Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFatima is truly an outstanding real estate agent. Her professionalism, market knowledge, and attention to detail made the entire buying/selling process smooth and stress-free. She listened to our needs, provided honest advice, and went above and beyond to ensure everything went perfectly. I highly recommend working with her if you want results and someone you can trust.
Working with Fatima was an absolute pleasure. She is responsive, knowledgeable, and incredibly committed to her clients. From the first viewing to finalizing the deal, she was always there to guide and support us. Her ability to negotiate and her understanding of the market helped us secure the perfect property at the right price. Highly recommended!
Big thanks to Fatima
Cayenne · 16 August 2025
Agent replied · 12 November 2025
Such a great review for Fatima and the team. Thank you so much, the team works really hard to make sure all clients have a great experience so we are extremely grateful when it gets recognised. Thanks again
★★★★★ 5/5
GoogleWorking with Flambard Williams has been a game-changer for my property investment journey. From the very first consultation, their team demonstrated deep market knowledge, transparency, and a genuine commitment to helping me achieve my financial goals. They don’t just sell properties, they offer tailored investment strategies that align with your vision and budget. Special thanks to Fatimah 🌹…
What sets them apart is their attention to detail and ongoing support. Whether it’s sourcing high-yield opportunities, navigating legal processes, or connecting me with trusted management services. I felt informed and empowered every step of the way.
If you're looking for a reliable, forward-thinking investment partner who treats your portfolio like their own, I can’t recommend Flambard Williams enough. Professional, personable, and results-driven, exactly what you want in a property investment firm.
Portia · 16 August 2025
Agent replied · 9 September 2025
Portia thank you so much for the amazing and kind review.
It was great to see you in your home country and we look forward to working with you for many years to come.
★★★★★ 5/5
GoogleI dont think anyone was more nervous than me and my partner were about making an Investment.
Tom given me the confident I needed from the first time I met him, it’s all come with his knowledge, experience and Profesionalism. What I really appreciated was he wasn’t Pushy like other salesperson I spoken before. It was with great decision I invested 2 flats with him.
Thank you Tom, Me and my partner couldn’t be happier with our investment and I hope this review help others feel the same confidence we did
Javier · 10 August 2025
Agent replied · 9 September 2025
Hey Javier
Thanks so much for the great review and highlighting the effort Tom has put in.
We are always here when you need us.
★★★★★ 5/5
GoogleKuddos to FW property investment company🥳.
"I recently had the pleasure of working with Flambard Williams on a property investment, and I couldn't be more impressed with their service. From start to finish, the team was professional, knowledgeable, and incredibly helpful.
As it was my first property investment for which the below dedicated people working in this company has made everything smooth and sober for me to understand how it works as a whole.
I especially want to give a special thanks to Danielle Gibbs. She went above and beyond to guide me through the process, answering all my questions and providing invaluable advice. Her dedication truly made the experience smooth and stress-free. I also want to acknowledge Amol Sahota, Isabella Rodrigues, and Jack Percival for their valuable contributions.
Thanks to Flambard Williams and especially Danielle, I feel confident in my investment and would highly recommend them to anyone looking for property investment opportunities."
I would say in the end please put all your efforts in now for the next 10 years to make your next 40 years better while having an outstanding portfolio of properties (especially through FW& Team) which can lead to a fruitful life for an early retirement from your 9-5.
Happy Investing.
Tanuj · 16 July 2025
Agent replied · 9 September 2025
Hi Tanuj
Thank you so much for this, it really means a lot.
I will let Danielle know your gratitude and of course much appreciated from me and the wider team.
We are here whenever you need us.
★★★★★ 5/5
GoogleSubject: Exceptional Experience with Angelene Pershad at Flambard Williams
We would like to take this opportunity to share our outstanding experience with Angelene Pershad at Flambard Williams. From the very start of our property journey, Angelene demonstrated exceptional professionalism, dedication, and genuine care. Her commitment to her clients is truly remarkable, and she played a pivotal role in helping us purchase our home.
Angelene Pershad’s knowledge of the property market is unmatched. She took the time to understand our needs and ensured that every option she presented was carefully tailored to our preferences. Her strategic approach and attention to detail gave us confidence in every decision we made. It was clear that Angelene genuinely cared about finding the perfect home for us, and her passion for her work was evident at every step.
One of Angelene’s greatest strengths is her communication. Throughout the entire process, Angelene kept us well-informed and promptly addressed all our questions and concerns. Her honesty and transparency were incredibly reassuring, especially during the more complex stages of the purchase. Thanks to Angelene’s proactive approach, we always felt supported and confident.
Navigating the legalities and paperwork of buying a property can be challenging, but Angelene made it remarkably smooth. Her expertise in working with solicitors was invaluable. Angelene acted as a reliable intermediary, ensuring clear communication between all parties and meticulously managing every detail. Her persistence and efficiency helped us overcome potential obstacles, and she never hesitated to go the extra mile.
Even after the purchase, Angelene continued to support us, making sure we were comfortable and satisfied with every aspect of our new home. Her genuine care and dedication made us feel truly valued as clients. It was clear that Angelene takes great pride in helping people achieve their dreams.
Angelene’s professionalism is matched only by her warmth and positive attitude. She made the buying process enjoyable and stress-free. Her approachable and understanding nature created an atmosphere of trust and confidence. Her passion for her work and commitment to excellence were truly inspiring.
We are incredibly grateful for Angelene Pershad’s hard work and dedication. Her unwavering support made all the difference, and we could not have asked for a better experience. If you are looking for someone who is not only knowledgeable and professional but also genuinely cares about her clients, we wholeheartedly recommend Angelene Pershad at Flambard Williams.
Thank you, Angelene, for everything you have done for us. You made our dream of owning a home a reality, and we will always be grateful for your incredible support.
Razien · 14 March 2025
Agent replied · 10 December 2024
Hi Razien
This is a great review and as the MD here I really appreciate you taking the time to write this and importantly singling out Danny. Danny is one of the hardest-working brokers in there so this review goes a long way to cement that.
Thank you once again.
★★★★★ 5/5
GoogleDealt with Fatima who is absolutely outstanding at her job
She has patience (she needs it with me)
She explains everything so clearly, she listens and then advises
She works with you and has your interests in mind
I would 100% Fatima and also Flambard Williams for all your investment properties
Richard · 16 December 2025
Agent replied · 16 April 2026
Thanks Richard
Really kind of you to say and I know that Fatima is really grateful for the review.
We are always here when you need.
★★★★★ 1/5
GoogleIn my opinion, these consultants are very unreliable! Do not trust the figures they provide. In my case, Flambard Williams sold me a property, promising a 10% NET assured rent, but it later turned out that the developer deducts ground rent from this amount. When I drew attention to this problem, Flambard Williams pushed the question from one consultant to another, and did not solve the issue, advising me to contact solicitors. To my knowledge, there are others with the same problem. Moreover, it is already clear that one of the agent's representatives provided inaccurate information about the potential rental price after the 3-year guaranteed rental period, so the return will be drastically lower than 10% NET after the guaranteed rental period ends. Do not get involved with them!
UPDATE AFTER FW REPLY: no, agent is not paying 10% NET, as stated in Flambard Williams reply. Because ground rent is deducted.
Solicitors were recommended by FW, however, when asked to provide comment, they even did not respond to my requests.
I have been in communication with Flambard Williams for a couple of months now, you have not solved the issue.
Kestutis · 15 October 2024
Agent replied · 22 October 2024
Hi Kestutis
Just updating this after your update.
As mentioned to you previously you are getting a 10% NET return but your ground rent is being taken out. It looks like you are currently getting 9.16% but yes you are right the advertised rent was 10%.
I have contacted the management company and have advised you on what to send in the email along with your contract. Unfortunately, we are not the management agent but you are short just over £1 a day so I understand.
In regards to what rent you are going to get in your third year I can't comment on that but thank you for letting us know that it will be 6% NET after your costs.
There is still time so hopefully this can increase further as rents increase and if you can get to 8% NET, I think you still have a great investment.
If you need any more information please contact me on info@flambardwilliams.co.uk
★★★★★ 1/5
GoogleIf it were possible to give less than one star, I would.
My experience with this agent has been extremely disappointing. I was sold a new-build property at a price that now appears to be well above market value, as confirmed by the lender’s valuation coming in significantly below the agreed purchase price. This has left me in a very difficult position and unable to close the transaction as originally planned. I could end up losing my deposit.
When the issue arose, I repeatedly asked the agent to help explore alternatives, including reassigning the contract. Unfortunately, instead of proactive support, I received little more than empty reassurances with no real solutions.
The entire experience has felt focused solely on closing the sale rather than acting in the best interests of the client. I would strongly advise anyone considering working with them to proceed with extreme caution and carry out thorough independent due diligence. Avoid them like a plague!
Prakash · 16 March 2026
Agent replied · 16 April 2026
Dear Prakash,
Thank you for taking the time to share your feedback. We're sorry to hear you've been going through a difficult period personally, and we genuinely hope things improve for you.
We want to take this opportunity to clarify the support we've provided, as we feel it's important that other readers have the full picture. The main reason you have had a downvaluation is the type of lending that is available to you due to your change of circumstances financially, which is of your own doing.
Since your purchase two years ago, our Managing Director has personally dedicated significant time to your case, providing his direct number, maintaining regular contact, and actively working to find solutions on your behalf. He also personally pursued the necessary authorisation from the original seller to facilitate the resale of your apartment, and we're pleased that an offer has recently been received.
Regarding the valuation, we understand this has been a source of frustration. However, the valuations we have seen across the wider development have come in as expected, the outcome in your case appears to be connected to the specific lending route available to you at this time, which is unfortunately outside of our control.
We are proud that we have continued to support you well beyond the scope of the original sale, keeping you informed and advocating on your behalf throughout. That commitment to our clients doesn't end at completion, it's a reflection of how we operate.
We wish you all the very best going forward.
Warm regards,
The Flambard Williams Team
★★★★★ 5/5
GoogleI’ve had a great overall experience so far with Flambard Williams. It’s my first time venturing into investment properties but FW have been there every step of the way. Tom Collins was the first person I interacted with and it’s the reason I went ahead with a purchase. He was great at answering my many many questions. We communicated regularly for a few months before I committed to the right property. He’s extremely patient and exactly the person I need for a first time buy. Would highly recommend!
Mai · 23 August 2024
Agent replied · 22 October 2024
Hi Mai,
Thank you for your fantastic review! We're delighted to hear about your positive experience with Tom and our team at Flambard Williams. It's wonderful to know we could support you through buying first investment property. We're always here to help!
Best,
FW Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Flambard Williams, and I couldn't be more impressed with the level of service and professionalism they provided. From the initial consultation to the final stages of the process, their team demonstrated exceptional expertise and a genuine commitment to my needs.
In particular, I want to highlight the outstanding service of Tom Collins. He is a true professional in every sense of the words. Tom is caring, attentive, understanding, recomforting, and has exceeded my expectations. The level of service is from desired to WOW. Tom made my experience, as a common layman, smooth and stress-free, as it's the 1st time I'm buying a property abroad. His feedback was always insightful and valuable. Tom's ability to listen and making me at ease during the process is very highly commendable.
I would also commend Flambard Williams for having selected Tom in the team and he's a real asset who enhances the value and corporate image of the company.
I would highly recommend anyone seeking for expert advice and exceptional service in the property investment industry to liaise with Tom Collins at Flambard Williams.
Subash · 23 August 2024
Agent replied · 22 October 2024
Hi Subash,
Thank you for sharing your wonderful experience with Flambard Williams. We are delighted to hear that our team, especially Tom Collins, provided you with exceptional service and professionalism.
Tom's dedication and attentiveness are truly commendable, and we are thrilled that he made your first property purchase abroad smooth and stress-free. Your kind words affirm our confidence in his abilities.
We appreciate your recommendation and look forward to helping you with any future property investment needs. Please feel free to reach out to us anytime.
Warm regards,
FW
★★★★★ 5/5
GoogleI chose to work with Flambard Williams is because of how professional and knowledgeable they are. They made me so confident to understand what it is and how to invest without any stress. Mohammed Iqbal has been straight forward and he was that helpful he made me reach my goal. Mohammed Iqbal made me understand the terms and the quality of Flambard Williams. Doing some research myself and it was 100% true. Whatever you do make sure you know your DEVELOPER! Flambard Williams is the right choice for investment. I would Highly recommend to anyone. The communication is 10/10 unlike some others with such quick response on calls and emails you will not need to worry. The teams will be there for you for any help.
Thank you Iqbal and the Team! If it wasn’t for you then I don't know what I would invest.
Many thanks
Ray
Ray · 24 July 2024
Agent replied · 22 October 2024
Hi Ray,
Wow, your review just made our day! We're thrilled to hear about your fantastic experience with Flambard Williams.
It's wonderful to know that Iqbal and our team were able to guide you so effectively through your investment journey. We take pride in making the process as smooth as possible - no stress, just success!
We're so glad you found our communication top-notch. Our team works hard to be responsive and helpful, and it's great to see that effort paying off.
Your confidence in us means the world. We agree - knowing your developer is crucial, and we're honoured you trust Flambard Williams to be the right choice for your investment needs.
Thank you for your kind words and your recommendation. We'll keep striving to provide this level of service to all our clients.
Here's to your investment success, Ray! Don't be a stranger - we're always here if you need anything.
Best wishes,
Flambard Williams Team
P.S. You're right about doing research - and we're delighted we passed your test with flying colours!
★★★★★ 5/5
GoogleI had the pleasure of working with Fatima Baker on my recent property search. Being my first buy to let property, I was nervous. However, Fatimah was incredibly knowledgeable, patient, and went above and beyond to understand my specific needs and preferences. Fatimah always kept me informed throughout the entire process and helped with enquires even after the sale agreement. I would highly recommend Fatimah Baker to anyone looking for a top-notch Property Broker.
Acif · 22 September 2024
Agent replied · 22 October 2024
Thank you so much for your kind words, Acif! We’re delighted to hear about your positive experience with Fatimah. We always strive to make the process as smooth and stress-free as possible. If you ever need assistance in the future, don't hesitate to reach out. All the best with your new property!
Best wishes,
The Flambard Williams Team
★★★★★ 5/5
TrustpilotFirst time renting with Flambard…
First time renting with Flambard Williams and it has been the most easiest, stress free move I’ve ever had! Special shoutout to Jayson Singh the lettings manager who is extremely professional and knowledgeable! Throughout the whole process Jayson made me feel I made the right decision not just with my apartment but also with the letting agency themselves! Other members of staff from FW who I had spoken to again, were extremely helpful and professional! Can’t recommend them enough! Thank you!
Neve · 8 May 2025
★★★★★ 5/5
GoogleAs someone who lives outside of the UK, I was hesitant to invest in the UK. Discovering the extensive video library of Flambard Williams on YouTube, I started to take an interest. I reached out to them and was put in touch with Fatimah Baker. She's been very hands on with her assistance and brilliant with her attention to detail. Always ready to answer questions via email, phone and video, it's made the process much smoother and very educational. I definitely recommend working with Fatimah at Flambard.
Jeff · 22 October 2025
Agent replied · 12 November 2025
Jeff this is really kind of you to say and to take your time and leave the review.
Fatimah is very appreciative of your words as she puts in a lot of work with her clients.
Thanks once again and we are here whenever you need us.
★★★★★ 5/5
GoogleCurrently in the process of purchasing our first Off-Plan - to say Danny and Kelly have been amazing would be an under statement !!!
From our initial conversation, Danny, was able to identify our expectations and suggest a couple of properties that would help us achieve these ... this saved us a massive amount of time by not having to look through a massive portfolio ourselves.... we were then very quickly able to narrow it down to the one we felt we would like to go ahead. Through our initial chat, Danny was also very good at making us feel comfortable .... comfortable enough to ask him loads of questions ... even some which many others may have considered petty or silly !!! Danny was very well informed ... he was able to settle all our initial nerves by answering all our questions and clear any doubts.
After the initial sale, we were introduced to the lovely Kelly .... who has done an awesome job of taking us through each step of the process, liaising with the developers, our broker and our nominated solicitor to ensure things were ticking along. Her regular updates have been good ...settling all nerves ... she also regularly checked in with us too and was very helpful with info and suggestions every time we felt we needed it !!!
Both Danny and Kelly are absolute gems !!! they have helped restore our lost faith after a not so good experience with another company. Both are a true asset, not just to the company but examples to others who work in the industry.
I would most definitely recommend Flambard Williams to anyone looking to have a pleasant and actually fun experience with their property purchase
It also goes without saying ... we will be looking to use their services for our next purchase too !!!!
Kelly and Danny ... Thank you both so much for helping us this time .... you may not be done with us just yet ... i will be back to bug your lives again :-)
Jaanki · 23 October 2023
Agent replied · 22 October 2024
Hi Jaanki
Thank you so much for this. I will let Danny and Kelly know your appreciation.
Anything you need from me just let me know.
★★★★★ 5/5
GoogleI accidentally came across Flamberd Williams on the Internet. understandably, I was hesitant to invest my funds but the team have been very professional, keeping me informed and reassured every step of the way. I like the fact that they make communication really easy and simple, by what's app, standard text, email etc and someone is always available to talk to. They have helped me sourced an investment property in a great location and have just exchanged contracts today! All I had to do was to tell Ben the type of investment property I wanted, fill in the Forms and provide the funds. Experienced mortgage broker and Solicitors have all been recommended by then, making the whole process easier. Thank you Ben, Kelly and Angelene for the great service.
Janet · 23 October 2023
Agent replied · 22 October 2024
Hi Janet
Thanks so much for the great review.
I will pass on your gratitude to the team as we really put a lot of effort to make things as easy as possible for all clients so thank you for noticing.
Anything you need going forward you know where we are.
★★★★★ 5/5
GoogleI'm really happy with my experience with Flambard Williams so far. I have bought an apartment on plan and look forward to a continued smooth experience with FW when it comes to letting.
This was my first time buying a BTL property and first time buying property in the UK. Tom went through everything with me, gave me a lot of his time and didn't push if I didn't feel quite right about a property until we found something that was the right fit for me.
Kelly has been really lovely; frequently checking in to guide me through next steps, make sure I have everything I need and to keep me updated on construction progress.
Very positive experience.
Gemma · 23 October 2023
Agent replied · 22 October 2024
Hi Gemma
Really grateful for the review.
We are always here for you if you need anything.
Thanks again
★★★★★ 1/5
TrustpilotTruth needs to be disclosed!
Chris is good at using his social media power to cover the truth that the properties he sold were all having problems. Canterbury Student Village dropped from £60,000 to £35,000 within 9 months since signed the contract. Nebula was a brand new building but got serious construction issue that cannot be sold at all. It was also £60,000 when signed up 9 months ago. Everything got evidence. Does Trustpilot want to delete again to help this bad company? You want to see all the transactions with bank statements? We are happy to share that to prove this is a verified feedback not faked! Feedback is based on the fact based on the UK law. If you can delete feedback easily, why should we use “Trustpilot”?
HUI · 15 September 2023
Agent replied · 13 June 2024
This review is being investigated as this is not a real review. However, the reviewer mentions that Canterbury Student Village dropped in price to £35,000. So if you do own a property in Canterbury Student Village would you like to sell it for £35,000? If so we have a buyer for that straight away as the income would be 15% per year.Please contact me at info@flambardwilliams.co.uk if you would like to sell for what you say is the perceived value.
★★★★★ 1/5
TrustpilotTerrible experience
It was a terrible experience with this company as their sales George who has left the company but still showed on their company banners lied about the property. We only realised the property got a big issue after we have exchanged the contract and tried to contact FW for resale without any replies. Kelly kept hiding there and saying the director has not back yet over two months. These people are good at hiding the truth after taking the money and the resale process was none as their properties were not good at all. Stay away from them. Don’t trust their words and faked data. They are good at hiding things in the beginning and making chicanery.
John · 10 September 2023
Agent replied · 13 June 2024
This is not a real review.As I director I wish I could take 2 months off but I am lucky to get 2 weeks off.Always happy to reply to clients directly. Can be reached on info@flambardwilliams.co.uk which will come straight through me.
★★★★★ 5/5
TrustpilotReview - Jayson
I was extremely lucky to have Jayson as the person I was in contact with regarding a new move. I only moved to Manchester in May, and I was unaware of the area, living costs and opportunities. Jayson was very helpful and understanding with my process. He was understanding of my needs and my budget and did everything to ensure the move went as smoothly as they can! He stayed in constant communication with me throughout giving me appropriate updates. I couldn’t recommend Jayson anymore.
Charlotte · 7 September 2023
Agent replied · 13 June 2024
Hi CharlotteThanks so much for the great review. I will pass on your gratitude to Jayson.
★★★★★ 5/5
TrustpilotJayson Singh- brilliant communication, professional, and friendly
Jayson made the process of moving into our new flat extremely smooth! He always has brilliant communication and ensures any issues or queries we have are answered and sorted promptly. He has been a brilliant agent, guiding us through every step of our move. He has been trustworthy and reliable and we would absolutely recommend him to anyone!
Bethan · 5 November 2024
Agent replied · 27 December 2024
Thanks Bethan, I will pass on your thanks to Jayson, he will be much appreciative.
★★★★★ 5/5
TrustpilotVery positive experience so far.
I'm really happy with my experience with Flambard Williams so far. I have bought an apartment on plan and look forward to a continued smooth experience with FW when it comes to letting.This was my first time buying a BTL property and first time buying property in the UK. Tom went through everything with me, gave me a lot of his time and didn't push if I didn't feel quite right about a property until we found something that was the right fit for me. Kelly has been really lovely; frequently checking in to guide me through next steps, make sure I have everything I need and to keep me updated on construction progress.Very positive experience.
Gemma · 24 August 2023
Agent replied · 13 June 2024
Hi GemmaGreat review for the team here especially Kelly and Tom.Really appreciate you going out of your way to write this and should you need anything we are always here to help out.
★★★★★ 5/5
GoogleI wanted to take a moment to share my
recent experience with Flambard
Williams.l worked with Tom
Collins from their team and I must say,
the process was absolutely seamless,
Tom provided professional support every
step of the way and made the while
experience stress-free.
highly recommend Flambard Wiliams
for anyone looking for a Property
Company that truly values their clients
and provide top-notch services.
Odeseye · 25 May 2024
Agent replied · 22 October 2024
Hi Odeseye,
Ah, what wonderful and kind words. We are thrilled to hear that your experience with Flambard Williams was seamless.
We shall pass your kind words on to Tom.
We are here to take the stress out of the process and provide a fully hands-off investment for our clients, so we are glad to hear that we delivered on our promise.
★★★★★ 5/5
GoogleMy experience working with Iqbal has been pleaseant. He has been approachable but friendly & proactively presented me with opportunities and has consistently been articulate and clear in addressing all my questions and concerns. For these reasons, I would recommend him for anyone who wishes to start investing into proper but are hesitant.
Inderpal · 3 December 2024
Agent replied · 10 December 2024
Hi Inderpal
Great review and thank you for pointing out the effort put in by Iqbal.
All the brokers are extremely hard working and they really appreciate it when it is noticed.
Thank you once again.
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