Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOut of all of the estate agents I have registered with in Chiswick - Fletchers have been the most helpful and efficient - Jade the lettings consultant has been fantastic at keeping in regular contact to update me on suitable properties and always willing to work around my work schedule for viewings. Could not ask for more!
Kathryn · 15 June 2017
Agent replied · 13 June 2024
Dear Kathryn, Thank you for your review regarding your experience with Fletchers. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleTina my letting agent has been amazing, very caring, helpful, professional !
Roberta · 5 August 2024
Agent replied · 26 August 2024
Dear Roberta, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleIt was brilliant to work with Amy and Leigh - they offered us early access to view a flat as they knew it suited our needs perfectly and they were super quick and responsive with the whole process - thank you!
Bella · 14 June 2022
Agent replied · 13 June 2024
Dear Bella We are thrilled to hear that you are pleased with the service you have received from our Chiswick office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIt was a pleasure working with Michael with Fletchers Chiswick. He was professional, sincere and did his job with integrity. He was responsive to our requests and inquiries and he acted with a customer centric approach. Thank you.PositiveResponsiveness, Quality, Professionalism
Serhat · 14 June 2022
Agent replied · 13 June 2024
Dear Serhat, thank you for your 5* review. We are thrilled to read that you have had a great experience with Michael in our Chiswick office. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleWe had really nice experience with Tina at Fletchers agency. She was very responsive and tried her best to help us find property in London since we were first time renters. I will recommend her to my friends and colleagues
Nina · 14 June 2022
Agent replied · 13 June 2024
Dear Marina, We are thrilled to hear that you are pleased with the service you have received from our Chiswick office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe specialise in corporate relocations and have dealt with number of agents in the Chiswick area. I must say that Tia from Fletchers stood out as a star agent. She was exemplary. Went above and beyond to find us what we were looking for and was very professional. Great experience. Thank you!
Ophelia · 15 June 2019
Agent replied · 13 June 2024
Dear Ophelia, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleYasmin Bopp took care of us for our search to find a property to rent. I would like to say that I appreciated the proactivity and reactivity of Yasmin.
Marc · 14 June 2023
Agent replied · 13 June 2024
Dear Marc, thank you for taking the time to leave a 5* review for Yasmin and the team in our Chiswick office. We are pleased to read that you had a great experience. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleIn the past 4 months I have been in contact with 18 real estate agents in south west London. In many respects, Han stands out positively. His responsiveness, pro-activeness and friendliness are second to none. I highly recommend him.
Charles · 14 June 2022
Agent replied · 13 June 2024
Dear Charl, Thank you for sharing your kind words about Han. Your comments are much appreciated by the Chiswick team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Fletchers have been really great in helping me let my property. After over ten years of being a landlord in London this is by far the best experience I have ever had. I would highly recommend.
Georgia · 14 June 2022
Agent replied · 13 June 2024
Dear Georgia, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleErica and Tia at Fletchers are top-notch. They worked the extra mile to highlight relevant properties and show them quickly. Very personable, helpful, responsive. I hit a snag with the property management team and escalated to Erica, who sorted it out straightaway. Professional and friendly.
Carol · 14 June 2021
Agent replied · 13 June 2024
Dear Carol, Thank you for sharing your kind words about Erica and Tia. Your comments are much appreciated by the Chiswick team. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleMy main contact at Fletchers has been Tina who is very proactive and gets in touch as soon as new properties which fit our search criteria come out.
Angela · 17 June 2023
Agent replied · 16 June 2024
Dear Angela, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFound us a decent place in quick time, also managed to shift the place we were in sooner than we were originally due to leave so we could move quicker, in a sea of dreadful estate agents everywhere, Fletcher's is actually alright 👍 …
Rose · 17 June 2021
Agent replied · 16 June 2024
Dear Rose, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAs a landlord, I've used Fletchers' letting services for over a decade to date and the service that I've received has always been knowledgeable and professional. As importantly, however, has been the courteous and friendly manner of all of the team so overall, I recommend the team's services to other local landlords.
D · 15 June 2018
Agent replied · 13 June 2024
Dear D Anton, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleHan Orkoz at Fletchers was a pleasure to work with. Helpful, efficient and effective. Always professional and acted with pace.
Tess · 16 December 2023
Agent replied · 13 June 2024
Dear Tess, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleReally enjoyed working with this agency, also working with Han, who is both highly knowledgeable on this area and also really easy to speak with. Superb service
Matthew · 14 June 2023
Agent replied · 13 June 2024
Dear Matthew, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe dealt with Michael in lettings who was extremely professional and diligent. Very helpful - would definitely use him/them againPositiveQuality, Professionalism
AARON · 17 June 2022
★★★★★ 5/5
GoogleWe met Olivia of “Fletchers - Chiswick“ during our research as she was very helpful for viewings and with suggestions. She is always reachable and sincerely answered our questions to speed up the process. We were very happy to work with her.PositiveQuality, Value
S · 14 June 2021
Agent replied · 13 June 2024
Dear Selva, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have dealt several times with Natalie Manin - Head of Lettings - and I really appreciated her always being reactive, motivated, enthusiastic, knowledgeable and understanding. I would certainly recommend her to anyone looking to rent a property in Chiswick.PositiveResponsiveness, Quality, Professionalism, Value
Vincenzo · 14 June 2021
Agent replied · 13 June 2024
Dear Vincenzo, Thank you for taking the time in providing such lovely comments about Natalie in our Chiswick office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleVery impressed with the professionalism from the staff at Fletchers, specially Laily who has been helpful from start to finish. Kept me informed throughout the entire process and made it a stress free experience. Thank you
Nicusor · 14 June 2022
Agent replied · 13 June 2024
Dear Nicusor, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience dealing with Yasmin. She led the negotiations well and secured the flat for us in 2 days after viewing the property. We have now moved in and love the new place.PositiveResponsiveness, Professionalism
Simran · 14 June 2022
Agent replied · 13 June 2024
Dear Simran, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have been working with Yasmin from Fletchers estate agents for a few months. She was very keen to find us the exact property we wanted to rent. We were very happy with her quick responses and her hard work. Thoroughly recommend.PositiveProfessionalism
Alvaro · 14 June 2021
Agent replied · 13 June 2024
Dear Alvaro, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have Beth Jeromson as our agent here - she has been one of the best agents we have ever dealt with in London - very professional and approachable. Overall the process of signing our lease went very smoothly and she kept us well informed throughout.
Matt · 14 June 2020
Agent replied · 13 June 2024
Dear Matt, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleA professional and enthusiastic office managed by a highly capable and knowledgeable, Erica Whitehead. Our experience with this lettings office has been first rate in the last 3 years whilst we have been renting our house through them.PositiveResponsiveness, Quality, Professionalism, Value
Anant · 14 June 2021
Agent replied · 13 June 2024
Dear Anant, Thank you so much for the fantastic feedback, the team at Chiswick are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI recently used Fletcher’s to rent a property and cannot recommend them enough. They are efficient and professional and always readily available to answer any of my queries. I will be recommending their service to my friends as it makes a change to use an estate agents that actually care!
Nicola · 15 June 2017
Agent replied · 13 June 2024
Dear Ms Wensley, Thank you for your review, it is our aim at Fletchers to deliver a five star service to all of our clients and customers and so I am delighted to read that we have achieved this for you. I do hope we can be of assistance to you again and would like to wish you all the best for the future. Kind regards, Anna Devey Customer Relations Administrator.
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