Trusted Agent profile · London
★★★★★
370 reviews across 3 platforms
30, Churchill Place, London, E14 5RE
Flambard Williams Limited's office in London, at 30, is rated 4.5 out of 5 across 370 reviews on three platforms, including 183 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Flambard Williams Limited, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI bought an apartment in Manchester through FW. Jack Provided a Great service, always available to answer my questions and still following up with me till now. This encouged me to sign the management contract of my apartment with FW. Good jobs guys Abdallah
Thank you for the fantastic review Abdallah. It means a lot to us that you had such a great service and that we were able to always answer any questions or concerns you may of had.
5/5
TrustpilotSecuring My Apartment with Flambard Williams was a Smooth and Stress-Free Experience
I had such a great experience with Flambard Williams while securing my apartment. From start to finish, everything was handled so smoothly, and I couldn’t be happier with the service.
5/5
GoogleExcellent service before and after sale. Guided us through each and every step of the process and everyone was highly responsive to our queries.
Thanks Antonis, we are here whenever you need.
5/5
TrustpilotGood agent
We rent a flat before come to uk, and thanks for flambard Williams especially Mr Jason for help us. He answered us every time we need.
I want to extend our thanks for this great review and especially for reaching out to Jayson.I will pass on your thanks.
5/5
TrustpilotA newly built
A newly built, clean building with excellent management by Brother Jason, who is always responsive to any incident or problem that arises and will help you as soon as possible.
1/5
GoogleCouldnt be worse.. lots of promises and lies!
Hi Femto This looks like a fake review. Could you publicly respond and let me know what service of ours you used and when and I can look into it as we don't have your name on our system. Thanks
5/5
GoogleGreat customer service by Kelly. Excellent follow up. Ricky and Chris are quite patient and understanding. Passionate with positive attitude and always ready to win a client. Keep it up and sure same speed will be brought to completion in development.
Thank you for such a fantastic review Mike! We all really enjoyed working with you and look forward to doing so again in the future.
5/5
TrustpilotA very impressive company
I can't really praise the service I've received highly enough. Personal, professional and very efficient. Charleigh has been with me the whole way and I can't thank her enough. I would recommend this company to anyone!
5/5
TrustpilotCharleigh Cooper
My experience with Flambard Williams has been the easiest property purchase to date. Charleigh Cooper listened to my needs and helped me with the whole process. They liased with my solicitor to ensure everything went smoothly. I have visited my apartment since and am happy with the furnishing and decoration.
Dear Georgina,Thank you very much for your kind words, they have been passed on to Charleigh.Please do not hesitate to contact us if you need any help at all.Kind Regards,Flambard Williams
5/5
GoogleOutstanding service from both Angelene and Jayson to help us find our dream property to rent and made everything so smooth and easy! Especially after bad experiences before, we couldn't have been more pleased with FW, thank you.
Thank you so much for the excellent review Katherine and we are delighted you had such a great experience with us. We hope to work with you again soon.
5/5
TrustpilotPurchase of X1 Plaza Apartment
I dealt with Charleigh Cooper and she provided a very friendly and professional customer service. She was extremely helpful in securing an apartment. I would have no hesitation in recommending her to friends.
5/5
GoogleVery pleased with the whole process of letting our flat,everything went smoothly. Our contact was Angelene Pershad, who did a terrific job and went the extra mile to make sure everything was done in a timely manner.
We are thrilled that everything went so smoothly for you Zaigham. Thank you so much for the excellent review, we very much enjoy working with you.
5/5
TrustpilotBased on my experience to date I would …
Based on my experience to date I would definitely recommend this company to anyone. From day one they've always been prompt, courteous and gone out of their way to resolve the queries I've had. I trust them and wouldn't hesitate in doing further business should the occasion arise.
Hi David,Thank you for your wonderful 5 stars and your recommendation.So glad we could be of service and congratulations on your purchase of Devon House!Kind regards,Flambard Williams
5/5
TrustpilotGrate customer service,and I would love…
Grate customer service,and I would love to thank from my bottle of my heart to Jason for his quick response and helping.
5/5
TrustpilotExcellent
My experience with Martyn was very good. He made things easy. He is very prompt, efficient and trustworthy and that is very important for me. He goes extra mile for his clients.
1/5
TrustpilotCheck The Facts When Dealing With This Company
Flambard Williams Ltd acts as an agent for developers, and a sub-agent for primary agents in the buy-to-let property sector. My first contact with Flambard Williams was in June of this year when I was asked to pay £10,000 to reserve two apartments in a new development which is currently under construction in Manchester. I was told me that the two units "would definitely be coming on the market" and that payment of the aforementioned sum would secure them. I declined the offer and, in the event, neither of these two units came on to the market. In July, I was persuaded me to purchase an apartment 'off-plan' in the second phase of the same development. I was presented with a set of facts which made the purchase a very attractive proposition, eg, the date when planning permission would be granted (September 2015), and a completion date for the project as a whole (Q2 2017). On the basis of this information, I paid a deposit of £5,000.00 to Flambard Williams to reserve the apartment. I have since discovered that all of the 'selling points' were bogus and that much of the information I was furnished with was false. Thankfully, the developer agreed to refund my reservation fee. In August, I agreed to buy another off-plan apartment in a different development, and I paid Flambard Williams a deposit of £3,000.00. I did so on the basis that the development would be complete in January 2016, and I could then rent it out to a prospective tenant from the beginning of next year. When I spoke directly to the developer on 18 September, it became apparent that I had been seriously misled, particularly about the completion date which, in reality, will not be before July 2016. I had also been given information by Flambard Williams concerning the development of the surrounding land, but I subsequently discovered that much of this information was misleading. My initial deposit of £3,000.00 has been refunded by the developer, but I have also spent more than £600.00 on legal fees, and Flambard Williams refuse to reimburse me in regard to these fees. I have wasted money on legal fees and suffered a great deal of distress on account of my dealings with Flambard Williams. If you want to buy property via this company, my advice is to check all of the information you are given by them with the relevant developer(s).
5/5
TrustpilotThanks to Jack and Ricky for very…
Thanks to Jack and Ricky for very detailed information on video calls about opportunities. We’ve now secured a property hopefully with great prospects.
5/5
TrustpilotWas good to speak to a company who…
Was good to speak to a company who understood my needs and helped me from start to finish, Tosan and the team were especially helpful. Would recommend!
5/5
TrustpilotNo long stories, best agency to rent from...
No long stories.... If you are ever in need of an apartment where peace of mind is assured, just choose Flambard Williams. The icing on top is having Jayson Singh as your agent!
5/5
TrustpilotWonderful experience start to finish
Just purchased and exchanged on a property in Manchester. The team at Flambard Williams not only calmly explained and educated me on the buy to let market and the areas where to invest, but their knowledge of Brexit and potential advantages and disadvantages was very insightful. The after sales side of things was also an asset and I was walked through the full process. Will definitely be using them again and recommending them.Thanks to all
1/5
TrustpilotSleeping with homeless
I rented a flat from Jayson, with firm and clear promises that it is a safe building and there was nothing to worry.
1/5
TrustpilotMisleading two-faced
With staff that are two faced and misleading. This clown of a company can't be trusted. Dodgy
5/5
TrustpilotWould give 6 stars if I could!!
Would give 6 stars if I could!!Shannice helped me through the whole purchase purchase and was very informative on several developments I was considering. They also have a great after sales team including Kelly who made it really easy for me, considering my working hours and kids schedule. Thanks again and cant wait to get my next BTL :)
5/5
TrustpilotGreat Customer Service
My daughter Iona has recently been buying a Flat through this company. Charleigh the agent that has taken us through every stage of our buying process has given 110% of her time. We can always get in touch with her day or night if we have any questions ,as we are new to buying off plan. We would highly recommend using Flambard Williams but especially asking for Charleigh who we would use again . Carole
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Flambard Williams Limited's London office has 370 reviews across three platforms: 183 on Google, 6 on Facebook, 181 on Trustpilot.
Flambard Williams Limited London is rated 4.5 out of 5 across all 370 reviews, and 4.7 out of 5 on Google from 183 reviews.
Yes. In The Trusted Agent 2026 awards: Flambard Williams Limited, London won Trusted Agent.
Flambard Williams Limited London, 30, Churchill Place, London, E14 5RE.
