Trusted Agent profile · London
★★★★★
861 reviews across 2 platforms
313 Upper Street, London, N1 2XQ
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 313 Upper Street, is rated 4.7 out of 5 across 861 reviews on two platforms, including 860 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMaria’s knowledge and excellent communication put me at ease during what should have been a really stressful time! Thank you Maria!!!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleVery pleased with the service! Many thanks to Jennifer Offiah who was very helpful !
Thank you very much for your kind words about Jennifer. They mean a lot to her and the residential lettings team.
5/5
GoogleOur experience with Courtney has been great!PositiveResponsiveness, Professionalism
Thank you for your kind words about Courtney.
5/5
GoogleHad my first viewing with Robert at the Islington branch this week. We had to reschedule the original viewing due to my diary but he was prompt to reply to emails and rearrange. At the viewing he was friendly and informative. We also talked about the market generally which was helpful. Good first experience with FJL.
Thank you for your kind words about Robert and the team
5/5
GoogleThank you James for your 1st Class Service!
Thank you for your kind words about James and the residential sales team
5/5
GoogleIt was a real pleasure to work with Edison. Thanks to his suggestions, I managed to have the flat that me and my husband wanted. He was always available, reliable and promptly responded to any questions we had. This was always with politeness and kindness. I therefore highly recommend working with him.PositiveResponsiveness, Quality, Professionalism
Thank you for your kind words about Edison and the residential lettings team
5/5
GoogleEmrecan is great to deal with - full of local info and does what he says he will do.
Thank you, It was a pleasure viewing with you. Please do stay in - touch and let me know if you see something of interest on our website.
5/5
GooglePaul, Guy and team were incredibly helpful in getting the sale over the line. Really really appreciated. Thank you, Peter
Thank you Peter It was a pleasure. I hope you are happy in your new home.
5/5
GoogleHazal helped us with looking for a property. She was extremely professional and always contacted us quickly with new properties and details of viewings. She was delightful to deal with.
Hi Catriona, Thank you for your lovely feedback, It was a pleasure to have assisted you with your property search. We hope to continue providing you the same service! Many Thanks, Hazal Genc Residential Sales Consultant
5/5
GooglePaul from Felicity J Lord is a pleasure to work with. A gentleman through and through. He arranged a viewing for me very last minute on the day I first called him. He didn't rush me at the viewing, he let me take my time to check everything. Felicity J Lord genuinely care about their clients, I hope to do more business with them in the future.
Dear Mueen Pasha, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleHad a better experience with Felicity J Lord then most other real estate. Paul Zaad was my Agent. He managed few times late evenings viewings for me which other agents didn’t. He is passion in helping and clearly helped me with no rush . I will surely recommend. Good experience
5/5
GooglePaul has been a very considerate and professional agent. He is the best sales agent I have encountered.
Ken Onda, we are so happy to read such a great review about Felicity J Lord Islington! Dear Ken Onda, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GooglePaul was brilliant in making what should’ve been a stressful negotiation. Would definitely recommend FJL and use again.
Hi Alihassan Dala, we are very happy to have provided you with such a positive experience!
5/5
GoogleI met with Hazel, she’s been very responsive and professional. Very easy and pleasant to work with her
Hi Celine, Many thanks for your kind words, it was a pleasure to have assisted you with your property search! Hazal Genc, Sales team.
5/5
GoogleRobert was really helpful and friendly -- thanks!
Thank you for your kind words about Rob and the residential sales team
1/5
GoogleWhen I took my Islington flat off the market with them, they forwarded on hate mail to me from an interested buyer. I had no means to reply to this buyer, it was extremely manipulative of them and emotionally distressing for me. All because they weren’t getting a sale. Fundamentally terrible people.
5/5
GoogleWe approached Felicity J Lord to sell our flat in Islington after reading positive reviews online and also as we had a good experience with the agency when looking to buy some years earlier. James looked after our sale; he was prompt, professional and straight forward to deal with. Many thanks!
Thankyou for your kind words about James and the Residential sales team.
5/5
GoogleI have been looking to purchase a property for some time. I have always found Felicity J Lord to be an excellent estate agents. I usually deal with Rebecca Jessup who keeps me up-to-date with any new properties and is always very quick to respond and setup viewings. Thank you Rebecca.
5/5
GoogleThe flat hunting process is so difficult as someone moving from abroad, but the team at Felicity J Lord made the process a lot easier. They were very communicative, responsive, and had so much patience and understanding when a few issues popped up with visas. I enjoyed working with them and would definitely use them again in the future.
Thank you for your kind words about Caius and the residential lettings team
5/5
GoogleFelicity Lord were very professional in all aspects of their dealings with me. Ruslan, the agent who supervised the viewing, was knowledgeable and very helpful.
Hi Andrew, Thank you for your kind words, It was a pleasure to have assisted you with your property search. Many Thanks, Ruslan Damaschin RSC.
5/5
GoogleEmanuele helped me through the whole process - from the first viewing to final completion. He was quick to answer any queries, whatever they were and whenever they arose and ensured that my needs and expectations were met. Thank you.
Dear Olivia, Thank you ever so much for your kind review. Emanuele will be really happy to read this. We are glad you have enjoyed your experience with us. Kind regards, FJL Islington (Sales team)
5/5
GoogleRobert Jermain was a friendly and helpful agent!
Thank you for your kind words about Robert and the residential sales team
4/5
GoogleThanks to Eli for providing a tailored, flexible and supportive service.
Thank you for your kind words about Eli and the residential sales team
5/5
GoogleYesterday I attended a viewing with Rob Jermain from Felicity J. Lord. He was incredibly quick in getting back to me after I requested a viewing, was flexible and facilitated a viewing the same day. During the viewing he was friendly and informative about that property and others. I could not recommend more highly!
Thank you for your kind words about Rob and the team.
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