Frank Harris and Co London reviews

★★★★★ 5/5

Google

Joe did a wonderful job showing me the place and was super attentive to detail!

Mari · 16 October 2025

★★★★★ 5/5

Trustpilot

Great experience!

All around great experience renting through Frank Harris. Responsive, friendly, and helpful, not at all like a few other estate agents that are better avoided. Would hope to work with them again in the future.

Patrick · 12 July 2023

★★★★★ 5/5

Google

Excellent service, especially from Freddie and Denny who took us through each step and secured us our dream place to rent! Thank you

Connie · 16 April 2024

★★★★★ 5/5

Trustpilot

Highly recommended

I recently sold my flat through Frank Harris and am very pleased with the service from Jamie and Lorenzo. Jamie was very good at keeping me updated and discussing my options. I would definitely recommend them.

Customer · 27 June 2021

★★★★★ 5/5

Google

Ronni, Freddie and Ryan have been very helpful during our search for a flat to rent and promptly responded to our questions.

Yanish · 16 April 2024

★★★★★ 5/5

Google

Freddie at Frank Harris was amazing! Super helpful, explained everything to us very clearly and kept us informed throughout the process. He helped us get our first flat in London.

Jeorgie · 24 October 2023

★★★★★ 5/5

Google

City Docklands provided an outstanding level of professionalism. I'd like to give special appreciation to Bedri Gezgin for the abundance of enthusiasm, knowledge and efficiency. He played a pivotal part in answering my queries and is a valuable asset at City Docklands Estate Agents. Once again, thank you !PositiveQuality, Professionalism, Value

Aaron · 17 June 2021

★★★★★ 1/5

Trustpilot

Please do not take any house via Frank…

Please do not take any house via Frank Harris. We recently moved into a property in Barbican; not only it was not deep cleaned but also electrical were not checked and we living under fire hazard and there is major plumbing leakage in kitchen and in the bathroom. In addition, smaller things do not work like broken toilet seat, smashed glasses broken curtain rods and list goes on!! I have been trying to connect with them especially regarding life threatening issues but agency is showing no urgency to act! Even though, they took full deposit and a very high rent.

Deepali · 23 November 2021

★★★★★ 5/5

Google

Really good agency to find the house. Daniel - our reference was really nice with us and available every time we needed. Michelle - our current account manager is lovely and she always responses and available all the time if we need anything. Thank you for your support and for taking care of us.

Giulia · 17 June 2020

★★★★★ 5/5

Trustpilot

Thank you Jamie & Team!

Over the years, I've bought and sold several times in the Barbican through Frank Harris & Co and their service has always been excellent, under the stewardship of Tina Evans. Our latest transaction was led by her highly professional sales team manager Jamie Charlton, with support from Lorenzo Ronconi, and once again their service was first class. Against the background of the pandemic, Jamie & Co were consistently committed and enthusiastic, and proved to be great communicators, always keeping us up to date with developments. He and Lorenzo are great ambassadors for the company, going the extra mile when necessary, and I'd highly recommend them to anyone looking to buy or sell in the area.

Alan · 22 October 2021

★★★★★ 5/5

Trustpilot

Long Term Reliable

Neil Dawson and the team in Bloomsbury have a long history of as sales and rental agents in central London. In a decade of renting my flats with them, they have always been efficient and helpful.

Brian · 2 December 2020

★★★★★ 5/5

Google

Maria and Ryan have been really welcoming. They have spent time with me by showing all their apartments in the area I was looking at. They can be a good guide on your renting process

Francesco · 16 April 2023

★★★★★ 5/5

Google

Me and my girlfriend we get the house in July from this nice agency, ready to help when need it…Ryan the manager really give us a great help in the last period so well done

Andrea · 16 April 2023

★★★★★ 5/5

Trustpilot

Excellent experience as a renter

Excellent experience as a renter. Charlotte took the effort to understand exactly what we were looking for and guided is in getting the ideal property. Really simple and painless process too.

S · 7 August 2023

★★★★★ 5/5

Google

It was very stressful looking for an apartment in London when moving from NZ, but i was lucky enough to meet Maria who was AMAZING. She was onto it with sorting viewings, answering questions and had the best communication! Cannot recommend her enough!

Courtney · 17 June 2022

★★★★★ 5/5

Trustpilot

Thanks for your efficiency and professionalism

Being a foreigner living in London, I have quite some experience in dealing with estate agents. The service from Frank Harris impressed me, especially Ms Annie McAllister who helped arrange flat viewing efficiently and answered my questions quickly. Really appreciate her service passion and professionalism.

Annie · 21 February 2022

★★★★★ 5/5

Google

Dammy was very exceptional with his work. He went above and beyond to help my auntie and my cousin to get them into a new home. I would even consider using Dammy's services and the company's services in my time of need.

Namze · 18 June 2017

★★★★★ 5/5

Google

Ryan Morgan at Frank Harris has always been fantastic! Always so professional and knowledgeable! Great dealing with this agency!

Seema · 16 April 2024

★★★★★ 5/5

Google

Really nice service, especially from Ronni! The viewing and all communication with him afterwards was super quick and straightforward.

Anna · 16 April 2024

★★★★★ 5/5

Google

Appreciate all the work Denny has done for us to give information and make the move in process seamless.

Syed · 16 April 2024

★★★★★ 5/5

Google

My consultant is Ida Curiac and since our first contact we are very happy with the professional support and fast responses she and her team gave us. All the letting processes were easy and flexible making us feel very comfortable to move without stress, thank you!PositiveResponsiveness, Professionalism

Bruno · 24 August 2021

★★★★★ 1/5

Google

Cunning and untrustworthy. We were 3 students on a budget that found a nice place. Agency seemed genuine until it came to making an offer. We were immediately told to up the price because of the other "offer" that was higher. We went up to the asking price and then were told we would definitely secure for £50 over the asking price. We were unsure about this and got two very contradicting explanations, first we were told it was purely for the landlords mortgage. Then we got passed on to Ryan the director and he told us we would be saving thousands of pounds IF there was a housing market inflation. After speaking to a mortgage advisor, they explained thats not how it works. We expressed we weren't interested and we needed more time and all of sudden the "other" offer could wait till we made our decision. We ended with declining the offer, yet still the property is up with the same asking price. For any first time renters/buyers there are better agencies that will cater to your needs.NegativeQuality, Value

Nazahah · 17 June 2021

★★★★★ 5/5

Trustpilot

Very Good Experience with Charlotte - Barbican

Happy living in our apartment for a month now thanks to the good work of Charlotte at Frank Harris Barbican.The online advertised flat was available: unlike some of their competitors using some token-unavailable flat to gather contact details, they were prompt to accurately display then update their online offering including ours which was very much appreciated (and professional).The visit session was rapid: we spent an afternoon visiting with Charlotte then immediately picked up a flat.Charlotte and her management also impressively succeeded in negotiating the condition we proposed and getting things sorted in the (short) period we requested.The paperwork part was a bit laborious however as the company they use for referencing checking "The Letting Hub" kept asking for additional papers pretty much daily generating quite a bit of discomfort (that could be put on COVID as our previous agency went bankrupt indeed so the referencing was not straightforward...)Additionally, the flat needed some TLC as it was set for sale (before the pandemic) therefore was not very much ready for renting. As of today, some things are still not fixed although getting taken care of soon hopefully.Overall a very good experience; very much recommended and very much good work to Charlotte!

Ad · 6 June 2021

★★★★★ 5/5

Google

Very helpful and informative. Felt supported through the rental process and that the team fought out corner. Thanks!

Desiree · 16 April 2024