4/5
GoogleAmazing experience with Folio! I’ve had horrible experiences with previous agents in London so I was not hopeful, however everything has run smoothly.thanks folio
Trusted Agent profile · London
Folio London London reviews
★★★★★
1,428 reviews across 3 platforms
2, Killick Street, London, N1 9FL
Part of Folio, see every office.
Folio London's office in London, at 2, is rated 4.4 out of 5 across 1,428 reviews on three platforms, including 504 Google reviews rated 4.2.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotAll the team was prone to help.
The agent (Raidah) was very helpful and kind. All the process was easy and quick. Very professional.
5/5
TrustpilotThanks for all your help Nabil
Thanks for all your help Nabil. I would definitely recommend Folio without hesitation
5/5
TrustpilotBest recommendations
Best recommendations! very professional and friendly staff! thank you
Agent replied · 13 June 2024
Many thanks for the kind review! Have a lovely day, Folio Marketing Team.
5/5
TrustpilotHussain had been great guide in…
Hussain had been great guide in selecting our new home.so happy with the folio service
5/5
TrustpilotNice communication and explained everything clearly
He clearly explained everything about council tax ,water bill and etc..very talented guy thank you
1/5
GoogleI do not have an option to rate in negative. Worst letting agent one can think of.
1/5
FacebookIgnore calls and emails to get reference so big problem.
Agent replied · 22 November 2025
Hi, our referencing is done through a third party company. Therefore, please can you email details to marketing@foliolondon.co.uk so we can help you resolve/chase this? Thank you.
5/5
TrustpilotBest property I have rented so far
Best property I have rented so far. They are very professional and helpful.
Agent replied · 13 June 2024
Thank you for your kind words Rene. We are glad to hear you are having a positive experience with Folio London. Thanks, Folio Marketing Team.
5/5
TrustpilotVery smooth and professional…
Very smooth and professional experience. Folio utilise efficient technology solutions which has made the whole move-in process seamless.
2/5
GoogleVery poor produce quality, and limited choices.
Agent replied · 13 June 2024
Hi Dr.K, we are sorry you feel this way. We have lots of properties at different price point, in different location across London so we can assure there is lots of choice. Please can you get in contact with us so we can discuss your review further : Feedback@foliolondon.co.uk , thank you.
5/5
TrustpilotMarketing Team responded super quick on…
Marketing Team responded super quick on social media. Really helpful!
Agent replied · 13 June 2024
Thanks for the review Bethany! We're always on hand to help via DM! Folio Marketing Team.
5/5
TrustpilotInga assisted us on check-in
Inga assisted us on check-in. Prompt and welcoming. Thank you!
5/5
TrustpilotRaidah was so helpful!
Raidah really went above and beyond to help us out, my partner and I really appreciate it
5/5
TrustpilotCindy is very helpful.
Cindy from Folio has been always helpful for any concerns regarding the property. Good experience renting with folio
5/5
TrustpilotIt was a great experience
It was a great experience! Dear Nabil helped us a lot! Big thanks! He made everything easier. Thank you Folio and Nabil.
5/5
TrustpilotA very professional and a problem…
A very professional and a problem solving agent. I had a wonderful experience and I would highly recommend this agent to others.
5/5
TrustpilotNabil the lettings negotiator is…
Nabil the lettings negotiator is amazing, nice, helpful and very polite. Would recommend to rent through him.
4/5
TrustpilotGood
Can be a little slow to respond but eventually got there.
Agent replied · 13 June 2024
Hi Danny, Thanks for leaving us a 4 star review! Have a nice day. Folio Marketing Team.
5/5
GoogleGreat company in letting homes in London. They are very different to a typical estate agent. These guys are the actual managing agent for the builders and cut out all the usual fees and admin in between. So it’s easy and straightfoward. Highly reccomended!
5/5
Trustpilot5 stars for Karolina.
5 stars for Karolina for all her help, very responsive and supportive throughout the entire process.
4/5
TrustpilotI had a smooth experience with folio…
I had a smooth experience with folio and their agent. They were honest, professional, and handed over a clean house that is ready to move in.
5/5
GoogleMy boyfriend and I are currently renting with Folio London. Really great management services provided by friendly and competent staff, expecially our manager Sharon. She always look after our requirements and arranges for professional contractors to come and deal with them. Highly recommended!
4/5
TrustpilotThe platform for submitting all the…
The platform for submitting all the documents and details are well organised. The response from the team was also very quick
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Folio London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
