Trusted Agent profile · London
★★★★★
639 reviews across 2 platforms
86 Chiswick High Road, London, W4 1SY
Part of Fletchers, see every office.
Fletchers's office in London, at 86 Chiswick High Road, is rated 4.8 out of 5 across 639 reviews on two platforms, including 580 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Fletchers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Fletchers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleReally enjoyed viewing two properties with Tina. She has a very friendly and informative approach. 😊 …
Dear Eleanor, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleYasmin helped us during the whole process from A to Z since when we starting looking for a house to rent until our tenancy agreement was signed.
Dear Tiago. Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Chiswick office. Comments such as yours will offer such encouragement to the team to keep providing a great service.
4/5
GoogleVery helpful assistance from Han - dealt with our requirements efficiently. Smooth process overall from viewing through to contracting and beyond. I would definitely use Fletchers again
Dear Rob, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotHad a great purchase of my first home…
Had a great purchase of my first home with Emma. Would recommend.
Dear Marc, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleOn the look out for a house to rent, I found the perfect place with Fletchers , Chiswick. Giles Malyon of Fletchers was unfailingly courteous, understanding and quick with solutions which suited my preference. Thank you Fletchers and Giles.
Dear Roy, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
4/5
GoogleI've rented 3 apartments in the past through Fletchers in the Chiswick area. The staff were always welcoming, friendly and professional. Beth in particular went above and beyond for us. Wouldn't hesitate to use them again in the future
Dear John, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Manager
5/5
GoogleWe often use Fletchers to help let our rental properties and have always found them to be very professional. Would thoroughly recommend. Sascha IDM Properties LLPPositiveProfessionalism
We are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleBrilliant! Courtney provided an excellent service! It was difficult for us to find the right property but she pulled a few strings together and made it happen. I could not be happier with the service provided!
I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGiles from the Chiswick branch gave us some excellent advice and recommendation. He is also very efficient and communicated with me frequently to keep us posted on our case. Definitely recommending him for his brilliant service.
Dear Alexandra, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
4/5
GoogleAs a tenant, always received prompt courteous service from Agata as the property manager with sound advice in challenging situations. Her colleague Erica through the last house I rented via Fletchers was also brilliant at working through issues.
Dear Jordina, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
5/5
GoogleOlivia was absolutely fabulous to work with! Definitely recommend!
5/5
GoogleAlways a delight to work with, there when you need them and committed to finding the Tennant you want. Good solid advice on the market and your property.PositiveResponsiveness, Quality, Professionalism, Value
Dear Sue, Thank you for your kind words regarding our Chiswick office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleTia at Fletchers was the best estate agent I've worked with. She demonstrated empathy and enthusiasm with our search and I never once felt under pressure. I will go back to Fletchers just for her!
Dear Catherine, I was delighted to read the comment in relation to our Fletchers Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Marilyn Plews, Customer Relations Team
5/5
GoogleVery good service, i was a bit of a fussy customer but Hayley of Fletcher's was excellent and very patient and found me exactly what i was looking for very quickly. Would definitely recommend them. Top marks. Thank you.
Dear Raymond, We are delighted to read that the Fletchers team achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleMichael from Fletchers has been excellent through the whole process. He has been very knowledgable and knows the Chiswick area inside out. Highly recommend.
Dear Alina, thank you for your 5* review. We are pleased to see that you have had a great experience with Michael in our Chiswick office. Kind regards Sarah Tranter Customer Relations Team
4/5
GoogleReally helpful team, specially Yasmin who always answered any questions straight away. And keep searching for a different options to offer.PositiveResponsiveness, Professionalism
Dear Maria, Thank you for your great review regarding our Chiswick office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleErica Whitehead has done a very good job letting our house in W4, taking a positive commercial and practical approach. I would recommend Fletchers letting team to others
Dear Duncan, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleA first class team. Extremely proactive, thorough and professional.
Dear Linden, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleErica from Fletchers have helped us over the past few years with lettings. She's very professional and a pleasure to work with, giving honest feedback and advice post lettings which we appreciate.
Dear Hamish & Sharon, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI have recently used fletchers to find a property for me and my partner. It was a very pleasant experience, found it very efficient and smooth. A big thank you to our agent Tia.
Dear Matea, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Manager
5/5
GoogleI was moving to Chiswick with very specific needs. Hayley provided an exceptional service. She was very knowledgeable of the area and had prepared a route very well to see properties that met these criteria.
Dear Tomas, Thank you very much for your great review regarding your experience with Fletchers. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
5/5
Google10/10 service from agent Daniella. Found us a property within a couple of days. Friendly and efficient
5/5
GoogleEfficient, polite and friendly service!
Dear Russell, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleYasmin at Fletchers was very professional and resolved all the issue concerning new tenants and all the problems and assisted in reletting my flatPositiveQuality, Professionalism
Dear Sandeep,Thank you for sharing your kind words about Yasmin. Your comments are much appreciated by the Chiswick team. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Fletchers, London won Platinum.
Tell us what you need and we'll put you in touch. Fletchers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
