Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJade at Fletchers was very professional and really went out of her way to help me with the rental of my property in Chiswick
K · 15 June 2017
Agent replied · 13 June 2024
Dear Sir/Madam, Thank you for your review regarding your experience with our Fletchers office. I am delighted to read that Jade and the team have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleLet my flat for the third time with Fletchers and new tenants found within a week - a very smooth experience
Michael · 18 June 2019
Agent replied · 16 June 2024
Dear Michael, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleProfessional from start to finish and quick to address any questions along the way of our renting process.
Robert · 14 June 2020
Agent replied · 13 June 2024
Dear Robert, Having read your review, we would like thank you for your feedback about our Chsiwick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe found Fletchers really helpful and listened to our requirements, our main contact was Jade, who is very nice and very good knowledge
Russell · 15 June 2017
Agent replied · 13 June 2024
Dear Mr Brooks, Thank you for taking the time to leave your five star review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 1/5
GoogleNot professional staff at all
Not recommendedNegativeProfessionalism
Jojobar · 14 June 2022
Agent replied · 13 June 2024
Dear Jojobar, We are really sorry that you have experienced a service with us which was less than a 5*. We take feedback such as yours seriously, so please do send an email to sarahtranter@customerrelationsteam.co.uk so we can look into this further. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFletchers have been great in helping us in securing properties. I would recommend them to any tenants looking to rent.
Charley · 15 June 2019
Agent replied · 13 June 2024
Dear Charley, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleGreat support from Oliva throughout the entire letting and referencing process. Thank you!
Josef · 17 June 2021
Agent replied · 16 June 2024
Dear Josef, What a lovely review you have given regarding our Chiswick office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat company and great service from Courtney found an amazing property to rent very quickly. Would recommend.
Harry · 14 June 2020
Agent replied · 13 June 2024
Dear Harry, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThey were so helpful! Lovely staff.
Sara · 17 June 2022
Agent replied · 16 June 2024
Dear Sara, Thank you for taking the time to leave a lovely 5 star Google review. The Chiswick team will be so pleased to read your kind comments. All the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 1/5
GoogleFrom my own experience unfortunately I can’t recommend Fletchers Estates Chiswick if you want rent a house/flat. 😞 …
Potoroaca · 18 June 2019
Agent replied · 16 June 2024
Dear Elena, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at and provide me with more details regarding the areas of our service that you have been unhappy with and contact me at hayleymarner@customerrelationsteam.co.uk I would like to look into this matter on your behalf. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat customer service from Courtney. Something about her she just has such a way with people.
Kelly · 17 June 2020
Agent replied · 16 June 2024
Dear Kelly, Thank you for taking the time to write a review about the great service you received from our Chiswick Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent professional service from letting team at Fletchers lead by Erica
Roza · 17 June 2021
Agent replied · 16 June 2024
Dear Roza, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 4/5
GoogleGood team, very attentive & responsive to landlords' needs. Recommended.
John · 17 June 2021
Agent replied · 16 June 2024
Dear John, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe are very grateful to Hayley who helped us find our new flat in Chiswick!
Daniela · 15 June 2019
Agent replied · 13 June 2024
Dear Daniela, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleTia listens and is extremely attentive. She is definitely the best agent in Chiswick!
Kimmy · 15 June 2019
Agent replied · 13 June 2024
Dear Kimmy, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleBrilliant service from jade and the team at Fletchers. Smooth transaction from start to finish.
Leigh · 15 June 2018
Agent replied · 13 June 2024
Dear Leigh, We are delighted to read that our Chiswick Fletchers Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleVery helpful and responsive to requests for information and assistance.
Michael · 17 June 2020
Agent replied · 16 June 2024
Dear Michael, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat service, friendly staff and found my dream house!
Matthew · 17 June 2020
Agent replied · 16 June 2024
Dear Matthew, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
Googlehorrible agency , they would try to deduce your deposit for landlords benefit
Belén · 15 June 2018
Agent replied · 13 June 2024
Dear Belén, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at asmachughtai@customerrelationsteam.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Asma Customer Relations Manager
★★★★★ 5/5
GoogleReally great service from Hayley at Fletchers! Would defiantly use them next time
Michaela · 15 June 2018
Agent replied · 13 June 2024
Dear Michaela, We are delighted to read that our Chiswick Team achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleAmazing service and very efficient. Highly recommending
Joanna · 17 June 2020
Agent replied · 16 June 2024
Dear Joanna, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
GoogleThe worst agents in London so far!
They never are fixing anything in the properties managed by fletchers.
They are Keeping your deposit and stealing your money!
Nacho · 14 June 2022
★★★★★ 5/5
GoogleVery helpful and service focused
Michael · 17 June 2020
Agent replied · 16 June 2024
Dear Michael, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleReally proactive team. I was very impressed. Highly recommended.
Timothy · 15 June 2018
Agent replied · 13 June 2024
Dear Timothy, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
