Trusted Agent profile · London
★★★★★
794 reviews across 3 platforms
123 Stamford Street, London, SE1 9NN
Part of Frank Harris and Co, see every office.
Frank Harris and Co's office in London, at 123 Stamford Street, is rated 4.7 out of 5 across 794 reviews on three platforms, including 582 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotFreddie Papworth of Frank Harris has…
Freddie Papworth of Frank Harris has gone the extra mile in his work to both secure a tenancy for us but also responding to issues both outside his responsibility and hours. Very professional.
Dear John, Thank you for taking the time to leave a wonderful 5* review. Freddie will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
5/5
GoogleFinding a flat in London as a foreign student is certainly not easy, but Nick helped make it as painless as possible. He and the Frank Harris team have been very helpful, attentive, and kind along the way and I really have appreciated their support.
Dear Sophia, Thank you for taking the time to leave a wonderful 5 star Google review. Nick will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotMoving to London
We moved from Germany to London and had no idea about the housing market in the UK. Charlotte helped us find our dream flat and navigated us through the tenancy process. Charlotte and Frank Harris are highly competent and trustworthy. Thank you!
Dear Robson, We really appreciate you taking the time to leave such lovely comments about Katy They will be so pleased to read your 5 star review. Please do not hesitate to contact us in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat experience with Adeel - kept me informed every step of the process and was professional & friendly throughout.
Dear Jason, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah
5/5
TrustpilotBuying a Barbican flat:
Buying a Barbican flat:Buying a Barbican studio flat from Frank Harris & Co has been a very positive experience thanks to Lorenzo Ronconi. He has extensive knowledge of and enthusiasm for all things Barbican and is very professional, helpful and efficient.Highly recommended.
5/5
TrustpilotSuperb property outcome
We have just moved into a great Barbican flat. It wouldn't have happened without the patience, diplomacy and tenacity of Magnus. He worked hard to make our move possible; a brilliant outcome! Thank you Magnus.
5/5
TrustpilotFlat hunting
I have been looking for a property for my boss to buy and have had a couple of viewings handled by this agent. Although all the staff were very helpful, Lorenzo was particularly good with his follow-up calls. Sometimes agents can be pushy. Not so Frank Harris.
5/5
GoogleAdeel handled all of our enquiries professionally and communicated well. He guided us through the process in a smooth and efficient manor, highly recommend
Dear Roshaan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI’ve had a great experience with Zak. He has been very professional and has helped me and my flatmates through every step of the process
5/5
TrustpilotExcellent service from Tina and her team
Tina and her team looked after us excellently in the pandemic market. They kept in regular touch throughout the selling process. Tina’s lateral thinking was wonderful at various tricky moments. We are very grateful to have been in their calm and experienced hands.
5/5
GoogleGreat and highly professional service from Zak in helping us secure our 3 bedroom flat in London. Very friendly and lovely to work with
5/5
GoogleWe had a great first time buyer experience with Richard - he was highly professional, friendly and very proactive in driving the process forward particularly towards the end when we had some delays with our solicitor. Communication was great too. Thank you!
Dear Annie, It’s great to hear that you have had a brilliant experience with our Southbank office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI had a viewing with Johann. He was very professional, friendly, and Nice. Thank you
Dear Nidhi, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah
5/5
GoogleVery helpful to a first time buyer! I've been speaking to Evie over the phone and have gained a lot of useful advice and property search help.
Dear Harrison, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a review regarding your experience with Evie so far. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
5/5
GoogleFriendly, professional and efficient service provided by Reagan Walters. We found our ideal property very quickly with his help and commend him on his overall excellent approach to clients.
5/5
GoogleAdeel, was very professional and polite. Very informative and helpful.? He was great when he showed me around for the property. Definitely an agent that I would to assist me in looking for property searches in Waterloo and SouthHawk areas
Dear Lamai, Thank you for your kind comments regarding Adeel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel and Nicole helped me and my girlfriend secure a beautiful flat in the heart of London. They represent one of the few estate agents who genuinely care about their clients and were very helpful through the whole offer process.
Dear Harry, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotIt was very nice to meet with the agent…
It was very nice to meet with the agent Mitchell Max, he showed me couple of properties and provided with the all information I needed. Would be very happy to come back to work with him again. Natalia Boguslavscaia
Dear Natalia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAdeel gave a comprehensive viewing of a property, very knowledgable about the flat and the area and great people skills when dealing with current and prospective tenants alike
Dear Will, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleUnlike many other agents, they do actually listen to your criteria. Adeel managed to find a good fit and arranged a viewing during the same day
Dear Jon, Thank you for your kind comments regarding Adeel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
5/5
GoogleZak and Adeel have been extremely helpful. They showed me around a nice flat and were able to answer all my questions and always very polite.
Dear Omar, Thank you for taking the time to rate your service with our Southbank & Waterloo office. Kind regards, Leslie, Customer Relations Team
5/5
TrustpilotOver the past few months I have had a…
Over the past few months I have had a number of enquiries relating to my account with Frank Harris. My contact is Danielle Longmuir. She has been excellent! Responsive. Conscientious. Helpful. Friendly.She is a pleasure to deal with!
Dear CustomeTimr, Thank you for your kind comments regarding Danielle and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe had the pleasure of working with Adeel at Frank Harris, and I can't recommend him enough. From start to finish, he was extremely professional, made everything seamless and was always quick to respond to any queries. 5/5.
5/5
GoogleAn impressive experience with Frank Harris employee, Zak, at the Waterloo location with our new flat rental. Zak's professional, personable guidance during the process was excellent. His invaluable help and support during the background …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Frank Harris and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Frank Harris and Co won Platinum in The Trusted Agent 2026 awards.
