Trusted Agent profile · London
★★★★★
472 reviews across 2 platforms
Ground Floor 67-71 Goswell Road, London, EC1V 7EP
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at Ground Floor 67-71 Goswell Road, is rated 4.7 out of 5 across 472 reviews on two platforms, including 471 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience with Charlotte !!
Thank you for taking the time to provide such positive feedback regarding Charlotte in Felicity J. Lord Lettings, it will mean a great deal to her. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleEverything was perfect, Lucy was our agent and she was always very kind and helpful answering all our queries at any time. 10/10!
Thank you for your feedback, Diego. Lucy will be delighted to hear how happy you are with the service provided. Kind regards, Ellie Scargill Lettings Branch Manager
5/5
GoogleEspecially appreciated Charlotte's service. The whole process was smooth and clear. She was efficient and patient at the same time. She waited and helped me when I had difficulties and had to delay submitting my documents. It's hard to find such a cheap and quality house in central London!
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to Charlotte and the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleHardeep was very helpful in our flat search.
Dear Marquet, Thank you for your review and we wish you the best of luck with your property plans. We are on the other end of the phone if you need any more advice. Kind Regards Felicity J. Lord Clerkenwell.
5/5
GoogleEspecially appreciated Charlotte's service. The whole process was smooth and clear. She was efficient and patient at the same time. She waited and helped me when I had difficulties and had to delay submitting my documents. It's hard to find such a cheap and quality house in central London!
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to Charlotte and the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleNeelay is a wonderful agent Really appreciate for his help and suggestions
Thank you Karen and Debbie for taking the time to leave such positive feedback following the service received from Neelay at our Sales branch in Clerkenwell. Needless to say, should you know of anyone looking to sell or buy a property , please do pass on our details as we would love to help
5/5
GoogleThank you Alex, Alex and James. I've bought and sold my house through this agent and they offered an excellent and honest service each time. Many thanks!
Thanks kindly.
5/5
GoogleGreat & excellent service
Thank you for taking the time to provide such positive feedback regarding our lettings team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleLucy was very helpful & provided me with all the relevant information and answered my questions thoroughly and in detail
Thank you for your feedback, Danielle. Lucy from the Lettings Team will be delighted to hear that you were so happy with the service! Kind regards, Ellie Scargill Lettings Branch Manager
5/5
GoogleThanks to Fin who made our experience really easy, with open & prompt communication especially with one of us being overseas. Thoroughly recommend.
Thank you for taking the time to leave such positive feedback Emma. it will mean a great deal to Fintan and the team at Clerkenwell. Needless to say, if you know of anyone that we can assist in either renting or letting a property, please do pass on our details as we would love to help.
5/5
GoogleWould 100% recommend using Felicity J Lord as your agency when renting a property. Specifically, we were lucky to have Charlotte as our agent because she made the whole procedure for us as easy as possible. It is always stressful moving into a new home but having someone as helpful and friendly as Charlotte really helps the process
Thank you Kallia for taking the time to leave such positive feedback following the service received from Charlotte at our residential lettings branch in Clerkenwell. Needless to say, should you know of anyone looking to let or rent a property , please do pass on our details as we would love to help.
5/5
GoogleI was in contact with Charlotte De Carli from the Clerkenwell branch for a flat visit and my move in procedure. Every interaction I had with her was very pleasant and she was always professional and helpful. She was very responsive to every question I had, and also nice on a personal level. Lorenzo Meneghetti
Thank you Lorenzo for taking the time to leave such positive feedback following the service received from Charlotte at our residential lettings branch in Clerkenwell. Needless to say, should you know of anyone looking to let or rent a property , please do pass on our details as we would love to help.
5/5
GoogleI moved to London recently and started looking for an apartment. It is a very dynamic and competitive market, so it can be scary sometimes. But I was lucky to have the support of Hardeep Gokani at Felicity J Lord. Even though we did not close the deal, the experience was fantastic. I truly recommend it!
Dear Elaine, Congratulations on finding an apartment, we wish you a speedy sale and if you need any advice do not hesitate to call us. Thank you for leaving the review for Hardeep he also enjoyed working with you. Kind Regards Clerkenwell FJL
5/5
GoogleThis review is for Charlotte, who was so helpful in all the admin associated with renting out my mother's flat - under some challenging conditions. She was always polite, prompt, thorough and considerate in all her communications. Thank you!
Dear Monica, Thank you for your kind words. Charlotte's experience is invaluable and her nature is exactly as you said. All the best and if you need any more advice please do reach out to us. Kind Regards FJL Clerkenwell.
5/5
GoogleI recently viewed a property with Alexander Wheelock-Lines, even though I sadly didn’t end up buying with Alexander and Felicity J. Lord, his attention to details and local knowledge, not to mention building knowledge was outstanding! I couldn't recommend him more highly. I was actually disappointed he didn’t find me my flat. If he ever gives up Estate Agency he could be a Wikipedia writer for Clerkenwell or local tour-guide. Amazing!
Dear David - thank you kindly for your wonderful words! Next time round, it will be through us :) Alex W-L
5/5
GoogleNeelay was pro active, professional and responsive, got me a good price in a difficult market, would totally recommend.
Dear Caspar, Many thanks for your kind words. It was a pleasure working with you also. Keep well. Felicity J. Lord Clerkenwell.
5/5
GoogleJosh and team are extremely professional and provide a letting service that is efficient, friendly, and quick. I highly recommend their letting offering.
Thank you kindly for the review :)
5/5
GoogleI had an outstanding experience with Eralda for one of the viewings i had for a property i was looking for. She has been extremely helpful and polite
Thank you so much for sharing your positive experience! We're thrilled to hear that Eralda provided you with outstanding service during your property viewing. She takes great pride in being helpful and polite, and it's wonderful to know that it made a difference for you. If you have any more questions or need further assistance, we're here to help. Thanks again for choosing us, and we wish you the best in your property search
5/5
GoogleExcellent service all the way through the process,many thanks to Lucy White.
Hello Marcus, Thanks for the positive review. We are glad you had a great service with Lucy. We hope you enjoy your new home. Team Clerkenwell Felicity J Lord
5/5
GoogleWhen I looked for a house in London, I was greatly helped Felicity J.Lord Estate Agents Clerkenwell. Mr Hardeep Gokani Senior Negotiator of Clerkenwell Felicity J LordHe was always kind and explained properties in detail, and his help was very helpful in determining the house. I will use this agency service again next time.
Dear Joonhong, Thank you for taking the time to leave us a review. We appreciate your kind feedback and all the best with your new home. Kind Regards Clerkenwell FJL
5/5
GoogleMy partner and I were looking desperately a flat in London. Felicity J. Lord and specially Charlotte De Carli helped us to find the perfect place for us. They are always available for any inquiries and solve any troubles we could have. I definitely recommend them for finding a place to live :)
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleCharlotte really helped me with getting a really nice flat, and was there to help me at every step of the way. always replied to my messages, going out of the way to make the move as smooth as possible for me.
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleI wish to send enormous thanks to Alex (Branch Manager) and Alexander (Negotiator) for their huge commitment they displayed during my recent selling and buying process. They are highly professional, helpful, have a super-positive attitude and they communicated with me every step of the way. A five star service which is highly recommended.
5/5
GoogleHamead from Felicity J Lord Estate Agents was very helpful in my search for a property to add to my profile!!!
Thanks for the review! KR AWL
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
