Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe rented through Folio for four years…
We rented through Folio for four years and would highly recommend their services. All issues were dealt with quickly, fairly and to a highly satsifactory level which takes so much of the hassle out of renting as dealing with bad landlords quickly drains the joy out of living anywhere. A fantastic team.
Albert · 8 April 2019
★★★★★ 5/5
TrustpilotI'm so thankful for Yasmine Ibrahim
I'm so thankful for Yasmine Ibrahim. She's such a friendly person. All my problems with everything in the house were sorted out quickly. As well, the staff is always friendly, courteous and ready to help.
Donya · 12 November 2022
★★★★★ 5/5
TrustpilotI have had great 3 years with Folio in…
I have had great 3 years with Folio in Chelmsford. Agata as a property manager has been helpful and professional regardless of the issue. Thank you for making my tenancy easy and smooth.
Andras · 17 January 2023
★★★★★ 5/5
TrustpilotGreat experience
Charlie Morton has made my experience with Folio amazing from start to finish. He is extremely friendly and professional and answered any queries I’ve had. Thank you very much!
Sekar · 24 May 2023
★★★★★ 5/5
GoogleIt is very good experience working with Karolina and Folio. Karolina has guided us through all the process and was always there in case of any queries.
Umesh · 19 July 2023
★★★★★ 5/5
GoogleI must confess there has been an amazing difference with Daniel N handling my apartment when I need some replacement - his response time is first-rate, his follow-up and customer service approach speaks very well of him. Please keep it up. You left a very good and improved impression of Folio!
Engr · 18 June 2019
★★★★★ 5/5
GoogleRenting with Folio has been a pleasure from day one - even before we moved in, the lovely site manager, Lerayne, helped us choose a property! The neighborhood is lovely and well-kept, and the site team are very helpful with any problems we have. Truly an organisation that puts people first!
Ashley · 15 June 2019
★★★★★ 5/5
GoogleI must confess there has been an amazing difference with Daniel N handling my apartment when I need some replacement - his response time is first-rate, his follow-up and customer service approach speaks very well of him. Please keep it up. You left a very good and improved impression of Folio!
Engr · 15 June 2019
★★★★★ 5/5
TrustpilotIt was very friendly and straight…
It was very friendly and straight forward at every step of the renting process.
Lucas · 2 February 2021
Agent replied · 13 June 2024
Hi Lucas, We're pleased to hear that you thought the renting process was straightforward and easy! Thanks for the review, Folio Marketing Team.
★★★★★ 5/5
TrustpilotReally quick response and action from…
Really quick response and action from Folio. Could not be happier!
Sofi · 30 July 2021
Agent replied · 13 June 2024
Hi Sofi, Thanks for this! Great to hear from satisfied people :) Thanks, Folio Marketing Team.
★★★★★ 5/5
GoogleFolio has been amazing to me and my mates.
Hussain Kothia and Taljinder helped this experience to be even better. Quick responses and efficient service.
thanks, guys!
Welison · 14 June 2023
★★★★★ 5/5
TrustpilotVery attentive and friendly experience…
Very attentive and friendly experience with Inga during my recent tenancy process. Would highly recommend for a professional service!
Cameron · 2 January 2024
★★★★★ 5/5
TrustpilotCheckout
Really efficient check out process -Cindy very efficient
Keith · 6 January 2022
Agent replied · 13 June 2024
Thanks for the review Keith. Have a lovely afternoon, thanks Folio Marketing Team.
★★★★★ 5/5
TrustpilotMy negotiator (Charlie) was great with…
My negotiator (Charlie) was great with his communications through out the process and was always open to responding to any of my questions.
Pemberayi · 23 September 2023
★★★★★ 5/5
TrustpilotRaidah was amazing!
raidah was very helpful from the beginning to the end. she was always prepared to answer any questions at any time of day. i recommend
Shy · 24 July 2023
★★★★★ 4/5
TrustpilotNice flat
Left out requirements of flat to folio. Our agent Raidah contacted us in few days and found our place.Very nice flat
Lois · 3 November 2023
★★★★★ 5/5
TrustpilotHad a great experience renting a place…
Had a great experience renting a place through Folio. I had Raidah as my agent and the entire experience was really straightforward and smooth! Completely hassle free, from viewing to key handover!
Anonymous · 6 December 2022
★★★★★ 5/5
TrustpilotComparing to other agencies in London
Comparing to other agencies in London, Folio is good. Received swift replies from employees. Plus the property was delivered in proper conditions as promised, which was not the case with other agencies.
Anastasia · 5 December 2022
★★★★★ 5/5
TrustpilotCommunicated with Charlie Morton during…
Communicated with Charlie Morton during renting process. He is very supportive and friendly. He always gave prompt and clear answers.
D · 15 November 2023
★★★★★ 5/5
TrustpilotGood service from Hussain Kothia
Good service from Hussain Kothia. Flexible and helpful!
Marina · 30 October 2021
Agent replied · 13 June 2024
Great to hear this Marina. Thanks for feeding back :) Have a lovely day, Folio Marketing Team.
★★★★★ 5/5
TrustpilotGood experience!!
Charlie helped us finalise the flat and even after that was available to clear out a few doubts. Thank you!
Pushkar · 24 October 2023
★★★★★ 5/5
TrustpilotMatt gave me the best service ever
Matt gave me the best service ever. Ensured I was updated constantly
Naomi · 7 October 2020
Agent replied · 13 June 2024
We're pleased to hear this Naomi! We've shown Matt your kind review. Take care, Folio Marketing Team.
★★★★★ 5/5
TrustpilotRental experience for apartment
Charlie helped me with the viewing and completion of rent agreement. It was smooth and quick process. I really appreciate him for the whole experience.
Shally · 27 May 2023
★★★★★ 4/5
GoogleAmazing experience with Folio! I’ve had horrible experiences with previous agents in London so I was not hopeful, however everything has run smoothly.thanks folio
Jorge · 14 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.