Trusted Agent profile · London
★★★★★
795 reviews across 3 platforms
123 Stamford Street, London, SE1 9NN
Part of Frank Harris and Co, see every office.
Frank Harris and Co's office in London, at 123 Stamford Street, is rated 4.7 out of 5 across 795 reviews on three platforms, including 582 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI’m very pleased with the service provided, especially by Adeel. Despite being abroad, he went above and beyond to assist me with everything I needed. His professionalism and dedication made the entire process seamless. Truly outstanding support!
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
TrustpilotGreat service
Recently bought a flat in the Barbican through Jamie Charlton of Frank Harris. Jamie was extremely reliable and helpful throughout the entire process. He responds quickly to queries and was always at the end of the line. This was exceptionally important to me as I was on a tight timeline. Can’t fault the service from Frank Harris and specifically Jamie. Thank you
5/5
GoogleI was helped by a young gentleman name Harrison Bacon. He was super polite, super helpful, patient and immediately understood what I wanted. He was super professional without being bully or pushy like a lot of the other agents I met at other companies. He also was excellent at follow up. I highly recommend him if you want to deal with a smart and trustworthy gentleman .PositiveResponsiveness, Quality, Professionalism, Value
Dear Christine. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel was super helpful, thank you very much !
5/5
GoogleA big thank you to Alfie Green for the professional viewing!
Dear Oliver, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleDilan helped me and my flatmates find and secure our perfect apartment. He was communicative throughout the process, advocated for us and our requests to the landlords, and helped us negotiate terms in the contract. All in all exemplary!
5/5
GoogleAdeel was excellent, would highly recommend
5/5
GoogleVery happy with service provided by Frank Harris both as letting agent and also in finding a good buyer for my property. Recommend Simon Angell particularly, who was friendly, straightforward and very helpful.
Dear Helen, We appreciate you taking the time to submit your review regarding the service you received from our South Bank & Waterloo Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHad a great and smooth experience with Adeel, which left me with a very positive feeling about Frank Harris & Co. Would highly recommend this branch to anyone seeking a property in these areas.
Dear Henry, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
5/5
TrustpilotExcellent team over at Frank Harris /…
Excellent team over at Frank Harris / Barbican. Tirelessly managed to find a great tenant for my flat with many viewings. Professional from start to finish. Ask for Mitchell Max, he was diligent and persistent. Follow up has been amazing as well. Perfect choice for me as I was reviewing several options and glad I went with them.
Dear Jerome, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Barbican office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTotally a satisfying experience for us. We were eager to find a place which needs to be suitable for students who study near the Thames and finally we got it. That's enough. What's more, the staff help us to choose a beautiful flat. The room is spacious and Most of the time it is quiet. It's really a good price in such a place, I mean, surrounded by stations and the London Eye, many restaurants. We can have a walk near the Thames. Finally, also so convenient for us to study. We really appreciate it.
We greatly appreciate you putting aside the time to submit a review about our South Bank & Waterloo Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleA superb service all the way from Frank Harris and Co, Waterloo, Central London office. I recently bought a small flat in the Southbank region and received a highly professional service, regular communication and all due diligence in the purchase - from my initial enquiries about the property all the way through to the point legal completion. I had a bespoke, one-to-one dialogue with Simon Angell, Assistant Manager throughout the buying process. I would not hesitate to use Frank Harris and Co again in the future and would undoubtedly recommend their services to others.
Dear Jamie, We are really pleased to read your positive review regarding the service from our South Bank & Waterloo Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleHad a great and smooth experience with Adeel, which left me with a very positive feeling about Frank Harris & Co. Would highly recommend this branch to anyone seeking a property in these areas.
Dear Henry, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
5/5
GoogleAdeel is very friendly, helpful and professional throughout the viewing. Thanks!
Dear Eve,Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleNick from Frank Harris let me know about a flat coming available and was very quick to let us see the place. Once we put an offer down, all the admin around offer acceptance, tenancy agreements etc. was very smooth. Would highly recommend using Frank Harris and Nick for a rental flat search in the SE1 and surrounding areas.
Dear Krishna, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Souhtbank & Waterloo office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMy biggest thanks to Rebekah that went above and beyond and finally managed to fix all the issues in our flat.
Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel was extremely helpful. Amazing experience.
Dear Saleh, Thank you for your lovely words and for leaving a 5* review regarding Adeel. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat experience of letting with Frank Harris & Co. Professional, helpful, and always quick to respond. Highly recommend! Thank you Nick & the rest of team.PositiveResponsiveness, Professionalism
Dear Annie, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind regards, Marilyn Plews Customer Relations Team
4/5
GoogleNicole was very helpful and helped us find a great flat which suited our needs. Really knowledgeable about the area and friendly too. Thank you Nicole.PositiveResponsiveness, Professionalism
Dear Luke, Thanks for the great four star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleNicole and Nick were very helpful in finding us our rental property, and it was a pleasant experience throughout, from viewings to closing the agreement. Highly recommended.
Dear Rishabh, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Marilyn Plews Customer Relations Team
5/5
GoogleAdeel was very helpful and polite on the viewing.
Dear Gabriel, Thank you for leaving a Google review for our Southbank & Waterloo office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel is a nice and friendly agent, really helpful
Dear Su, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotCharlotte has been very helpful &…
Charlotte has been very helpful & professional, as always.
Dear S Menjivar, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotReally helpful team and made the…
Really helpful team and made the process effortless.
Dear Harry, Thank you for leaving a wonderful 5* review. Kind regards, Asha
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Frank Harris and Co won Platinum in The Trusted Agent 2026 awards.
