Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMitchell was great
Mitchell was great! Extremely pleasant and helpful - understand your needs and always on the ball. Would recommend!
MJ · 23 August 2023
Agent replied · 13 June 2024
Dear MJ, Thank you for taking the time to leave a wonderful 5 star Google review. Mitchell will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was incredibly helpful and pro-active
Alison · 14 May 2024
Agent replied · 13 June 2024
Dear Alison, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was lovely! Extremely punctual, polite and helpful :)
Andrea · 15 March 2024
Agent replied · 13 June 2024
Dear Andrea, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotThey Get The Job Done On Time- Happy Landlord!
I must say, I have given my business to this Estate Agency for the last 13yrs and they have never seemed to amaze me. I have never had a void period in finding professionals to rent my one-bedroom property in SE1. Their agent is so efficient and effective in finding reputable tenants an securing long term contracts quickly. I enjoyed the follow-up communications and customer service with the team. Ryan the Letting Agent Manager knows how to make you feel special as a Landlord with a complimentary wine case on completion. Keep up the excellent work guys and it's great doing business with you.
Portia · 18 March 2022
Agent replied · 13 June 2024
Dear Portia, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 1/5
TrustpilotRyan Morgan is a terrible
Ryan Morgan is a terrible, unethical, horrible man who has no integrity. Will not be working with your team till he is no longer a part of it.
Sam · 9 September 2022
Agent replied · 13 June 2024
Dear Sam, I am sorry your experience with Ryan was not as we would have expected. I have forwarded your comments to our Area Director, and someone shall be in touch shortly. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was a wonderful estate agent, very cheerful and keen to answer all our questions!
Arisa · 16 April 2025
★★★★★ 5/5
GoogleAdeel has been really helpful!
Shir · 14 May 2024
Agent replied · 13 June 2024
Dear Shir, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was great - super patient in showing me around the property!
Brian · 16 December 2023
Agent replied · 13 June 2024
Dear Brian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAlfie has been very helpful during the viewing providing loads of information and also he has been very kind.
Choi · 14 June 2023
Agent replied · 13 June 2024
Dear Choi, Thank you for your lovely 5 star review regarding Alfie. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAlfie was super responsive and helpful with our flat search! He's friendly, communicative, and accommodating. Really appreciate his help!
Brynn · 14 June 2023
Agent replied · 13 June 2024
Dear Brynn, Thank you for your wonderful 5 star Google review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was helpful and very informative
박소영 · 14 April 2024
Agent replied · 13 June 2024
Dear 박소영, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel Nicole were amazing help for helping find a place and help last minute!
Henry · 17 October 2023
Agent replied · 13 June 2024
Dear Henry, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel and Evie was a great , very polite and helpful with the viewing
Konstantinos · 17 October 2023
Agent replied · 13 June 2024
Dear Konstantinos, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was great in our viewing, answered all our questions with full transparency. Thanks
Joseph · 17 October 2023
Agent replied · 13 June 2024
Dear Joseph, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranterf, Customer Relations Team
★★★★★ 5/5
GoogleThe agent we had called Sofia was really friendly and helpful when showing me around the properties. She answered all my questions and gave us all the information we needed. I would definitely recommend !
Francesca · 14 June 2021
Agent replied · 13 June 2024
Dear Francesca, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleFreddie Papworth supported us greatly during the entire application process. His guidance and swift responses allowed for a smooth and successful application without any issues.
Gonzalo · 11 April 2026
★★★★★ 5/5
GoogleRichard went above and beyond helping during the purchase on my new flat. Can't recommend highly enough. Esther
AuntieBEE · 14 June 2023
Agent replied · 13 June 2024
Dear AuntiBEE, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleA really smooth experience, Freddie was exceptionally informative, knows the area so well, a pleasure to deal with.
Jude · 14 June 2023
Agent replied · 13 June 2024
Dear Jude, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel and Nicole were super nice and ready to answer all my questions. Open and clear. Very efficient!
Rossana · 14 June 2023
Agent replied · 13 June 2024
Dear Rossana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel is friendly and informative!
Kitty · 14 April 2024
Agent replied · 13 June 2024
Dear Kitty, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel from Frank Harris & Co. Southbank & Waterloo contacted us for a flat viewing near the Waterloo area, he was super cool and professional with arranging the viewing in a short space of time.
Although the flat was not what we wanted in the end, Adeel's professional services throughout the viewing experience gave us a good impression of the company.
Thank you.
Rita · 25 August 2023
Agent replied · 24 August 2024
Dear Lizzy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHad a viewing with Joe, very professional and knowledge of the property and the local area
Maz · 11 June 2026
★★★★★ 5/5
GoogleJoe O'Regan showed me around a property and was really helpful and informative and great communication. Super professional - thanks!
Hannah · 11 May 2026
★★★★★ 5/5
GoogleHave had the pleasure of working with Joe on a quick turnaround and he was very kind, helpful and prompt.
Felipe · 11 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.