needs as a prospective tenant, responding promptly within a minute to confirm a property viewing for the next day via email. Additionally, they followed up with a second phone call before the scheduled visit. Their punctuality was commendable, and unlike many letting agents in East London, they demonstrated a customer-centric approach, understanding and adhering to the UK Customer Care standards.

Mohammed · 5 December 2023

★★★★★ 5/5

Google

Jaydn was such a professional and kind agent, always on top of everything and made me and my partner feel cared for in the hectic experience that moving house can be

Andrea · 6 April 2025

★★★★★ 5/5

Google

I was looking for a flat in London and came across this agency while I was walking near King’s Cross Station so I decided to go in and ask for advice even though I didn’t have an appointment. I was welcomed by Mr. Kellan Sherratt who not only gave me information but also guided me to other areas that were more suited to my requirements even though that meant that I would not be a client. He was very patient and kind and I would recommend this agency as well as Mr. Sherratt to anyone who is looking for accommodation in this area.

Kiran · 25 August 2023

★★★★★ 5/5

Google

I bought a flat from Frank Harris in the mid-90s, when negative equity was rife, and received excellent help from their Agent, as I did renting it out after I retired. When the time came to sell the flat I naturally turned to Frank Harris, once it was "put on the Market" I had an offer within days, there were a few hiccups along the way from the purchasers side but George Butt sorted things out without causing me problems. So glad I went to Frank Harris, and George, they are certainly the People to go to for property in the area.

John · 25 August 2023

★★★★★ 5/5

Google

George Thornton has gone above and beyond helping me find my dream home and was just superb throughout the letting negotiation process. I definitely recommend Frank Harris to everyone. Thank you George!

Olivia · 25 August 2023

★★★★★ 5/5

Google

The Frank Harris team, particularly Lucy, were essential to the success of my purchase. They were always available to help and made the process run smoothly by managing the relationship with the seller and seller’s solicitors. Very lucky to have had their support!

Lucia · 25 August 2022

★★★★★ 1/5

Trustpilot

Moths and Black Mould: A Move In Nightmare

Absolute nightmare.We moved in last week to a flat rented through Adeel, Nicole and Mark in the Waterloo branch. We found the flat infested with moths, not cleaned properly (the cleaners came in a second time upom request, but they still left the flat in an average state at best). If that was not enough, the flat was filled with the previous tenant's belongings, including but not limited to laundry, bedding and towels as well as greasy pots and pans.Finally, we requested in our offer the bathroom to be treated of all mould, only to discover the back of the toilet caked with black mould. And here we are stuck for three years. Don't repeat our mistakes: avoid them at all costs. A week in, we are still waiting for pest control.(The one star is only because they have a maintenance team that picks up the phone - but isn't that the bare minimum?)

Customer · 22 August 2023

★★★★★ 5/5

Google

Jamie was fantastic at helping me with my search. Thank you!

Nilaani · 17 October 2024

★★★★★ 5/5

Google

Jamie was great help in my property search and very knowledgeable !!

Nijaani · 1 October 2024

★★★★★ 5/5

Google

I had an amazing experience with the estate agency, specifically with Bujar. He helped us find our dream home, which perfectly matched our requirements. Bujar's patience and dedication throughout the process were commendable. He guided us with expertise, securing the property for us seamlessly. The entire experience was exceptional, and I highly recommend both the estate agency and Bujar. Five stars all the way!

Skye · 25 July 2024

★★★★★ 5/5

Trustpilot

Huge Thank You to the Frank Harris Team

The whole Frank Harris Team were wonderful. It was a big move for me and my family. Tina, Lorenzo and Jamie did a great job guiding me through the process, offering both sensible and sensitive advice and getting me to the finishing line. There were several hurdles along the way and few false starts. Nevertheless, both sale and purchase of one Barbican property to another were handled with consistent and unfailing professionalism and expertise. Their combined knowledge of the Barbican is without rival.

Claire · 8 November 2021

★★★★★ 5/5

Trustpilot

Absolutely brilliant advice and…

Absolutely brilliant advice and efficient service. Charlotte was very professional and helped me with all my many questions. Cannot recommend her and the agency enough, especially for a first time renter.

Caroline · 23 August 2023

★★★★★ 5/5

Trustpilot

Great experience

Mitchell was so helpful and knowledgeable about the flats he was renting. Even though I didn’t end up renting one, I appreciate the effort he made to show me multiple Barbican flats.

Rosie · 19 July 2023

★★★★★ 5/5

Google

George is being very helpful in searching a property for me. Very grateful to his professionality and dedication

W · 26 May 2024

★★★★★ 5/5

Google

Thank you to George Butt for an extremely efficient service - you showed us four studio flats, negotiated a great deal and then helped us complete before the end of the stamp duty holiday- great job. Would recommend you and your agency in futurePositiveResponsiveness, Quality, Professionalism

Anne · 10 January 2022

★★★★★ 5/5

Trustpilot

5 stars because of Natalia Catana

I gave 5 stars because of Natalia Catana, she was so patient with me and guided me through each step and gave me the information I requested super quick

Kieran · 1 July 2026

★★★★★ 1/5

Google

These people are the rudest, most disrespectful crew in London. On God. No smiles, no welcome, nothing. Straight up foul energy.

Baneen · 19 December 2025

★★★★★ 5/5

Google

Frank Harris was excellent with providing their services, when I wished to look for housing to buy. Special thanks to George Butt who has helped me through this. Great job!

Tai · 25 August 2023

★★★★★ 5/5

Google

Thankyou Jaydn. Experience was seamless from start to finish.

Bobby · 5 November 2025

★★★★★ 5/5

Google

George was really helpful and made the process simple.

Flair · 1 October 2024

★★★★★ 5/5

Google

Lucia Giurini is a very professional and reliable agent! We were able to communicate exceptionally well and very quickly, which made the entire process stress-free and even enjoyable! Every question we asked was answered within a few hours and everything was always super clear!PositiveResponsiveness, Quality, Professionalism

Oksana · 25 August 2021

★★★★★ 5/5

Google

George was very helpful and dedicated in helping us find a flat in bloomsbury

DANQI · 25 June 2024