5/5
TrustpilotI have had a very good experience
I have had a very good experience, very good suport about procedure... for the contracte. Views the staff all very professional.
Trusted Agent profile · London
Folio London London reviews
★★★★★
1,427 reviews across 3 platforms
2, Killick Street, London, N1 9FL
Part of Folio, see every office.
Folio London's office in London, at 2, is rated 4.4 out of 5 across 1,427 reviews on three platforms, including 504 Google reviews rated 4.2.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotFair and smooth experience with Folio!
Lerayne at Folio does a great job of replying and helping promptly/kindly whenever needed. Herself and the Folio team makes the whole rent experience as it should be, fair and smooth. Highly recommend her and Folio.
5/5
GoogleWe had really great experience with Matthew O'Neill during viewing and contract signing. Would recommend! We really love our new flat!
Agent replied · 13 June 2024
Hi Pavel, Thanks for your kind words! Have a nice day. Folio Marketing Team
5/5
TrustpilotFrom first contact with Company's…
From first contact with Company's Agent(Francis),all the way to rent a property was pretty easy and nice.Thanks a lot for that Francis and good deals for you !!!100%recommend.
5/5
GoogleFolio really helpful with finding my new home so thank you to francis and Charli , a professional service all round.
5/5
TrustpilotVery Good experience
Very Good experience. I'm very happy how the Agent managed my case
Agent replied · 13 June 2024
Thank you for the online feedback :) Have a lovely day, Folio Marketing Team.
5/5
TrustpilotHappy
I have had no problems with Folio London, with my whole moving process going very smoothly. Would definitely recommend using this company.
Agent replied · 13 June 2024
Hi Asher, Thank you for your kind words, they really mean a lot to us. We strive to make the moving process as easy and stress-free as possible for all residents. Thanks, Folio Marketing Team.
5/5
GoogleHad a very pleasant letting process with Karolina, she was very quick to respond to any queries and she went out of her way to ensure we were happy with our flat
5/5
TrustpilotThe quickest and trustful service ever
The quickest and trustful service ever, amazing people to deal with. Very happy to be in a good hands.
Agent replied · 13 June 2024
Hi Justyna, We're very pleased to hear! Thanks for the review, Folio Marketing Team.
5/5
TrustpilotClear and speedy process
Easy to follow instructions. Available on the phone for queries. Timely updates on process and progress.
5/5
TrustpilotFinding a place to live in London is a…
Finding a place to live in London is a nightmare and I honestly couldn’t have done it with out Karolina’s help from Folio. Thank you so much
5/5
GoogleI have been living in a flat with my friends rented from Folio for the past 2 and a half years and I love every second of it. Our property managers have always been helpful but for the past few months the help was more reliable than ever since Daniel Novitt joined the team.
5/5
TrustpilotFolio has been great
I have been with Folio London for almost 2 years - I only have good things to say. I'd like to thank my property manager Mark Hanley for always replying to my questions in a promptly manner.
5/5
GoogleCharlie helped us get our home in freshwarf effortlessly. Besides he is very friendly and approachable
5/5
GoogleWe had Karolina Madrzecka as our lettings negotiator. She answered any questions . Always in touch and helpful even after business hours. She is a professional in her field.
5/5
TrustpilotExcellent service by Matthew Seberry
Very efficient. The process of finalising the agreement was quick and easy. Pleasure to have dealt with him.
Agent replied · 13 June 2024
Hi Dineth, Many thanks for the 5 star review. Have a nice day! Folio Marketing Team.
5/5
GoogleLove working here alongside a team that is super passionate about excellent customer service and providing beautiful homes to our tenants!
Agent replied · 13 June 2024
Go Team Folio!
5/5
GoogleI really love living here. The site manager is just across the road if we have trouble, and the place is beautiful with a mezzanine bedroom! We received a lovely great big move in hamper when we arrived with all the necessities plus tea and biscuits! Great place, great people :) Very happy!
5/5
TrustpilotI would say is a great experience for
I would say is a great experience for more than 1 year as a tenant in folio specially Cindy Anderson, Very responsive whatever is the concerns
4/5
TrustpilotMy estate manager is lerayne
My estate manager is lerayne. Everything I've reported a repair it gets done. Sometimes I have to wait a little longer then some repairs but she always keeps me updated. The job always gets done with professionalism.
5/5
TrustpilotCindy does a perfect job
Cindy does a perfect job. She is always available and kind taking care of us.
Agent replied · 13 June 2024
Hi Daniela, Thanks for sharing these kind words. Have a lovely day. Folio Marketing Team.
5/5
FacebookVery friendly and professional staff! thank you very much Matthew for helping me! Best recommendations!👍
Agent replied · 22 November 2025
Hi Skaiste, Many thanks for this review! We will share with the Team now! Thanks, Folio Marketing Team.
5/5
TrustpilotExcellent experience with Albert
Excellent experience with Albert - fast, to the point and a great sense of humour. 11/10
Agent replied · 13 June 2024
Hi Igor, Really great to hear that your experience dealing with Albert was so positive. Have a nice day. Thanks for the review! Folio Marketing Team.
5/5
GoogleI must confess there has been an amazing difference with Daniel N handling my apartment when I need some replacement - his response time is first-rate, his follow-up and customer service approach speaks very well of him. Please keep it up. You left a very good and improved impression of Folio!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Folio London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
