Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were really impressed with the service Felicity J Lord provided to us with marketing and showing our flat. Charlie gave us a lot of helpful tips and good advice on how to best go about this process. We felt supported all the way and were particularly impressed with Charlie's responsiveness, market knowledge and enthusiasm. Can't fault this estate agent for customer service, would recommend!PositiveProfessionalism
VA · 12 November 2021
Agent replied · 11 November 2024
Dear Tom and Veronica, Thank you so much for such a great review. Kind regards, Laarni Felicity J Lord, Stoke Newington (Sales)
★★★★★ 5/5
GoogleOrphee was incredibly helpful, knowledgable about the local area and property. Was great to deal with her and hope to view more places soon.
Alex · 9 March 2020
Agent replied
We are very happy to have provided you with such a positive experience Alex, and thank you again for the great review for our sales colleagues.
★★★★★ 5/5
GoogleAdam has been super helpful in our search for a new home
Phil · 16 July 2022
Agent replied
Dear Phil, Thank you very much for your review. We are so pleased to hear that you had a great experience working with Adam. Kind Regards, Annabel (Lettings) Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleLaarni and Yuge at Felicity Lord were fabulous helping us sell our house recently. It was a long process but they worked with us all the way to completion. Thanks everso.
Rob · 12 August 2024
Agent replied · 26 August 2024
Dear Rob, Thank you for your brilliant review. We wish you all the best. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleHey everyone
Fully recommendation to these people. They helped us so nicely and quickly to get a house with full of our preferences. Especially the two Mr. Lakhan and Ms Vivien and their manager Ms Lily as well who worked till late for us to get the keys. Really appreciate.
Thanks
Shivani · 30 May 2023
Agent replied · 26 August 2023
Dear Shivani, Thank you so much for taking the time to leave a lovely review, it's so nice to hear your kind comments. If you or your friends/family ever have any properties needs, please reach out we'd be happy to help. Kind regards Lakhan (Lettings) Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleLong drawn out process as to be expected, but Laarni and Neelay kept on top of it all, so thanks a lot, great job...
Wayne · 18 November 2019
Agent replied
Dear Wayne, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleGreat service, really good communication thanks Orphee for taking the time to answer our questions, as first-time buyers it was super helpful :)
Christopher · 9 March 2020
Agent replied
We are very happy to have provided you with such a positive experience Christopher and please be assured that I will pass on your comments to Orphee and our sales colleagues at Stoke Newington.
★★★★★ 5/5
GoogleWe were really impressed with the service Felicity J Lord provided to us with marketing and showing our flat. Charlie gave us a lot of helpful tips and good advice on how to best go about this process. We felt supported all the way and were particularly impressed with Charlie's responsiveness, market knowledge and enthusiasm. Can't fault this estate agent for customer service, would recommend!PositiveProfessionalism
Tom · 27 August 2021
Agent replied
Dear Tom and Veronica, Thank you so much for such a great review. Kind regards, Laarni Felicity J Lord, Stoke Newington (Sales)
★★★★★ 5/5
GoogleI had the opportunity to visit several properties with Nikolett Illes and she listened, gave very good advice and supported me very well in my research. Thanks again!!
Constance · 26 August 2024
Agent replied · 26 August 2024
Chere Constance, Je vous remercie pour aimable critique. Thank you so much for your kind words and for taking the time to write a review for Nikolett.
Kind regards, Mariella Petralia
Lettings Partner, Felicity J Lord
★★★★★ 5/5
GoogleI have had such a good experience with Nikolett at Felicity J. Lord estate agents, shes super helpful, quick to respond and also very nice!
Maddie · 25 September 2024
Agent replied · 25 October 2024
Good Morning Maddie, Thank you so much for your kind feedback and for taking the time to write a review for Nikolett. Much appreciated. Kind regards, Mariella Petralia - Branch Partner, Felicity J Lord - Lettings
★★★★★ 5/5
GoogleCharlie @FJL has been absolutely superb from start to finish. Honest and easy to deal with, he explained all the processes to me, was very patient as I was looking for my next place and made everything painless. Hes also a great guy.
Additionally Simone, the sales progressor pushed the deal over the line wonderfully. Very recommended.PositiveProfessionalism
Paul · 20 June 2022
Agent replied · 19 June 2024
Dear Paul, Thank you for your lovely review. We are so glad you enjoyed working with us. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleMy first viewing with FJL and it was a smooth and pleasant one. Yuge who was the agent that handled my viewing is responsible and on point with setting up viewing time, showing up early and following up promptly. Very professional estate agent with answers to my questions.
Rachel · 30 April 2023
Agent replied · 29 July 2023
Dear Rachel, Thank you for your brilliant review, we are delighted you found Yuge knowledgeable and a pleasure to work with. Kind regards Laarni (Sales) Felicity J Lord, Stoke Newington
★★★★★ 4/5
GoogleCharlie Saville was very friendly and professional and
although we didn't buy through FJL eventually it was a pleasure to deal with him.
Richard · 30 July 2018
Agent replied
Dear Mr Jenkins, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. If you have any further questions, please give us a call. We're always happy to help!
★★★★★ 5/5
GoogleLaarni and the team were brilliant. They sold my flat very quickly and achieved the price I wanted. Thanks guys!!
Stella · 8 February 2020
Agent replied
Thank you for the 5* review Stella, it will mean a great deal to Laarni and the entire sales team at Stokey.
★★★★★ 5/5
GoogleYuge was very informative and friendly - very professional
Jack · 17 May 2022
Agent replied
Dear Jack, thank you for your lovely review. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleWould definitely recommend Felicity J Lord after the great service from Ilya and the team. Very helpful, efficient and professional team.
Ann-Marie · 1 August 2019
Agent replied
Thank you for providing such positive feedback Annie. It will mean a great deal to Ilya and the team at Stokey. Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.
★★★★★ 5/5
GoogleWe have been working with FJL in Stoke Newington for a while on the sale of our flat, and we've been really thrilled with the service we've been getting. Charlie and Neelay have proved to be a great team, with Charlie working particularly really hard on our behalf. He's a great communicator and clearly takes pride in doing his best. If only all estate agents could be so reliable!
Harriet · 29 July 2019
Agent replied
Dear Mrs Bindloss, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If you have any further questions, please give us a call. We're always happy to help! Kindest regards, Felicity J Lord, Stoke Newington
★★★★★ 5/5
GoogleIlya has been very kind and helpful. He adapted for very specific need we had and give us broad options.
Teo · 18 November 2019
Agent replied
Dear Teo, Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for your star rating! Regards Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleI found Jakob to very knowledgeable about the area and current market. He also came well prepared with various profiles of other properties in the area when justifying his valuation of my property. As someone new to the market, the additional advice he offered which was much appreciated.
Ismail · 31 March 2023
Agent replied · 26 August 2023
Dear Ismail, Thank you for your great review. We are delighted that you found Jakob, to be knowledgeable about the area and market. Kindest regards Laarni (Sales) Felicity J Lord, Stoke Newington
★★★★★ 5/5
GoogleI trust Yuge as he listens attentively to my home buying requirements and rapidly shows me properties that are of interest to my particular needs.
He is timely, professional and highly communicative and honest. Thanks for your help to date. I think we will get there soon with my dream home! :)
Yasmin · 13 November 2022
Agent replied
Dear Yasmin, Thank you for such lovely feedback. We are pleased that Yuge understood your needs and we hope we can find your dream home soon. Kind regards Laarni (Sales) Stoke Newington Felicity J Lord
★★★★★ 5/5
GoogleI recently had my property valued by Jakob and I was impressed by his market insights. His assessment of my flat's price was spot on, and he provided honest and informative advice. I highly recommend his services for anyone looking for accurate property valuation.
Adina · 30 May 2023
Agent replied · 26 August 2023
Dear Adina, Thank you for your wonderful review. I am pleased you felt reassured by Jakob's assessment of your property. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleOrphee has been really helpful in my search for a flat in Stoke Newington, would highly recommend!
Duncan · 8 February 2020
Agent replied
Hi Duncan , we are very happy to have provided you with such a positive experience! We hope to see you soon!
★★★★★ 5/5
GoogleDespite being pushed for time .Jakob at F J. Lord made time to get me into the property I wanted to view ,and then made time for me to speak to me or arrange for a member of his team to help me make my purchase …. Great help though a nerve wracking process!
Phil · 17 May 2022
Agent replied
Dear Phil, Thank you for such a wonderful review. We are pleased we could be of help. Kindest regards, Laarni (Sales) Felicity J Lord, Stoke Newington
★★★★★ 5/5
GoogleRobert was brilliant. Available (without being pushy!), friendly and mostly really trying to fight for my best interests.
Indiana · 3 June 2019
Agent replied
Thank you for taking the time to provide such positive feedback Indiana. It will make Rob, and the team at Stokeys day! Needless to say, if you know of anyone looking to let or rent a property, we would love to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
