Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a first time buyer we were very pleased dealing with Felicity J Lord and especially with Orphee as our point of contact. She was extremely helpful at each step of the process and very accommodating in arranging follow up visits for us. She kept us well informed and responded quickly to any questions asked and acted as a useful conduit between solicitors. We would definitely recommend if you are buying a property in Stoke Newington.
Daniel · 14 June 2021
Agent replied
Dear Daniel, Thank you for your kind words. Kindest regards Laarni (Sales) Stoke Newington Felicity J Lord
★★★★★ 5/5
GoogleI had a viewing with Nikolett and she was super helpful, caring and very knowledgeable. Thank you
Nuvola · 20 June 2025
Agent replied · 20 March 2026
Good Afternoon Nuvola, Thank you for taking the time to write a review. We are delighted that you enjoyed working with Nikolett. Kind regards, Mariella Petralia - Lettings Partner - Felicity J Lord
★★★★★ 5/5
GoogleNeelay was a great salesman. He guided me through the process like the softest miconeum through the internal workings of a goose. No really. I'm even having him over for coffee 2 years later.
Ramon · 29 July 2019
Agent replied
Dear Ramon
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your property.
You really made our day today. And Neelay is looking forward to having coffee with you.
★★★★★ 5/5
GoogleWe recently sold our flat with Felicity J Lord with Laarni and Charlie who were outstanding. From the beginning of the process in valuation to the end in a completion (in lockdown!) they were clear about every step of the way, they were excellent at communicating with us about the entire process, and most of all they were really kind and understanding. I wish them the best, really I cannot thank them enough for all their effort and care throughout.
Melissa · 24 April 2020
Agent replied
Thank you so much Melissa for taking the time to leave such positive feedback following your experience in dealing with my residential sales colleagues in Stoke Newington. I will be sure to pass your comments on as they will mean a great deal to Laarni and her team. Stay safe and enjoy your new home.
★★★★★ 5/5
GoogleWe only have super positive things to say about our experience of working with Laarnie and Charlie and at Felicity J. Lord in Stoke Newington. We instinctively opted to work with the company after Charlie first visited our flat to determine sale parameters. He was clear, positive and very responsive to all our questions and from that day on we have continued to be impressed by the team’s consummate professionalism, clarity in communication, level headedness and kindness. Laarni’s amazing diplomacy at the last hurdle got us over the line in good time. Such care and attention! We can’t thank them enough. Chris
Chris · 24 April 2020
Agent replied
Thank you so much Chris for taking the time to leave such positive feedback on your experience in dealing with my residential sales colleagues in Stoke Newington. I will be sure to pass your comments on as they will mean a great deal to Laarni and her team.
★★★★★ 5/5
GoogleLaarni was absolutely brilliant driving my sale - communicating and responding to all enquires quickly. Professional, helpful and got the job done with no stress. I would recommend the company highly. Mel
Mel · 9 March 2020
Agent replied
Dear Mel, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Stoke Newington estate agents
★★★★★ 5/5
GoogleWe are currently looking for a house in the area and Charlie Saville at FJL happened to show us our first property. From the start he was super friendly and patient and kept us updated during the process, even when we hounding him for viewings or feedback on offers. I also saw that he was a very fair and honest agent which took me by surprise given the bad rep that some estate agents get. We’ve now had several viewings through Charlie and hope we won’t have to deal with another agency in finding our new home as FJL have been great. If you are looking for a place in Stokey, make sure you ask for him.
Paul · 9 March 2020
Agent replied
Dear Paul, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Stoke Newington estate agents
★★★★★ 5/5
GoogleCharlie was most helpful from the first meeting to the point of exchange. Always cheerful, responsive and engaging. When he wasn't available he arranged for equally competent colleagues to assist us.PositiveResponsiveness
Gill · 20 June 2020
Agent replied · 19 June 2024
Gill, thank you for your kind words , it will mean a great deal to our residential colleagues at Stoke Newington. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to buy, sell, let or rent a property, please do pass on our details, as we would love to help.
★★★★★ 5/5
GoogleGreat customer service - Jacob was very friendly and helpful with my property search!
Svetlana · 27 February 2023
Agent replied
Hi Svetlana, Thank you for your kind words, we are so please you enjoyed searching for a property with Jakob. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleWe recently purchased our new property with the help of Charlie and team. They could not have been more helpful and really appreciate everything they did for us. I couldn’t recommend more!
Mike · 29 November 2019
Agent replied
Dear Mr Trotman, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Stoke Newington estate agents
★★★★★ 5/5
GoogleAmazing service and communication! Really appreciated the early notification on new to market properties from Stephen and the follow up from him too. Definitely one of the better agents I’ve used in this process!
Laura · 21 October 2024
Agent replied · 25 October 2024
Dear Laura, Thank you for your wonderful review. I am delighted you enjoyed working with Stephen. Kind regards Laarni (Sales) Felicity J Lord, Stoke Newington
★★★★★ 5/5
GoogleLaarni has been very helpful and gave very good advice
Nicola · 30 May 2023
Agent replied · 26 August 2023
Dear Nicola, thank you for your review. I am glad you found my advice useful. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleJakob is great! Showed me around a few properties recently :)
Ersan · 30 April 2023
Agent replied · 29 July 2023
Dear Ersan, Thank you for your positive review. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleHighly recommended. Orphee-Lorraine is attentive, concise and professional. I have enjoyed our open dialogue, mainly initiated by Orphee-Lorraine and have felt extremely supported. Thank you Thank you
Edith · 19 March 2021
Agent replied
Dear Edith, Thank you for your kind words. Kindest regards Laarni, Stoke Newington Felicity J Lord (sales)
★★★★★ 5/5
GoogleWe couldn't be happier with our Felicity J Lord experience, and especially the wonderful Ebony and Charlie. We first met with Neelay who advised us of what they believed was the best selling strategy. After that Ebony and Charlie created a huge interest in our flat followed by many viewings (always being very understanding of working round us and our young family) and within a week and a half we had 4 offers. We have now accepted an offer that is over what we were hoping especially in this market. It has been such a wonderful experience and Ebony and Charlie have gone above and beyond what we would have expected of them. We couldn't recommend Felicity J Lord more.
Abi · 29 July 2019
Agent replied
Dear Mrs Wright, Thank you for leaving such great and detailed feedback about your experience with Felicity J Lord Stoke Newington estate agents. Thank you, and have a fantastic day! Regards, Felicity J Lord
★★★★★ 5/5
GoogleI can't recommend the FJL lettings team enough. Both Chris and Robert are second to none; fantastic attributes to FJL. They listened to our preferences as landlords, guided us very clearly through the process, and found us tenants within a week of putting the property online/within a day of our open house. They were professional, friendly and transparent throughout and genuinely committed to finding us the right people. The other estate agents in Stoke Newington really don't compare in terms of level of service and transparency. I met with most of them in the first instance and very quickly discovered this and decided to exclusively use FJL. They made the process entirely stress free and easy. Many thanks!
Ruth · 29 July 2019
Agent replied
Thank you for providing such positive feedback Ruth. It will mean a great deal to Chris and the whole team at Stokey. Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.
★★★★★ 5/5
GoogleI had a fantastic experience with Felicity J Lord when interacting with Robert Howarth. Robert understood quickly what I was looking for, and he was able to identify great properties that met my needs. Robert approached the viewing process in a very pragmatic and sincere way, outlining positive as well as limitations of properties. He then went into paternity leave, and unfortunately I did not get the same type of service once he left. I tried getting in touch a few times, and it was difficult to know who I should be dealing with, and when asking for other options, I was not really getting any response. As soon as Robert came back from paternity leave, he was able to quickly find new properties and arrange new viewings. However, by that time, I needed to secure a place as soon as possible, and I was not able to follow up on the leads provided by him.
Alexandre · 29 July 2019
Agent replied
Thank you so much Alexandre for taking the time to leave such glowing feedback regarding your experience with our Stoke Newington team. It will mean an huge amount to Robert et al. Needless to say, should you know of anyone looking to rent or let a property currently or in the future, please do pass on our details as we would love to help.
★★★★★ 5/5
GoogleJakob was helpful, communicative, and went out of his way to organize viewings on a tight schedule. Highly recommend. Thanks again!
Julia · 13 March 2022
Agent replied
Dear Julia, Thank you for your recommendation. Kind regards Laarni from Felicity J Lord, Stoke Newington (sales)
★★★★★ 5/5
GoogleWe had Vivien from FJL and she was super accommodating and professional. She was very quick to respond to our questions, had clear guidance for us through the application process, and was efficient in her communication with the Landlord. We'd definitely use FJL again for our next move!
Shreyas · 21 January 2024
Agent replied · 21 March 2024
Dear Shreyas,
Thank you ever so much for your kind words and for your wonderful review. We're happy to hear that you found working with Vivien so positive.
Kind regards Amanda (Lettings) Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleI can't recommend Neelay, Charlie and Orphee enough for their services at Felicity J. Lord. They were understanding, patient, transparent with communication and a dream to work with. 100% recommend!
Amber · 9 March 2020
Agent replied
We are very happy to have provided you with such a positive experience Amber and please be assured that I will pass on your comments to our sales colleagues at Stoke Newington. It will mean a great deal to Laarni and the team.
★★★★★ 4/5
GoogleGood service from Felicity J Lord Stoke Newington. Orphee kept in regular contact throughout the process and was helpful to us as first time buyers.
Phena · 22 June 2021
Agent replied
Thank you. Kindest regards Laarni (sales) Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleGreat service by Ellesse Mosunu-Kitenge, professional and tenant-supportive.
Maxime · 28 August 2025
Agent replied · 27 September 2025
Good Afternoon Maxime, Thank you for taking the time to write such a lovely review. We are delighted that you enjoyed working with Ellesse. Kind regards, Mariella Petralia
★★★★★ 5/5
GoogleLaarni was a fab agent - very responsive and effective.
Arron · 30 April 2023
Agent replied · 26 August 2023
Thank you Arron! I am delighted you enjoyed working with me. Kind regards, Laarni (Sales) Felicity J Lord, Stoke Newington
★★★★★ 5/5
GoogleEbony was responsive and helpful right from the outset. Always happy to answer any questions we had, and we felt in safe hands through the whole process. Would definitely recommend. A++
Michael · 31 August 2019
Agent replied
Good morning Mr Green, Many thanks for leaving such positive feed back in regards to your experience in dealing with residential sales team at Stoke Newington. I will ensure that they are passed on to them as will mean a great deal to Ebony and the team.
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