5/5
Jayson has been a great agent
Jayson has been a great agent, communicated clearly, was promot when we needed repairs etc, and was such a help towards the end when we needed a few more months
Trusted Agent profile · London
★★★★★
370 reviews across 3 platforms
30, Churchill Place, London, E14 5RE
Flambard Williams Limited's office in London, at 30, is rated 4.5 out of 5 across 370 reviews on three platforms, including 183 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Flambard Williams Limited, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Jayson has been a great agent
Jayson has been a great agent, communicated clearly, was promot when we needed repairs etc, and was such a help towards the end when we needed a few more months
5/5
Brilliant, friendly team and efficient service
Historically, I’ve hated dealing with estate agents so I was dreading the process of selling my house but Flambard Williams made it a smooth and hassle free process. My agent, Elliot, was really friendly (not like most estate agents) and patient with my silly questions! He kept me updated throughout the process and I didn’t have to chase him for information. I couldn’t recommend Flambard Williams more - and they’re really cheap too! Thank you so much guys.
Dear Rianna,Thank you very much for your kind words, they have been passed on to Elliot.We are thrilled to have been able to assist you in selling your home.Kind Regards,Flambard Williams
1/5
ABSOLUTELY A SCAM!!
ABSOLUTELY A SCAM!!! WORSE DECISON IN LIFE WAS TO INVEST WITH FLAMBARD WILLIAMS
1/5
Disgusting customer service. You're worth nothing after the sale!
Educated, polite, and quite attentive to your needs. At first at least. Then, especially after the deposit quite lacking in follow through. It's not that they do not answer, they do, everytime, in less than a day to any mail.... it's just that it looks like, at least when dealing with developers, that they are the devs PR instead of a intermediary company. But that's still good, the real problem came out when i've been left in the dark for 20 days without knowing at what step we were (instead of simply sending a mail "if you wish to use your own solicitor please send us their details). I received a very short deadline after 20 days of darkness and, even if I managed to solve the issue I truly believe it should work a bit differently: I expect the same care from the first contact to the signing of the contract. I've been taught that's the way to work.The overall, as I said, it's been good... just some things I simply did not like that much and I felt like I was about to risk losing both some of the deposit and, more importantly, the I house I wanted to buy.Forgot to update this:It has been a nightmare through and through. No taking of responsibility whatsoever, 38 months delay for the completion and had to send 2/3 email just to get answers.Disgraceful customer service after the sale, to say the least.
4/5
Very helpful team
Very helpful team Good communication skills and customer service. Charleigh was very helpful during purchase and after sale. If would invest again she will be my point of contact
Dear Rasha,Many thanks for your wonderful review. Your kind words have been passed along to Charleigh and we are thrilled to have helped you with your purchase.If there is anything else you need from us, just let us know.Kind regards,Flambard Williams
5/5
I found the personal service offered
I found the personal service offered by this company very re-assuring when faced with what could have been quite difficult investment decisions.The market-leading, guaranteed returns on the property investments that they offer are excellent and we also have a guaranteed sell back clause if the investment should not turn out as expected.So far we are very pleased with Flambard Williams and would recommend them to anyone considering investment in property as an alternative to the stock market.
Dear Keith,Thank you for your excellent 5 star review and recommendation! We're so glad we could be of assistance.Kind regards,Flambard Williams
5/5
In the end we did not sign for the property as the cost with parking was slightly over budget. It was a nice 2 bed apartment in Trafford and the entire process was handled very professionally and efficiently by Angelene who communicated between ourselves and the landlord quickly and answered our property questions properly also, definitely one of the better agents we have dealt with.
Thank you for sharing so much detail in this amazing review. It means a lot to us that we are providing high standards across the board to our clients.
5/5
The moving in process was a very easy…
The moving in process was a very easy and smooth process for me. I couldn’t thank Jayson enough as he’s been a huge help getting me settled into my new apartment.
5/5
It was my first BTL I didn’t know…
It was my first BTL I didn’t know anything about the market. Tosan was very informative in making sure I understood everything and even went out of his way to do a video call on Sunday to show me the best areas.Chris and Jack were also very helpful in getting me the best deal.Very happy service.Thank you
5/5
Great Service from the entire team. Chris, Shannice and Kelly were all very helpful and informative. 5 STARS
Thank you for the amazing feedback Samit. We are absolutely thrilled that you were happy with the service we provided.
5/5
Throughout my dealings and experience with Flambard Williams the team of Christopher, Nikki and Kelly combined to give excellent customer service and communication. I don't mind saying that I was anxious at first in buying off plan but the team at Flambard Williams were reassuring and acted always with honesty and integrity. Would I use them again in the future if a need arose? - YES.
Thank you for such an amazing review Neil. It was great working with you and we hope to do so again in the future.
5/5
100% update on purchase made, which is very nerve relaxing
They have a guy who works there called Samet. He is always on the ball and it feels good to have constant update on purchases made especially as they are off-plan. one gets scared if the right decision was made, so if there is anything I appreciate, its the fact that he keeps us on the loop at every single stage of the purchase.I will recommend this company to anyone, hoping all their staffs act like Samet.
Hello Uyi,Thank you for your 5 star review! I have passed on your comments to Samet and we are very pleased we could be of assistance.If there is anything else you need in the future please do get in touch.Kind regards,Flambard Williams
5/5
Big thanks to Shannice for helping me…
Big thanks to Shannice for helping me with my investment purchase.
Hi BilalThanks so much for the review it is much appriciated.Kind regards
5/5
Well structured approach to business
Well structured approach to business. The team talked me through the process and this was completed as prescribed. Introduced to a great law team to complete the legal side. The whole process from buying to renting the property out has been seamless. Will continue with the team.
Hi SeanThanks for leaving a great review. It is really appreciated you going out of your way to do so.The team is always on hand to answer any questions you have.
5/5
I was looking for the dream "Buy a property and sit back and watch the cash roll in"
I was looking for the dream, "buy a property and sit back and watch the cash roll in"Well by a random act of chance I clicked on a pretty ad on instagram, and within 12 weeks I have completed on a luxury apartment in central Manchester, These guys have their own lettings and managment arm, The team have furnished the apartment and manage all the Short Term bookings through AirBNB and Booking.com . I have access to a portal where I can see all my calendar bookings along with revenue per month.If you want a recommendation I give these guys an honest 100%Every single person I have spoken to, from the MD, the sales team, the client care team: have been open honest and pleasant to deal with.In this case I have actually realised my dream.Robin
5/5
My experience buying my first UK property was incredibly smooth, Their professionalism and friendliness made the process stress-free. They stayed in touch regularly to ensure everything was going well, I’ll definitely work with them again.
Thanks so much for the review Samer. I will pass on your gratitude to the team who will be much appreciative.
5/5
Was introduced to Iqbal. Very dedicated person. He goes all out to help any issue I have. He always try to understand my needs before introducing suitable projects. Highly recommended.
Hi Andy, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Iqbal. He truly is dedicated to understanding our clients' needs and ensuring they find the best solutions. Your recommendation means a lot to us! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! Best regards, The Flambard Williams Team
5/5
I highly recommend the team at FW. I worked directly with Shannice who made everything very easy for me! I was also in contact with Jack who was very insightful and always there to help with any other questions I had! Aftercare team were also very friendly and made sure to check in and answer any further questions! Couldn’t recommend them highly enough!
Thank you for such a fantastic review Adam we are very grateful and thrilled that you had such a positive experience with us.
5/5
Worked with both Danny and Kelly. True professionals, would recommend.
Thank you so much for this review. I will pass this on to Danny and Kelly. Thanks once again.
5/5
AWESOME 👍
The whole setup was truly awesome.Jason and Kayleigh were particularly responsive in service delivery and ensuring my convenience.The ambience and service were functional and effective. Keep up the great work.
5/5
Jayson has been incredible highly…
Jayson has been incredible highly recommend 5 star service always on hand to help. Thank you so much
5/5
Really fantastic customer service from start to finish and genuine integrity. We had an issue with one of the lenders and they went above and beyond to make sure we weren't out of pocket. Especially enjoyed working with George. Highly recommend.
Cheers for the great review Patrick I will pass on the thank to the team and anything you need just let us know.
4/5
Focus on long term relationships.
Care about customers and focus on long term relationships.Charleigh has been a very good agent; always there and the reply has been very prompt.
Dear Choon,Thank you for your kind words.Please feel free to contact us at any time if we can help you further!Kind Regards,Flambard Williams
5/5
I had positive renting experience
I recently rented a property in Manchester for six months and had a wonderful experience. Jayson (the property manager) was very client-oriented and helpful throughout the renting process, from a showing to supporting me until my move-in. The flat itselfs is well-maintained and completely new, and I found it to be comfortable living space. Overall, I had a positive renting experience and would definitely recommend this property to others.Besides, I want to highlight the easy and quick communication with the head office in London. I received all the needed information about my concerns from the company’s managers.
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Flambard Williams Limited's London office has 370 reviews across three platforms: 183 on Google, 6 on Facebook, 181 on Trustpilot.
Flambard Williams Limited London is rated 4.5 out of 5 across all 370 reviews, and 4.7 out of 5 on Google from 183 reviews.
Yes. In The Trusted Agent 2026 awards: Flambard Williams Limited, London won Trusted Agent.
Flambard Williams Limited London, 30, Churchill Place, London, E14 5RE.