Frank Harris and Co London reviews

★★★★★ 5/5

Trustpilot

Quick and professional with great viewings

Very quick to respond to initial viewing request, the viewings given by Mitchell were very professional and helpful. He had our best interests in mind as renters and gave a lot of information about the properties.

Andrew · 15 August 2023

★★★★★ 5/5

Google

George is a fantastic agent who is kind-hearted, responsive and resourceful! Thanks for his help I got to move in quickly to a very nice place, find him and you won’t be disappointed!

Siyi · 29 October 2023

★★★★★ 5/5

Trustpilot

Our experience with Frank Harris was…

Our experience with Frank Harris was smooth and great. In particular, Mr James Englefield at Frank Harris Bloomsbury, really helped us smoothly handle a partial tenancy changeover, and made the process straightforward. Thanks!

Devansh · 10 July 2026

★★★★★ 5/5

Google

Ellie and Yas were so helpful in my property search. Would recommend to everyone

Nadia · 14 November 2025

★★★★★ 5/5

Google

Louis was great to work with. I went through most of the process while abroad, but Louis made the entire experience seamless and easy for me. He was very responsive and professional and was always there to answer any questions I had. Would definitely recommend!PositiveResponsiveness, Professionalism

Malak · 25 August 2022

★★★★★ 5/5

Trustpilot

Great service

Professional, sympathetic and efficient- quick to respond to queries but not pushy

H · 15 April 2026

★★★★★ 5/5

Google

George was very flexible, informative and quick responsive (without being pushy :). I would definitely contact him again if I need an estate agent.

Carola · 26 April 2024

★★★★★ 5/5

Google

Excellent working with Renessa at Frank Harris - looking forward her continued support in future with my beautiful rental!!

Jill · 16 February 2026

★★★★★ 5/5

Google

I had a fantastic experience with George Thornton throughout my rental search. He demonstrated exceptional professionalism, patience, and was incredibly helpful during property viewings and the search process. George offered valuable suggestions for me as a tenant to facilitate an agreement, making me have a sense of confidence in their services and procedures. Among the many estate agents I've encountered, George stands out as one of the best. I strongly recommend him and this estate agent! PS: This company appears to have some exclusive properties in the city center. I suggest visiting their company website or reaching out directly for more property information, beyond relying solely on Zoopla or Rightmove.

Yang · 29 October 2023

★★★★★ 5/5

Google

I had a fantastic experience with George Thornton throughout my rental search. He demonstrated exceptional professionalism, patience, and was incredibly helpful during property viewings and the search process. George offered valuable suggestions for me as a tenant to facilitate an agreement, making me have a sense of confidence in their services and procedures. Among the many estate agents I've encountered, George stands out as one of the best. I strongly recommend him and this estate agent! PS: This company appears to have some exclusive properties in the city center. I suggest visiting their company website or reaching out directly for more property information, beyond relying solely on Zoopla or Rightmove.

Yang · 23 October 2023

★★★★★ 1/5

Google

We reached out to Frank Harris after going through a terrible experience with another letting agency. Looking at their amazing reviews, we expected that our needs and requests would be heard. We views a flat that seemed very solid. No big issues. But when we moved in we found out a bunch of minor issues we could not have predicted during the viewing like a broken boiler, closet door, radiators, windows. Additionally, the bathroom window was broken when we moved it - which was not the case when we viewed the property. Not only can someone enter the property from the window, people can peep in and see me showering. We have sent multiple complaints and reached out to Amanda our property manager several times. She has been unresponsive and even after reaching out multiple times, refused to to give us any answers. Little did we know that they are all just the same. I would recommend not working this agency unless you’re moving into a fully newly furnished place. They cannot be trusted.

Shrushti · 23 October 2023

★★★★★ 5/5

Trustpilot

Had a very positive experience working…

Had a very positive experience working with Frank Harris &Co., probably the best one I've had during my search. Charlotte Rule not only facilitated the viewing, she was very helpful post-viewing, sending pertinent information such as the calculation of council tax and expected bills. She also guided me toward coming up with an offer that could potentially be of interest to the Landlord. She also facilitated the negotiation with the Landlord. Other agents I've worked with do not proactively provide valuable guidance. Although the offer wasn't accepted ultimately due to non-negotiables on both sides, the process was handled very well. Overall great experience.

Maricris · 23 October 2023

★★★★★ 5/5

Google

Seif was so kind in providing me a cup of tea as I waited to be provided with property options! Very helpful team

Aya · 26 April 2024

★★★★★ 5/5

Google

Viewing organisation simple, knowledgeable, great manner. George is easy & pleasent to deal with.

Michael · 1 October 2024

★★★★★ 5/5

Google

I had an excellent experience with George Thornton. He was incredibly helpful and truly understood our needs, ensuring that we found the perfect property. He was always available to us and ready to assist us with any questions or concerns, making the entire process seamless and stress-free. His professionalism was evident throughout, and I highly recommend him to anyone looking for top-notch service in real estate.

Demetra · 25 July 2024

★★★★★ 5/5

Google

Very efficient and helpful. I contacted the agency and inquired about a property via right move and they gave me a call straight away to arrange a viewing. Lucia was very helpful and accommodating. Showing us a couple of properties that could fit our requirement. Hopefully, we will be in touch soon with more suitable properties!

Cécile · 29 August 2020

★★★★★ 5/5

Google

Lottie was a really good estate agent. I would recommend her to anyone.

Harry · 5 November 2025

★★★★★ 5/5

Google

Lucia was a fantastic real estate agent! She was very responsive and answered all our questions is a clear and detailed manner. She was very professional, and went above and beyond to explain different processes to us as first time renters. We managed to secure a great flat thanks to her!

Eileen · 25 August 2021

★★★★★ 5/5

Google

Phoevos was very helpful in my search to find a new home. I’m very grateful for the way he conducted his business, as he made me feel quite welcome with his friendly demeanour.

Matthew · 25 August 2023

★★★★★ 5/5

Trustpilot

Finding a nice home in London is a…

Finding a nice home in London is a challenge… but not with Mitchell Max ! Best real estate agent I’ve had to work with so far , and I’ve seen a lot of them !

Louis · 29 June 2023

★★★★★ 5/5

Google

Francesca was a great help! Made my experience stress free and easy

Narin · 18 October 2024

★★★★★ 5/5

Google

Seif was very helpful with my flat purchase. He went above and beyond in terms of answering my queries and viewing the flat when needed.

Stephane · 26 February 2024

★★★★★ 1/5

Trustpilot

Unprofessional

Unprofessional. I would recommend an agency that actually filters through landlords as we had a horrendous one for 2 years. At the end of it when we moved out, they told us they had to take out £300 for professional cleaning, when in the contract we signed, never stated that. They said that the flat was "professionally cleaned" before we moved in, but the door was broken, the floors were dirty, there was mold in the bathroom.. It was never even communicated from both parties (the agency and the landlord) to us at any point. I feel so bad for the new tenants who are moving in to that flat now, and I'll avoid Frank Harris from now on.

Elysia · 10 September 2023

★★★★★ 5/5

Trustpilot

Well informed and incredibly helpful

Charlotte was amazingly well informed about the Barbican area and very gracious to me and my baby during our flat hunt. She made a stressful experience fun. Thank you!

Felicity · 22 November 2023