Trusted Agent profile · London
★★★★★
1,427 reviews across 3 platforms
2, Killick Street, London, N1 9FL
Part of Folio, see every office.
Folio London's office in London, at 2, is rated 4.4 out of 5 across 1,427 reviews on three platforms, including 504 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Folio London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHands-down the best experience I've had in all my years of renting! So quick and proactive when responding to any questions or issues, very professional and approachable - I'd recommend them 100%.
Hi Roy, we are so happy to hear you've had such an easy experience with us, thank you for taking the time to write us such a nice review! Kind regards, Team Folio.
5/5
GoogleI had a good experience with Nabil (Folio London) was always quick to reply my messages and calls. He was friendly, professional and knowledgeable. I would definitely recommend him to anyone looking for new home.
5/5
TrustpilotRaidah
Raidah. The best consultant I ever dealt with. She is the one who gives us the best and best procedures to finish the process of getting our new home. Thank you
5/5
TrustpilotGood experience
Charlie Morton showed me around and helped with the referencing. He was really helpful throughout the process, and offered advice about the surrounding area during the viewing, as well as showing me all of the amenities of our flat.
5/5
TrustpilotTenancy on an urgent basis
We were looking for a flat on an urgent basis and thats when we came across Raidah. She helped us throughout the process, navigating us through complex and lengthy processes whilst staying patient with us throughout.
5/5
TrustpilotHad a great experience moving flats…
Had a great experience moving flats with folio recently. Regan in particular was especially helpful and friendly in guiding me through the process very efficiently !
Hi Sunil, Many thanks for leaving this lovely 5 star review. We're pleased that you found the process efficient and are happy so far. Have a lovely day, Folio Marketing Team.
4/5
TrustpilotVery smooth moving experience with…
Very smooth moving experience with Raidah. The only issue was that certain fixes to the apartment which I was promised would be carried out before I moved in weren't actually done.
5/5
Trustpilotwesley was such a great help
wesley was such a great help! he knew how badly i wanted to secure the apartment and he was ready to make it happen for me.
Good Morning! We're pleased to see another happy resident! Many thanks for the kind 5 star review. Folio Marketing Team.
5/5
GoogleFrancis Thomas helped us secure a property after 3 months of feeling it would never happen. He is a credit to the company and we are grateful for all him and Folio have done for us!
5/5
TrustpilotQuick response
Had issues with appliances when we moved in but these were resolved immediately. Staff (Cindy) and engineer who came out to us were helpful, curtious and professional.
Hi Shay, Thanks for the kind review. Enjoy the rest of your day! Folio Marketing Team.
5/5
Trustpilotvery good experience - Royal Wharf E16
very good experience renting a flat at Royal Wharf E16 with Raidah J from Folio. Very efficient and helpful. Highly recommend.
Hi Anis, Thanks ever so much for the review. Much appreciated. Glad to hear that you would recommend us as a private landlord! Folio Marketing Team.
5/5
TrustpilotSeamless experience from start to finish!
Excellent support and communication throughout the entire process. Our agent was Francis who was always professional, responsive and helpful in answering all of our questions. Extremely satisfied overall!
5/5
TrustpilotMy property manager is Taj at Gallions…
My property manager is Taj at Gallions point for 2 galley house She is very approachable and always supportive. She ensured that I have a comfortable stay in the flat. She tries to resolve problems as soon as possible Regards Kriti
5/5
GoogleWe had Karolina Madrzecka as our lettings negotiator and she was very helpful and understanding throughout. She kept in contact throughout the whole process, answered any questions that we had and and promptly resolved any issues we faced.
4/5
TrustpilotWhen we were looking to move in we were…
When we were looking to move in we were in touch with Hussain who guided us very well and made sure the process went smooth. He regularly replied to any of our queries that we had.
1/5
GoogleThese guys are a joke, you cant get hold of anyone phone just rings and rings
Hi Gary, We understand your frustrations but we are experiencing a higher than normal volume of calls at present and we are understaffed. We've passed your enquiry onto the Lettings Team who have said they will be in touch shortly. Thanks, Folio Marketing Team.
5/5
TrustpilotWould definitely recommend
Very helpful from beginning to end. With all forms and checks being done online, everything ran very smoothly.
Hi Charlie, Thanks for leaving this positive and friendly review. Have a lovely day, Folio Marketing Team.
5/5
TrustpilotVery supportive with a 100% response…
Very supportive with a 100% response rate whenever I have any issues or queries.Definitely worth recommending!
Hi Samuel, Thanks so much for leaving this kind review. We're so pleased that you're happy with the service. Folio Marketing Team.
4/5
TrustpilotQuick and tidy
On the occasion I had contractors fix various things in my home, they have been polite, quick and tidy
Hello Ms Knight, Pleased to hear that these processes were polite, quick and tidy. Thanks for taking time out to leave a 4 star review. Folio Marketing Team.
4/5
TrustpilotGreat tenant experience
It’s been a pleasure working with Cindy. Very professional as our property manager. Thank you.
Hi Jeannie, Thanks for leaving this kind review. Have a lovely day! Folio Marketing Team.
5/5
GoogleI have been with Folio London for almost 2 years - I only have good things to say. I'd like to thank my property manager Mark Hanley for always replying to my questions in a promptly manner.
3/5
GoogleOverall apartment is very great. However, property management team are pants. Vikki the property manager never replies to emails. She never picks up her calls, the concierge never has a clue of how to contact property management.
5/5
TrustpilotGreat Experience
Thanks to Folio and Raidah for her excellent support service. Renting and moving process was very easy and stress-free!
Hi Alpcan, Thanks for leaving this review. We're so pleased to read the words "easy and stress-free" to describe our processes. Thanks, Folio Marketing Team.
1/5
GoogleI've called the main line once a day for two weeks and nobody had answered my call. We've had a leak.
Hi George, We're sorry to hear this. Please email us your address to marketing@foliolondon.co.uk so we can look into this? Thanks, Folio Marketing Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Folio London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
