Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you to Fletchers Chiswick and in particular, Tia Glenn, for helping us find our new home. Tia’s professionalism was beyond exemplary from the outset. She took the time to listen to our requirements and arranged a number of suitable properties for us to view; I can safely say that her knowledge of the local area and property market is unparalleled. Phone calls and emails were answered expeditiously and we were kept throughly informed throughout the process, from the moment we placed our offer, to the day we collected our keys. Thank you for making what is usually a very demanding and stressful process into a drama-free, seamless transition.
Natalia · 15 June 2019
Agent replied · 13 June 2024
Dear Natalie, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Chiswick Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI recently rented a property from fletchers. I can confidently recommend them . Giles Maylon and the whole letting team were brilliant. They were highly professional, polite, and very efficient. They Made me feel at ease throughout the whole process. I honestly couldn't have asked for a better agency. I've been to other agencies and most their fees are ridiculously overpriced. Fletchers provide amazing services with amazing prices. I definitely will be using them again, and without a doubt will recommend them to family and friends.
Nan · 15 June 2019
Agent replied · 13 June 2024
Dear Naira, Thank you for taking the time to write a review about the great service you received from our Chiswick Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMy agent Jasmin is highly professional person, she supported me during the whole process and was very cooperative.PositiveResponsiveness, Professionalism
Oxana · 14 June 2022
Agent replied · 13 June 2024
Dear Oxana, thank you for taking the time to leave us such a great 5* review. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleNatalie and Paul assisted greatly around the legal matters of renting my property out in Chiswick. At a time where I was relocating to the Far East and was highly stressed they made things so smooth that I would not look anywhere else for my property needs in London! Thank you to you both 🙏 …
Steven · 14 June 2023
Agent replied · 13 June 2024
Dear Steven, Thank you for your kind comments regarding Natalie and Paul and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWent on a viewing with Beth and although I didn't offer on anything in the end through her, Beth's service and knowledge of the rental property market in Chiswick was great.
Tom · 15 June 2019
Agent replied · 13 June 2024
Dear Tom, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotFletchers Property Management
Led by Bridget, Fletchers' property management team are always friendly, professional and efficient so I recommmend their services to any landlord!
D · 26 March 2025
Agent replied · 2 June 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
★★★★★ 5/5
GoogleTia has been extremely helpful and incredibly responsive with the search for our new home and we definitely work with her again!PositiveResponsiveness, Quality, Professionalism
Celian · 17 June 2021
Agent replied · 16 June 2024
Dear Celian, What a lovely review you have given regarding our Chiswick office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe worked with Beth Jeromson who was fantastic to work with! Super responsive and friendly at all times :) Thanks for your help!!PositiveResponsiveness, Professionalism
Freskida · 14 June 2021
Agent replied · 13 June 2024
Dear Freskida, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleYasmin at Fletchers in Chiswick has been very helpful & proactive. Yasmin understood our needs very well and showed us properties accordingly. Highly recommended.
Nisha · 14 June 2021
Agent replied · 13 June 2024
Dear Nisha, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleTia at Fletchers Chiswick was amazingly knowledgeable about the neighborhood and properties we viewed, had great suggestions for local restaurants, and made the house hunt fun! Thanks, Tia!
Kevin · 14 June 2020
Agent replied · 13 June 2024
Dear Kevin, Thank you so much for the fantastic feedback, the team at Chiswick are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have been a landlord for 10 years now and have used Fletchers for the majority of that time. I own two properties in Chiswick but am based overseas. So it helps if your properties are being managed by someone you can trust to check all the details, keep you in the loop and respond to your questions quickly. I found that in Agata Madeja who has been the best property manager I have worked with. She goes that extra mile to make sure your property is taken care of, costs are kept low and you are aware of all options available to you as a landlord. I also own a few properties up north and I wish there was an Agata in those lettings agencies as well
Justin · 15 June 2018
Agent replied · 13 June 2024
Dear Justin, We are delighted to read that the Fletchers team achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleFletchers rental department is my go to agent in Chiswick. As a landlord I recently needed help with a dampness problem at one of my properties and Erica at Fletchers went out of her way to find me a suitable handiman. The team at Chiswick go beyond the norm to look after landlords. Excellent service.
Richard · 14 June 2023
Agent replied · 13 June 2024
Dear Richard, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAmy and Leigh have been amazing to deal with, the follow up was amazing and they understood my requirements and always kept me in mind which was a great help!
Viki · 5 November 2024
Agent replied · 12 November 2024
Dear Viki, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
★★★★★ 5/5
GoogleBeth was great throughout the process. Very responsive and made sure the paperwork was sorted out quickly. Very pleased with the overall experience.
Usman · 14 June 2021
Agent replied · 13 June 2024
Dear Usman, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAt the beginning my bugget was probably not too suitable to what I was looking for. Fletchers understood my requests and drove me to the right choice, showing me different properties for different budgets, thus making me understand I had to adjust my budget to finally get what I was looking for. Without their help, I might still be there, browsing in vain. Professional and with the right easy-going attitude.PositiveResponsiveness, Quality
Alessandro · 14 June 2021
Agent replied · 13 June 2024
Dear Alessandro, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThough we ultimately found a property through another agent, Isabella at Fletchers was great to work with. She was honest, helpful, responsive, informative and not too aggressive or pushy.
Tom · 13 November 2024
Agent replied · 11 December 2024
Dear Tom,, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI've been a landlord with Fletchers for many years now - and they've been great. Responsive, reasonable - always trying their best for both me and my various tenants over the years. I'm more than happy with them.
Benedict · 13 June 2024
Agent replied · 26 August 2024
Dear Benedict, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleTia is the best real estate associate I have worked with.
I will recommend her to my family and friends. Thanks for helping me find my dream home Tia
Tatiana · 15 June 2019
Agent replied · 13 June 2024
Dear Tatiana, Thank you for taking the time to write a review about the great service you received from our Chiswick Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleReally good team who were proactive and positive. Good communication and consistent follow ups, especially Han!
Jon · 14 June 2022
Agent replied · 13 June 2024
Dear Jon, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleYasmin was very proactive in trying to find us a property and professional throughout. Thank you!PositiveProfessionalism
Oliver · 14 June 2022
Agent replied · 13 June 2024
Dear Oliver, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe were so impressed by Daniella who worked tirelessly to accommodate our needs and find us the dream home. She's an asset to Fletchers, and we couldn't recommend her more.
Louise · 19 October 2024
Agent replied · 12 November 2024
Dear louise, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
★★★★★ 4/5
GoogleHi,
First time with Fletchers. I have only positive experience, so far.
Everything has been smooth, clear and secure.
Thanks,
Dom J.
Dominik · 17 June 2021
Agent replied · 16 June 2024
Dear Dominik, Thank you for taking the time to leave such great feedback regarding your experience with us. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGreat service! Special thanks to Tia Glenn for her professionalism and tireless efforts to make sure all our demands were satisfactorily met.
Flávio · 14 June 2021
Agent replied · 13 June 2024
Dear Flávio, Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have dealt with a lot of different property agencies in my past but I have to say: I found in in the person of Ms Courtney Page the most professional and friendly agent from all the ones I have met. All the negotiations were done smoothly without worries and we were very satified with the results. I recommended the company and Courtney to my colleagues in the office for the future. Well done!
H · 14 June 2020
Agent replied · 13 June 2024
Dear David, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
