Trusted Agent profile · London
★★★★★
611 reviews across 1 platform
69 Church Street, London, N16 0AR
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 69 Church Street, is rated 4.8 out of 5 across 611 reviews on 1 platform, including 611 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThe service from both Orphee and Charlie was flawless from start to finish. Both were extremely responsive and accommodating to every request - as a first time buyer I really couldn’t have asked for any more.PositiveResponsiveness, Professionalism
Dear Patrick, Thank you so much for your lovely review. We're glad you enjoyed working with us. Kindest regards, Laarni from Felicity J Lord (Sales) Stoke Newington
5/5
GoogleI have been working with Felicity J Lord for my property search over the last few months and I find their approach and services very professional and helpful. I would highly recommend Charlie who makes the process easy with his positive and customer focused attitude!
Dear Mrs Gurtuna, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. We are always more than happy to assist you if anything else comes up. Take care! Regards, Felicity J Lord
5/5
GoogleYuge has been great - Just three weeks between valuation and acceptance of an offer.
Dear Steve, We are so pleased to read that you enjoyed working with Yuge. Thank you for your lovely review. Kind regards Amanda (Lettings) Felicity J Lord Stoke Newington
5/5
GoogleI worked with Charlie who was a pleasure to work with. He was timely and efficient with what he delivered and despite not finding the right property through FJL, he went above and beyond my expectations to help me through the process. Thanks Charlie!
Dear Mr Williamson, Thank you for leaving such great and detailed feedback about your experience with Felicity J Lord Stoke Newington estate agents. We hope to be of service to you again in the future. Best wishes, Felicity J Lord Stoke Newington
5/5
GoogleThis branch gave us a very good service. Laarni or Neelay were always available to answer queries, and if a call-back was promised it always arrived. They were fully brief on the progress being made by our solicitors and the buyers. Well done everybody.
Dear Mr Padfield, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards Felicity J Lord Stoke Newington
5/5
GoogleI had an amazing experience viewing properties with the Felicity J Lord team at Stoke Newington! Our agent was Nikolett, she was quick with all the replies, very helpful, kind and made the whole process quite smooth and easy and was very knowledgeable about the area and the properties too!
Dear Harsh, Thank you so much for your kind words and for taking the time to write a review for Nikolett. Much appreciated. Kind regards, Mariella Petralia - Lettings Partner, Felicity J Lord
5/5
GoogleHighly recommended. Charlie was attentive, professional and was on hand to answer all our questions throughout the process. Bridging communication between the sellers and us seemed seamless and Charlie added a personal touch which made us feel comfortable throughout.
Dear Harry, We are so pleased you enjoyed your experience with Charlie and us. Thank you for your review. Kind regards, Laarni from Felicity J Lord Stoke Newington (Sales)
5/5
GoogleI want to express my immense gratitude to Vivien for her outstanding service in helping me find the perfect flat. Her expertise, responsiveness, and negotiation skills made the entire process smooth and enjoyable. Vivien listened to my needs and secured a fantastic deal, demonstrating a level of professionalism that sets her apart. I sincerely recommend her to anyone in search of a new home.
Dear Simon, We really appreciate you taking the time to leave a review. This means a lot to Vivien and us as a team. We are looking forward to working with you. Kind regards Alvin (Lettings) Felicity J Lord Stoke Newington
5/5
GoogleVivien has been very quick to respond and has helped us a lot in securing our flat
Dear Daniel, Thank you for taking the time to leave such a positive review. We really appreciate it. Kind regards Alvin (Lettings) Felicity J Lord Stoke Newington
5/5
GoogleReally good team. Laarni has been super helpful throughout my sale. Would highly recommend FJL Stoke Newington
Dear Dominic, thank you for your kind words. We are pleased we could help. Kind regards, Laarni (Sales) Felicity J Lord, Stoke Newington
5/5
GoogleYuge was extremely helpful, kept sending new listings all the time and was very nice throughout the process.
Dear Eran, Thank you for your great review. We are pleased you found Yuge helpful. Kind regards Laarni (Sales) Felicity J Lord, Stoke Newington
4/5
GoogleWe chose to work with FJL because they seemed more human, more down to earth and just more friendly than other estate agents we spoke to. Charlie Saville was incredibly patient, helpful, professional and got us a sale.
Hi Olly, Thank you for your kind words. We are so pleased you had a pleasant experience with us. Kindest regards, Felicity J Lord Stokey
5/5
GoogleLaarni, Charlie and the team have provided a 1st class service over the years from letting our property to its sale. Nothing was ever difficult for the team and we were always kept up to date. An outstanding service overall.
Thank you for your kind words , they will mean a great deal to Laarni and the entire residential sales team at Stoke Newington.
5/5
GoogleMy experience with Felicity J. Lord has been smooth from the very start. The communication with Adam Ong has been very easy and organised, I highly recommend.
Dear Sophie, Thank you for leaving a review. We are so pleased that you had a good experience working with us. Kind Regards, Annabel (Lettings) Felicity J Lord Stoke Newington
5/5
GoogleLaarni and her team did a brilliant job, keeping me updated regularly as the sale progressed and answering any questions as they arose. Also, sensible when agreeing a sale price where others would try to inflate to win business. Would recommend.
Dear Mr Furlong, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Stoke Newington estate agents
5/5
GoogleNikolett was very helpful and efficient, arranging viewings for us at short notice!
5/5
GoogleA trustworthy and friendly estate agent, which is not always the easiest to find! Yuge was brilliant, really helpful and made the whole process enjoyable. Thank you!
Dear Nick, Thank you for such a lovely review. Kindest regards Laarni (Sales) Felicity J Lord Stoke Newington
5/5
GoogleThe process of working with Jacob was great. He showed me good quality flats and was always responsive and helpful to meet my needs. I def recommend this company for Stoke Newington area
Thank you for your kind words. We are so pleased you have enjoyed working with Jacob. Kind regards Laarni Stoke Newington Felicity J Lord (Sales)
5/5
GoogleYuge is great! Super friendly, helpful and informative. He answered all of my queries and communicated efficiently. Really likeable agent. :)
Hi Anna, Thank you for your kind words, we are so please you enjoyed searching for a property with Yuge. Kind regards Laarni (Sales) Felicity J Lord Stoke Newington
5/5
GoogleMuhammad has been a pleasure to deal with, an absolute professional and gem of a person. In a world of London estate agents that often feels dry and impersonal Muhammad and the team at Felicity J Lord have really outshone.
Dear Ms Bacon, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thank you again for your star rating! Regards Felicity J Lord Stoke Newington
5/5
GoogleLaarni did a great job selling our flat in Manor House. We had offers after about a week on the market, and eventually sold for exactly the price she said we would! Also very helpful in keeping things moving right up until exhcange.
Dear Chris, Thank you for your lovely and kind review. We are delighted to have helped you move. Kind regards Laarni (Sales) Felicity J Lord, Stoke Newington
5/5
GoogleCharlie Saville was a great estate agent to work with. He was super efficient, helpful, and professional, and made the process as smooth as possible.PositiveResponsiveness, Quality, Professionalism
Thank so much for your kind words Rosalind. Kindest regards, Laarni (Sales) Felicity J Lord Stoke Newington
5/5
GoogleHad a great experience with Felicity J Lord - high quality properties and good agents. Jakob was really fantastic, very knowledgeable and quick responses/ efficient setting up viewings etc.
Dear Lucy, Thank you for such lovely feedback. We are delighted you enjoyed your experience with Jakob. Kind regards, Laarni (Sales) Stoke Newington
5/5
GoogleI had a really great experience with Felicity J Lord - Shannon was especially helpful at every point of the purchase, easy to get hold of and very proactive!
Dear M. Lock, Thank you for your review and kind words. We are glad you enjoyed working with Shannon. Kindest regards Laarni (Sales) Felicity J Lord Stoke Newington
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Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
