Trusted Agent profile · London
★★★★★
793 reviews across 3 platforms
123 Stamford Street, London, SE1 9NN
Part of Frank Harris and Co, see every office.
Frank Harris and Co's office in London, at 123 Stamford Street, is rated 4.7 out of 5 across 793 reviews on three platforms, including 582 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Frank Harris and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAdeel: Gave a good tour of the apartment, was knowledgable about the local area and able to answer all questions that I had.
Dear Jason, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a review regarding your experience with Adeel. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat customer service from Charlie Clark Senior Sales consultant, very helpful nothing was too much to ask. He went extra mile with a viewing as well communication was excellent. We look forward to use this agent again and we definitely recommend their services.
Dear Patricia, Thank you for taking the time in providing such lovely comments about Charlie in our Southbank & Waterloo office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleMy experience with Frank Harris was phenomenal. Our letting Agent Nicole in particular was very professional and responsive to our needs and queries, and made the entire process easy and straightforward. I would highly recommended their service.PositiveResponsiveness, Quality, Professionalism, Value
Dear Patrick, Thank you for sharing your kind words about Nicole. Your comments are much appreciated by the Southbank & Waterloo team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAddel showed a flat on Ufford Street with excellent professionalism. Frank Harris has out done themselves and set the bar high for property agencies in London!
Dear Oliver, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotGreat flat
Mitchell Max found us a great flat - just what we were looking for. He was knowledgeable and helpful through the letting process.
Dear Michael, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe were shown around a property by Adeel, he was really helpful and professional without being pushy. Enjoyed seeing the flat…
Dear Sam, We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMe and my partner were looking for a cozy one bedroom apartment, looking here and there, we found a very sweet apartment through Frank Harris, we would love to thank in particular Mr Nick O'Neill who assisted us throughout all the process!
Dear Thomas, Thank you for taking the time in providing such lovely comments about Nick in our Southbank & Waterloo office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
4/5
GoogleFor Adeel and Zac- So kind and helpful, thank you! :)
Dear Raya, Thank you for taking the time to leave a Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAlfie and Adeel lovely guys - showed us a great flat in Westminster. Very helpful. Answered all our questions and made the process very smooth.
Dear Dylan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotVery good and straightforward service…
Very good and straightforward service from Frank Harris. The team know the Barbican inside out. Tina and Jamie were very helpful finding the right property for us.
5/5
TrustpilotThe process was rendered much easier…
The process was rendered much easier and smooth by the use of online applications backed up with personal messages. Very helpful
Dear Mer KC, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleNicole Pretorius at Frank Harris has gone above and beyond in finding the right tenants for me and making sure they and I are very happy. Nothing is too much trouble and she is real pleasure to work with. Much appreciated.
Dear Anthony, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Southbank & Waterloo office. Kind Regards, Marilyn Plews Customer Relations Team
5/5
GoogleAdeel - Tremendously helpful, really appreciated the guidance and advice. Looking forward to putting in an offer and relying on Frank Harris.
Dear Siddhant, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleExcellent customer service and respect. In particular Mr. Nick O'Neill, Manager from Frank & Harris Southbank & Waterloo 123 Stamford Street - SE1 9NN
Dear Mauro, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJoe, the manager of the Agency, was very helpful and supportive throughout the whole process. I would highly recommend him. Thank you very much!
Dear Mario, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotLorenzo at the Barbican office upholds…
Lorenzo at the Barbican office upholds the tradition of great customer service from the Frank Harris team. He is an excellent communicator, whether in person, by phone or email, keeping clients regularly informed of progress. He shows a keen interest in the local housing market, is intuitive about which properties might best suit a potential purchaser and is an enthusiastic and very personable ambassador for his company. A first class addition to the team.
5/5
GoogleJust finished a house viewing organised by Alfie. Very friendly, punctual and informative about the house and the area. Would definitely recommend
Dear Muhammad, Thank you for taking the time to leave a lovely review regarding Alfie. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHad a couple of great viewings with Adeel & Nicole, they have been a pleasure to deal with. Thanks to both of you!
Dear Gary,Thank you for your great 5 star review, and mentioning your experience with Southbank & Waterloo office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHad a property viewing with the two lovely guys, Adeel and Alfie. They were amazing! Swift, but straight to the point and informative!
Dear Cyrus, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotRecommended for lettings
Great support from Charlotte from the Lettings team. Proactive, informative, and flexible!
Dear Ola, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAdeel - very good at assisting us today
Dear Adriana, Thank you for taking the time to leave a lovely review regarding Adeel. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAdeel and Zak very helpful and welcoming people.
Dear Zilan, We really appreciate you taking the time to leave such lovely comments about Adeel and Zak. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotTina and Lorenzo - a dream team
Tina and Lorenzo have been absolutely amazing. They have been responsive, efficient, knowledgable and nothing has ever been too much trouble. They know the Barbican intimately and are 'go to' agents for any purchase there. What they don't know is not worth knowing. They are also very decent, kind and fun and are excellent negotiators. If we were selling they would be our number one choice. We cannot recommend them highly enough.
5/5
TrustpilotExcellent service in selling our flat
Excellent service in selling our flat. Jamie Charlton was really good in following through between offer and completion, nothing was too much trouble
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Frank Harris and Co, London won Platinum.
Tell us what you need and we'll put you in touch. Frank Harris and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
