Trusted Agent profile · London
★★★★★
826 reviews across 2 platforms
205 Tooley Street, London, SE1 2JX
Part of Frank Harris and Co, see every office.
Frank Harris and Co's office in London, at 205 Tooley Street, is rated 4.7 out of 5 across 826 reviews on two platforms, including 614 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Frank Harris and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleDenny's been absolutely lovely and a great help with our property search!
Dear Haydn, Thank you for taking the time to leave a wonderful 5 star Google review. Denny will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI had an amazing experience with an agent called Sam. She made sure everything was in order and kept me updated at all times. I would highly recommended City Docklands Estate agents.
5/5
TrustpilotVery good and straightforward service…
Very good and straightforward service from Frank Harris. The team know the Barbican inside out. Tina and Jamie were very helpful finding the right property for us.
5/5
TrustpilotThe process was rendered much easier…
The process was rendered much easier and smooth by the use of online applications backed up with personal messages. Very helpful
Dear Mer KC, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleOur agent Dammy was very helpful and efficient in finding us a suitable property. He answered all our questions promptly and clearly. I would definitely recommend them to anyone looking to rent in London.
5/5
GoogleI had a great experience with Frank Harris, we’ve sold our property smoothly, the agents were very helpful and on top of things until we completed.
Dear V H, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMaria helped us find a property. She was so friendly and professional and worked to make sure our offer was accepted ASAP. Super responsive and clear on the process. I was really impressed!PositiveResponsiveness, Professionalism
Dear Olivia. Thank you for your kind comments about Maria in our City Docklands office, I will ensure these are passed on. Feedback is important to us and we really appreciate you taking the time to leave a review. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleMaria from Frank Harris was able to assist us in finding the perfect flat to move into, she was fantastic and very efficient, all documents proceeded very quickly. Completely stress free process, very professional!
Dear Isabella, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Tower Bridge & Bermondsy office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotLorenzo at the Barbican office upholds…
Lorenzo at the Barbican office upholds the tradition of great customer service from the Frank Harris team. He is an excellent communicator, whether in person, by phone or email, keeping clients regularly informed of progress. He shows a keen interest in the local housing market, is intuitive about which properties might best suit a potential purchaser and is an enthusiastic and very personable ambassador for his company. A first class addition to the team.
5/5
GoogleMy partner and I were searching for a flat, being let down by some estate agencies, for lack of communication, and various other reasons. I then came across a gem with City Docklands Estate agency. Our agent Ida, has been fantastic, working to get things moving quickly and efficiently. I can't speak highly enough of her, and the rest of the team. Thank you once again. Jason and KarolinaPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleIt was my first time with city dock lands agency and I’m very happy and impressed with the service they provide. Thanks to a speedy and great customer service to Niet (property manager) who look after my concerns about the flat. Thanks a lot
Dear Tet, I am writing to say thank you for your kind comments about the service you received from our City Docklands Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleThey're busy when first closing transactions but the property management service is amazing, responsive, helpful, professional and personable, everything is delt with quickly and attentively, it saves a lot of hassle. If you have a choice of team ask for Ben, he's been brilliant.
Dear Natasza, We appreciate you taking the time to submit your review regarding the service you received from our City Docklands Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHad a great experience with Freddie from the Frank Harris office. He was highly responsive and able to organise viewings at short notice.
Dear Robert, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Tower Bridge & Bermondsey office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAnisa Choudhury helped me fix the issues which I was facing in my flat. She is very approachable and her coordination skills are top notch
Dear Saini, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI had a great experience with Freddie, he was so helpful, professional and nothing I asked was too much trouble for him to look into.
Dear Devon, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotRecommended for lettings
Great support from Charlotte from the Lettings team. Proactive, informative, and flexible!
Dear Ola, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWas great teaming up with Dammy in finding my new property in London Bridge, would definitely recommend City Docklands to anyone looking for a property in the London Bridge or Bermondsey area
5/5
GoogleMy roommate and I received quite good service from City Docklands (Nick). They worked with us to find a place in our price range that met our needs and walked us through the entire process of renting the place, which was incredibly helpful since we just moved to England from Canada and were unfamiliar with all of the steps. Furthermore, Nick did us the additional favour of storing the majority of our baggage in the letting office, while we awaited confirmation on the property, so that we were free to travel to France for a weekend. Everyone we interacted with was friendly and helpful.
5/5
TrustpilotExcellent service in selling our flat
Excellent service in selling our flat. Jamie Charlton was really good in following through between offer and completion, nothing was too much trouble
5/5
TrustpilotTina and Lorenzo - a dream team
Tina and Lorenzo have been absolutely amazing. They have been responsive, efficient, knowledgable and nothing has ever been too much trouble. They know the Barbican intimately and are 'go to' agents for any purchase there. What they don't know is not worth knowing. They are also very decent, kind and fun and are excellent negotiators. If we were selling they would be our number one choice. We cannot recommend them highly enough.
1/5
TrustpilotIrresponsible management
We asked for the house key for my wife. only one key was given and we have been mailing for 2 months. For your sanity, stay away.
Dear Umit, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at sarahtranter@customerrelationsteam.co.uk. I can look into this for further you. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRyan, Maria & Mark at Frank Harris have been very proactive in finding us a new tenant and negotiating a good income. Very happy.
Hi, thank you for taking the time to leave a review for us at City Docklands Estate Agents. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
5/5
GoogleBedritt showed us around and helped us conclude a great deal for our new property. always available and kind, if you are looking for a house I suggest you Contact him directly!
Dear Michele, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleRecently moved to London and our house hunt was made very smooth and easy with Frank Harris. A good property in such a short span with very professional service. Thank you! :)
Dear Anushri, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Tower Bridge office. Kind Regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Frank Harris and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
