Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've recently rent a flat from Fletchers and had a great experience. I would like to highlight the job done by Tia Glenn. She went above and beyond to help me find the right property. What most impressed me on her job was the very genuine willingness to understand what I was looking for instead of trying to sell me anything, which is very common from other agents. Also, she was very responsive and happy to answer all my questions. I can't recommend more Fletchers Chiswick, specifically the service provided by Tia Glenn.PositiveResponsiveness, Quality, Professionalism, Value
Gabriela · 14 June 2021
Agent replied · 13 June 2024
Dear Gabriela, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLara is a great manager excellent customer service👍 …
Niket · 19 November 2023
Agent replied · 16 June 2024
Dear Niket, Thank you for your kind comments regarding Lara and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Fletchers lettings team - Tina is a great asset to the team!!!
K · 14 June 2023
Agent replied · 13 June 2024
Dear Kaludi, Thank you for your great 5 star review, and mentioning your experience with Tina in our Chiswick office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLaily has been great! She was really supportive, listened to me and showed me flats to match my criteria, until she showed me the one!
Kat · 17 June 2022
Agent replied · 16 June 2024
Dear Kat, Thank you for the 5 star review. We really appreciate you taking the time to leave such positive feedback about your experience with Laily. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTina at Fletchers has been a fantastic help for us. Understood our requirements and helped us find a place we love very quickly. Thanks Tina!
Duncan · 14 June 2022
Agent replied · 13 June 2024
Dear Duncan, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBeth was great with the process of securing this flat for me and my son.
I was overseas during the process and she made the whole thing smooth and seamless.PositiveResponsiveness, Professionalism
Michele · 14 June 2021
Agent replied · 13 June 2024
Dear Michele, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleMany thanks to Yasmin and the Fletchers team who helped us locate a terrific rental property in Chiswick that we absolutely adore. Prompt and thorough correspondence throughout the whole renting process.
Geoffrey · 14 June 2021
Agent replied · 13 June 2024
Dear Geoffrey, Thank you for taking the time in providing such lovely comments about Yasmin in our Chiswick office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleYasmin is a professional consultant. She is willing to help and share the information on the apartments and area. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
D · 17 June 2022
Agent replied · 16 June 2024
Thank you for taking the time to leave a 5* review for our Chiswick office. We are so pleased to read that Yasmin delivered 5* service and we hope to assist you again. Kind Regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
TrustpilotThe staff is very responsive
The staff is very responsive, although the property was managed on a day to day basis by the landlord, they provided help when needed and were helpful in finding new tenants under short notice when I had to leave the country
Victor · 4 September 2024
Agent replied · 27 October 2024
Dear Victor, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleYasmin is always on top of communication with her clients, never misses an email. She really cares about helping people find their perfect home.
Monika · 14 June 2022
Agent replied · 13 June 2024
Dear Monika, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had a very good experience with Fletchers. Tia Glenn took care of us during our searching for a good house in London. She was very receptive on our requests and also very flexible in arranging her schedule after our. She is very communicative and selfconfident in suggesting optional solutions and solving any kind of issues. For us, as new residents from overseas, was a real pleasant experience to work with her.PositiveValue
Claudiu · 14 June 2022
Agent replied · 13 June 2024
Dear Claudiu, Thank you so much for the fantastic feedback, the team at Chiswick are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleA very professional outfit clearly being run at Fletchers. My agent Courtney was extremely helpful with all aspects of my letting, I will certainly know where to look in the future. A pleasurable experience.
Leigh · 14 June 2020
Agent replied · 13 June 2024
Dear Leigh, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleNatalie and Han at Fletchers have done an excellent job at letting my property. Whenever I ask questions or have requests they are answered and dealt with promptly and effectively. They also were able to secure tenants very quickly and take care of the administration and process of settling the tenants into the property in a very professional manner.
John · 18 August 2023
Agent replied · 13 June 2024
Dear John, We aim to achieve a 5* service for our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a review regarding your experience with Fletchers Chiswick, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery well covered and comprehensive…
Very well covered and comprehensive support throughout our experience with renting with fletchers. Narmin showed us around several properties in one go and was really helpful!
Issie · 27 March 2025
Agent replied · 2 June 2026
Dear Issie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
★★★★★ 5/5
GoogleGreat experience overall. Paul was very friendly and attentive, understood what we were looking for and helped us find the right place!
Jorge · 17 June 2022
Agent replied · 16 June 2024
Dear Jorge, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI recently completed on a move to a rental property and Chiswick and cannot overstate the quality of the service I received from Fletchers. Erica Whitehead handled the entire process brilliantly from start to finish. She was calm, helpful and professional from the very start of the process all the way to the end. I'm self employed which made the referencing a little trickier than usual but she dealt with lettingshub, the landlord and myself during an extremely difficult time and not once did I ever feel like anything was a problem. If I could give more stars I would!
Malcolm · 14 June 2020
Agent replied · 13 June 2024
Dear Malcolm, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have recently found and moved into a new rental property in Chiswick. In terms of feedback on this experience (beyond the above 5 star rating):
What a fabulous team, within a great team. Amy and Leigh provided an exceptional level of service, the professionalism, energy and proactive approach that they both have, truly leads what customer service is all about and how to ensure a high level of customer satisfaction is achieved! More broadly the teamwork that Fletchers Chiswick shows is so seamless and what great ambassadors they all make to the Fletcher brand. Thanks for everything!
Debbie · 14 June 2020
Agent replied · 13 June 2024
Dear Debbie, Thank you for taking the time in providing such lovely comments about Amy & Leigh in our Chiswick office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had fantastic service with Beth finding a property to rent, we took our time looking at properties over a few months and found Beth very patient and not pushy as with some other agencies. Beth found a place that match all our expectation and managed to negotiate a affordable price with the client for us. The service was so good I told our last landlord she should change there real estate management to Fletchers. Now having been in new property for 2 months the Fletchers management team have quickly dealt with any issues within the property, great service, 5 stars...
Liam · 14 June 2020
Agent replied · 13 June 2024
Dear Liam, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Yasmin at Fletchers. I had been looking for a property for ages in Chiswick and had met lots of agents who seemed disinterested in my search, knew nothing about the properties and provided disappointing viewings. Yasmin took me on a tour of 4 properties and showed me the best stock I saw, as well as being knowledgeable, personable and I really enjoyed my experience with her as an agent and would definitely recommend her to all my friends!
Jessica · 14 June 2020
Agent replied · 13 June 2024
Dear Jessica, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had and indeed continue to have, the most excellent service from Fletchers Lettings. They are very efficient but also friendly in their dealings with us. They rapidly found the most suitable tenants for our 5-bedroom house in Chiswick and managed the move very professionally. They have been managing the let for 3 months now and so far all is well.
It is the Chiswick office we have dealt with and in particular the following staff: Erica, Amy, Leigh and Agata. Sincerely Eric Turner
Eric · 14 June 2020
Agent replied · 13 June 2024
Dear Eric, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHaving used Fletchers for years I cannot recommend highly enough after the service I have always received. More recently, Leigh Black was brilliant with the service that was provided. An excellent lettings agency through and through.
Nick · 18 June 2018
Agent replied · 16 June 2024
Dear Nick, Thank you very much for your great review regarding your experience with Fletchers. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
TrustpilotPuneet from the Brook Green Office was…
Puneet from the Brook Green Office was very helpful with a payment issue and then sorting out checkout/deposit refund.
MAW · 22 October 2024
★★★★★ 5/5
TrustpilotThe whole team are great
The whole team are great. Really went out of their way to help us before during and after our tenancy. Best agents in Chiswick!
Oscar · 18 March 2025
Agent replied · 2 June 2026
Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Sarah
★★★★★ 5/5
GoogleHave had a good experience with Fletchers. The renting process was quick and smooth, we moved into our flat 2 weeks later! Giles was very helpful and kept us informed.
Lucy · 14 June 2020
Agent replied · 13 June 2024
Dear Lucy, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
