Trusted Agent profile · London

Folio London London reviews

4.4

★★★★★ Great

1,427 reviews across 3 platforms

2, Killick Street, London, N1 9FL

Part of Folio, see every office.

Folio London's office in London, at 2, is rated 4.4 out of 5 across 1,427 reviews on three platforms, including 504 Google reviews rated 4.2.

Google logo

4.2 / 5

504

Reviews on Google

This office

Facebook logo

2.8 / 5

16

Reviews on Facebook

This office

Trustpilot logo

907

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Great level of service from both Francis and Raidah during my move last month. They both helped make the process very smooth. Thank you both!

Jack · 15 March 2024

5/5

Trustpilot

Thank you for the cooperation and…

Thank you for the cooperation and advice and the acknowledgment. It was a great experience with the team

Archa · 9 December 2021

Agent replied · 13 June 2024

Thanks for the review Archa, have a lovely day! Folio Marketing Team.

5/5

Google

Folio London are both a friendly and professional organisation that put their tenant needs first. I would not hesitate to rent a property through Folio London again.

Kenan · 15 June 2019

Agent replied · 13 June 2024

HI Kenan, thanks for your great review, we hope you continue to rent with us for a long time!

5/5

Trustpilot

Matt (matthew) is a great agent as he…

Matt (matthew) is a great agent as he managed to offer me the best flat with all the requirements I asked for.

Jessie · 7 January 2021

Agent replied · 13 June 2024

Hi Jessie, Thanks for the kind 5 star review :) Have a great day, Folio Marketing Team.

5/5

Google

Francis helped me with my move recently and he was extremely helpful and professional. Service was 5/5 and I would definitely use Folio again.

Tom · 15 March 2024

5/5

Trustpilot

We had Karolina Madrzecka as our…

We had Karolina Madrzecka as our lettings negotiator and she was very helpful and understanding throughout. She kept in contact throughout the whole process, answered any questions that we had and and promptly resolved any issues we faced.

Osama · 20 March 2023

5/5

Trustpilot

Helpful

I had great experience. Kudos to Charlie Morton for his assistance. Very helpful, consistently answering my questions, making the process smooth.

Dina · 2 May 2024

5/5

Trustpilot

I met with Francis and he made the…

I met with Francis and he made the whole experience so easy. He was a pleasure to work with and I would highly recommend him for his knowledge and professionalism.

Stephen · 19 October 2023

5/5

Trustpilot

Excellent support service

Excellent support service. Smooth process by Hussain. Maintenance and repairs help by Sharon. Great team. Thank you

Harsh · 2 November 2021

Agent replied · 13 June 2024

Thanks for the lovely review! Have a great day, Folio Marketing Team.

5/5

Trustpilot

Easy going and great help when needed from Charlie.

Easy going, met Charlie out on viewing and walked me through friendly.Quick to respond and help me out with issues. In a hectic time hes been great helping me move in such a short space of time.

Ajay · 28 March 2023

5/5

Trustpilot

Great service

Thank you for finding me the best option. I would like appreciate that all the staffs took to find us the best home. especially raidah, she is the best.

Nishan · 27 October 2023

5/5

Google

Really helpful Management Officer Ciara, who is extremely professional and responds promptly. Answered all our queries efficiently and was very supportive throughout the whole process.

Stacey · 15 June 2019

Agent replied · 13 June 2024

Thanks Stacey, we really appreciate your feedback! We shall let Ciara and the team know.

5/5

Trustpilot

Super smooth process

Super smooth process, thanks to a very hands-on Folio team! Definitely recommend, the agent has been responsive and helpful at all steps along the way

Enzo · 23 January 2024

4/5

Trustpilot

The agent I was assigned was very…

The agent I was assigned was very helpful and able to explain the process well. So far the process has been good

Sunmi · 29 July 2020

Agent replied · 13 June 2024

Hi Sunmi, Thanks for writing this kind review! We're pleased to hear that you're satisfied. Have a nice day, Folio Marketing Team.

5/5

Trustpilot

Helped us secure a flat and we’re…

Helped us secure a flat and we’re extremely helpful throughout the entire process.

Will · 7 April 2022

Agent replied · 13 June 2024

Hi Will, Thanks for the kind review. We're pleased to hear you're happy with the service. Thanks, Folio Marketing Team.

5/5

Trustpilot

Great experience through years

I’ve been living in a flats managed by folio for more than 6 years and always had best experience. Any issues I ever had with anything inside a flat were solved quickly. Staff always welcoming, polite and ready to help.

ILLIA · 9 November 2022

5/5

Trustpilot

Thankyou Nabil!

Me and my friend was being looked after by Nabil, he was so helpful throughout the whole process. Very friendly and polite. Gave us everything we needed. Updated us when we needed updates and overall very welcoming.

Tommy · 23 February 2023

5/5

Trustpilot

Smooth service with Regan providing a…

Smooth service with Regan providing a lot of clarity around the process. Would definitely recommend!

Mark · 29 November 2021

Agent replied · 13 June 2024

Hi Mark, Thanks for leaving this glowing report of Regan! Have a lovely day, Folio Marketing Team.

5/5

Trustpilot

Rented from folio for 4 years

Rented from folio for 4 years. Any issues we had were dealt with quickly and effectively. Deposit returned in full with no issues. Property manager replied swiftly when we did have issues.

Faye · 12 July 2023

5/5

Trustpilot

Agent Review - Raidah

The agent understood my requirements in out first meeting and focussed on helping me find a place which met them. She was professional and organised and I was able to find a place that I was looking for.

Aalind · 4 January 2023

5/5

Google

excellent service by Simon, always helpful to assist with any issue!

Alex · 14 June 2022

Agent replied · 13 June 2024

Hi Alex, Thanks for your 5 star review. We really appreciate it and it helps us a lot :) Have a lovely day, Folio Marketing Team.

4/5

Trustpilot

The agent was very helpful and friendly…

The agent was very helpful and friendly (Francis), everything was done pretty quick and easy.He always answer the phone to resolve any questions regarding the renting.

Pablo · 8 December 2023

5/5

Trustpilot

Fantastic facility

Fantastic facility. Close to the train stations and 40mins from the city centre door to door.Cindy at reception never skipped a beat. Any queries or issues we had were dealt with in a timely and orderly fashion.

Ryan · 2 February 2023

5/5

Trustpilot

Responsive and great help

Very responsive and clear processes, all the communications and processes are smooth

Hin · 19 April 2022

Agent replied · 13 June 2024

Good Morning! Thanks for taking some time to leave us a review on Trustpilot :) We really appreciate it and it helps us more than you think! Folio Marketing Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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