Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI received excellent service from the team at Fletchers. I was kept up to date throughout the entire process and was never left questioning what would be happening next. They were proactive, efficient and very professional. I would recommend Fletchers to anyone looking for a decent letting agent. Much much better than other agents I have dealt with in the past!
Imogen · 14 June 2020
Agent replied · 13 June 2024
Dear Imogen, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure of working with Lara to finalize my new flat contract, and the experience was exceptional. she made the paperwork process a breeze, demonstrating expert knowledge, responsiveness, and attention to detail.
Abdullah · 16 November 2023
Agent replied · 13 June 2024
Dear Abdullah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTia Glenn, Giles Melton, Beth Jeromson & Hayley Forrest complete what is the dream team of W4. A professional team who know the area, the industry & show such passion in the work they do. As a contractor visiting for keys regularly it's refreshing coming into this office, knowing a warm welcome awaits. Great job guys - A smile goes a long way.
Porter's · 15 June 2019
Agent replied · 13 June 2024
Dear Mark, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWhilst we were temporarily renting a property through Fletchers the person that stood out for me was Agata.
She was very friendly and really helpful.
She knows how to fix things herself and when she cannot do it she will sent in the necessary workman. She is happy to help. I think she is a great asset of the Company.
Josefa · 14 June 2020
Agent replied · 13 June 2024
Dear Josefa, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had awesome and seamless experience in our renting of house. Paul Biris had been very co-operative, always available and responding to our queries and requests promptly. We would highly recommend Fletchers and Paul for their highly professional services.
Sumit · 14 June 2023
Agent replied · 13 June 2024
Dear Sumit Gupta , Thank you for your kind comments regarding Paul and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe team have been very helpful swiftly letting out and managing my flat. Very knowledgeable about the Chiswick area, quick to respond to needs and act on the issues that have popped up from time to time. Recommended to anybody looking to let out a property in the area.
Joe · 14 June 2022
Agent replied · 13 June 2024
Dear Joe, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleYasmin helped us find a flat that we loved under our budget when the market was really tight. We were abroad when the house came on the market and Yasmin did extra work to help us secure the house whilst we weren't in the country.PositiveResponsiveness, Quality, Professionalism, Value
Lewis · 14 June 2022
Agent replied · 13 June 2024
Dear Lewis, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
TrustpilotProperty Management
Shaikra has over a long time provided a professional and courteous service managing the property and in addition consistently followed up to resolve the tenancy issues upon/following the end of the lease.
Jeremy · 8 November 2023
Agent replied · 13 June 2024
Dear Jeremy, Thank you for taking the time to leave a lovely review regarding Shakira. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI was really stressed while looking for a place to live under a tight deadline. Tina from Fletchers took care of everything including my anxiety ! The process was quick and efficient, I would highly recommend them.
Zahra · 14 June 2023
Agent replied · 13 June 2024
Dear Zahra, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe rented a flat for close to three years and the service and help provided by the team at Fletcher's was great. If we had any issues or questions they were always on hand to help quickly.
Michael · 14 June 2023
Agent replied · 13 June 2024
Dear Michael, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGood experience using the Fletchers Chiswick letting agents to find a rental in the Chiswick area. Olivia was responsive, prompt and professional. Would highly recommend and use again in the future.
William · 17 June 2022
★★★★★ 5/5
GoogleRecently my family and I were looking to move into the Chiswick area. I found Han at Fletchers to be incredibly helpful and proactive sending me options each week for me to view. I have never had such a proactive experience with a leasing agent. Thank you
Suzanna · 14 June 2022
Agent replied · 13 June 2024
Dear Suzanna, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleNatalie Manin assistance has been excellent. She is reliable, precise and most importantly efficient. She knows how to make things happen. Her support has been priceless - especially while I was very busy with work - and so I didn't think twice to recommend her to my best friend, too. Thank you.PositiveProfessionalism
Laura · 27 August 2021
Agent replied · 13 June 2024
Dear Laura, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with Natalie and our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleProfessional, efficient and have a great understanding of what is right for both a landlord and the tennant. In all our experience of Lettings, we haven’t seen such an excellent level of service. Very happy indeed!
Fozia · 14 June 2023
Agent replied · 13 June 2024
Dear Fozia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleVery impressed with the lettings service from Fletchers, especially from Natalie who has gone out of her way to help with everything and gives a very professional and personalised service. She is always very prompt to reply and efficient dealing with any queries or problems. Definitely would recommend.PositiveResponsiveness, Quality, Professionalism, Value
Wendy · 27 August 2021
Agent replied · 13 June 2024
Dear Wendy, I am delighted to read that Natalie in our Chiswick office has achieved our aim of delivering a five star service. Natalie and the team always work extremely hard and feedback like this makes it all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI was looking for a house to rent in West London for a while but wasn't having much luck until I was in touch with the lettings agent here called Courtney. She was exceptional, listened to what I was looking for and matched it up seamlessly meaning I found somewhere I'm very happy with. Highly recommend
Joe · 14 June 2020
Agent replied · 13 June 2024
Dear Chiswick, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotProperty management.
As a property manager, Shakira gives her all to give the best service possible on behalf of both the tenant and landlord. What more could one ask for. M.S. landlord.
Mike · 26 October 2023
Agent replied · 13 June 2024
Dear Mike, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleThese guys never gave up when it came to renting my property out, and ended up securing us a very good tenant, in the face of lots of doom and gloom. Always stayed in touch and kept us in the loop, and were ever so helpful with other things like organising check in & inventory details. Thank you!
Clare · 15 June 2019
Agent replied · 13 June 2024
Dear Claire, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleFantastic service and always very helpful. Ed always followed up with us very quickly and helped us find an incredible flat. Highly recommend agency.
Umberto · 14 February 2024
Agent replied · 13 June 2024
Dear Umberto, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ed, and hope we can help again in the future. Kind regards, Sarah , Customer Relations Team.
★★★★★ 5/5
GoogleGreat Services, Knowledgeable and friendly Agents (Tia is fantastic!)
KATERINA · 15 June 2019
Agent replied · 13 June 2024
Dear Katerina, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Chiswick Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThe letting consultant Yasmin reached out to me when I was searching for properties and was very dedicated in helping us find a new place to live, showing video tours of the properties and sending great options during the process. Great service, thank you!
Yasser · 14 June 2022
Agent replied · 13 June 2024
Dear Yasser, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThank you Fletchers Chiswick for helping us find our new home! Moving can be a stressful experience but your team were so lovely and helpful! Beth J. goes above and beyond to ensure everything goes smoothly. We hope to be in our flat for many years to come.
Thank you again! Tom & Laura : )
Laura · 15 June 2019
Agent replied · 13 June 2024
Dear Laura, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleMany thanks to Jade for her effort and attention.
Okan · 15 June 2018
Agent replied · 13 June 2024
Dear Okan, thank you very much for taking the time to submit your review. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 4/5
GoogleYasmin worked really hard when helping us in our search for a new rental. She was the most tenacious estate agent we worked with, consistently following up with new properties that met our developing requirements and took us on the most viewings.
Festoon · 14 June 2022
Agent replied · 13 June 2024
Dear Festoon, what a lovely review you have given regarding our Chiswick office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
