Trusted Agent profile · London
★★★★★
795 reviews across 3 platforms
123 Stamford Street, London, SE1 9NN
Part of Frank Harris and Co, see every office.
Frank Harris and Co's office in London, at 123 Stamford Street, is rated 4.7 out of 5 across 795 reviews on three platforms, including 582 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Frank Harris and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAlfie was so kind and welcoming, helped us so much trough the viewing and renting process. One of the best agencies I’ve been in contact with! Thank you
Dear Rob, Thank you for your kind comments regarding Alfie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI got my current flat (rental) through Frank Harris, with Nicole P's help. Nicole was very helpful throughout the process, always responding to queries without delay and very professional. The process itself was quite streamlined, it took about 2 weeks from 1st viewing to contract signature.PositiveResponsiveness, Professionalism
Dear Lila, Thank you for taking the time in providing such lovely comments about Nicole in our Southbank & Waterloo office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Marilyn Plews Customer Relations Team
5/5
GoogleZak was very helpful and kind. We appreciate his guidance in viewing.
5/5
TrustpilotLorenzo Ronconi
We recently got to know Lorenzo as he helped us find a flat in the Barbican. His knowledge of the estate is brilliant and he was always honest and open with us about the properties he showed us and had great advice and was attentive to our needs and ambitions, without ever being unrealistic. Equally he was always clear about the vendor’s expectations so that we always knew the reality of the situation. Lorenzo is a first class agent and I would recommend him to anyone looking to buy or sell a property in the area.
5/5
GoogleAdeel was lovely and answered all of our questions and concerns. He knew the area and property really well and ensured we knew all the details for the application process.
Dear Milla, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAs letting agents i have had a first class service. Nicole has been my principal contact and she has helped enormously. Would have no hesitation in recommending their letting services
Dear R Shanks, Thank you for your kind comments regarding Nicole and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotExcellent
We sold out flat with the help of Jaimie and Adam at the Bloomsbury branch. They were both very professional and extremely helpful as well as very patient with us. I would recommend Frank Harris 100% if you are selling or buying a property.
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
TrustpilotProcess well managed
Salvator managed the process neatly. High level of service
Dear Kosta, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asha
5/5
GoogleAdeel is greatly helpful and has been informing me a lot of tips regards to renting in London! Highly suggest it.
Dear Cici, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAlfie has been supportive and very pleasant while helping me find my next home which is a huge relief as house hunting can be very stressful!
Dear Christina, Thank you for your kind comments regarding Alfie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel was extremely fast in negotiating and winning the house we wanted! Really appreciated his customer orientation, clarity and speed! Thanks Adeel for your amazing support!!
Dear Sophie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleNick helped us to find the perfect flat for our budget. The flat fit all of our criteria and he helped us to communicate with the landlord in order to secure the rent as fast as possible. Nick is very responsive and helpful with regard to any concerns we have.
Dear Laura, Thank you for taking the time in providing such lovely comments about Nick in our Frank Harris South Bank & Waterloo office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleAdeel and Zack were very helpful in accommodating us and helping us with our questions
Dear Alaa, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel and Zak. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
5/5
GoogleMy recent flat hunt with Frank Harris could not have gone better. Nicole was both very kind and professional and offered such great help with every step of the process, from finding a flat to moving in. Thank you!
Dear Marcos. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
1/5
TrustpilotPromised a lot, very disappointed
Promised a lot, including a higher price, but fell far short.
Dear Lucy, I am sorry to read your 1* review comments. I have passed them to our Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asha, Customer Relations
5/5
GoogleAdeel and Daniel were amazing in helping us find our perfect flat
Dear Amee, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
4/5
TrustpilotFrank Harris
Daniel was really helpful with getting our maintenance issue sorted and very responsive which was really appreciated!
Dear Maria, Thank you for your lovely words and for leaving a review. Kind regards, Sarah, Customer Relations Team
4/5
TrustpilotExcellent service but lack of options
Leaving 4 stars because I was looking for a 1B close to Moorgate and there weren't much properties in their portfolio.The service was however excellent (rep. Charlotte). Nothing I've ever seen. They prompt with the viewings, offered honest opinions and helped me reach a decision out of all my options. They made me feel they are working for me rather than trying to make quick bucks.
Dear Madhur, Thank you for taking the time to leave a lovely review regarding Charlotte. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI let my property (a studio flat near Webber Street SE1) through Frank Harris. I had it listed with another agent previously. Frank Harris undertook more viewings and got more offers. Nicole was very helpful and professional. Would recommend and will go back to again.
Dear Stephen, We are delighted that you took the time to leave such a fantastic review which the South Bank & Waterloo team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleAdeel is amazing! Super considerate not pushy and incredibly helpful!! Briefed me on all the details i needed to know about the flat i was viewing. Highly recommend!
Dear Jh Jhd, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel was great. Walked me through the advantages of the property and factors which could help my offer on the property. Also, he was punctual and polite throughout.
Dear Nicholas, Thank you for your kind comments regarding Adeel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleNicole was an extremely helpful and friendly agent. She helped me secure a property very quickly and the entire process was a breeze. Highly recommended
Dear Idan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAlthough We didn’t end up buying through Emma and her team, we found them very helpful and they went above and beyond to ensure we saw knew what was on the market. When we come to sell we will definitely be using Emma!
Dear Amber, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleCharlie Clark and Emma Lyall were great to deal with throughout the course of the property purchase. Really helpful, attentive and easy going - exactly what you need when dealing with the convoluted and often stressful process of purchasing a property! Highly recommend.
Dear Wojtek, Thank you for your kind words regarding our South Bank & Waterloo office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
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Yes. In The Trusted Agent 2026 awards: Frank Harris and Co, London won Platinum.
Tell us what you need and we'll put you in touch. Frank Harris and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
