Trusted Agent profile · London
★★★★★
639 reviews across 2 platforms
86 Chiswick High Road, London, W4 1SY
Part of Fletchers, see every office.
Fletchers's office in London, at 86 Chiswick High Road, is rated 4.8 out of 5 across 639 reviews on two platforms, including 580 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Fletchers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleExtremely experienced and professional team that negotiated to achieve our asking price. Couldn’t have asked for anything more.
Dear Geoffrey, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRecent re-letting and new tenancy went smoothly and I was kept informed all the way. Very happy with the service provided.PositiveResponsiveness, Quality, Professionalism, Value
Dear Heather, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Chiswick office. Kind Regards,Sarah Tranter, Customer Relations Team
5/5
GoogleThe whole process went smoothly. An asking price offer in the first weekend, and no problems. Highly recommended. Leigh, Erica, and Bridget, particularly helpful.PositiveProfessionalism
Dear Ross, Thank you so much for the fantastic feedback, the team are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleFletchers have always been efficient, responsive and helpful while they have been letting our flats. They are very easy to deal with.
Dear Dave, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleHad a really pleasant experience with Courtney Page on lettings . Very professional and gave valuable advice. Will certainty use this agency in the future. Thanks!
Dear Rory, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI found Fletcher’s to be highly responsive and diligent in the management of my rental property for a number of years
Dear Phil, Thank you for your kind words regarding our Chiswick office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleNice agents, good job
Dear Morioka, Thank you for your lovely 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI've been speaking with Beth regarding the rental of my flat in Chiswick. She has provided a great service from start to finish and knows her stuff!
Dear Jordan, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleFantastic experience with Natalie who secured a tenant at the asking price very soon after being appointed- would highly recommend!
Dear Elena, Thank you for sharing your kind words about Natalie. Your comments are much appreciated by the Chiswick team. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI have had a great experience with Fletchers. They are always polite, professional and know their stuff! Beth in particular helped with my rental search.
Dear Janet, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleHighly recommend for lettings, professional group of active individuals that always get the let done.PositiveResponsiveness, Quality, Professionalism, Value
Dear Paul, Thank you for taking the time to leave a great five star review! I am thrilled to read that you will recommend us and will make sure your comments are passed on to the Chiswick team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleGreat job by Tia on securing a tenant for our property; great initiative and a real go-getter. Thanks!PositiveResponsiveness
Dear Anslester, Thank you for your great review regarding our Chiswick office. I will pass on your comments to the team who will be delighted to hear them. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleWe have used Fletchers for a number of years and have found them Friendly and Efficient. Erica has always been particularly helpful. Keep up the good work.
Dear Ken, Thank you very much for your lovely review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleSuperb client services, attentive to specific requirements required would highly recommendPositiveProfessionalism
Dear Jennifer, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleFletchers feel very connected to the market place and are quick to respond professionally and courteouslyPositiveResponsiveness, Professionalism
Dear Susan, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleOur lettings agent, Tina, has been so helpful and proactive.
Dear Maryam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleVery helpful and responsive team, Beth in particular was great. Efficient service to help you find exactly what you need.
Dear Hani, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
Googlewe were moving homes for the first time and Tia really listened to everything we asked for, I’d definitely use fletchers again
Dear DGB Cam, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleA superb team - professional, polite and respectful to their clients. Can't recommend them enough.
Dear Christos, Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat agents and amazing staff very friendly, honest and caring. Hayley and Helena both made me feel very welcome and were extremely helpful
Dear Mandip, Thank you very much for your great review regarding your experience with Fletchers. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleJade at Fletchers was very professional and really went out of her way to help me with the rental of my property in Chiswick
Dear Sir/Madam, Thank you for your review regarding your experience with our Fletchers office. I am delighted to read that Jade and the team have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
5/5
GoogleLet my flat for the third time with Fletchers and new tenants found within a week - a very smooth experience
Dear Michael, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleProfessional from start to finish and quick to address any questions along the way of our renting process.
Dear Robert, Having read your review, we would like thank you for your feedback about our Chsiwick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe found Fletchers really helpful and listened to our requirements, our main contact was Jade, who is very nice and very good knowledge
Dear Mr Brooks, Thank you for taking the time to leave your five star review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Fletchers, London won Platinum.
