Felicity J Lord London reviews

★★★★★ 5/5

Google

Really good experience finding a flat with Bilal Qaisar at Felicity Lord. I was looking for a flat at short notice and Bilal kept me up-to-date with every step, even updating me over the weekend on the status of my application and finally making sure that everything was copacetic after I moved in. Perfect service.

David · 23 November 2019

★★★★★ 5/5

Google

Felicity J. Lord have been very helpful throughout our tenancy. Thank you Jean Piper for your timely responsiveness whever we had any questions or needed help with maintenance. Definitely recommending the agency for tenants and landlords.

Patrick · 9 March 2023

★★★★★ 5/5

Google

Jean was very helpful approving our request for pet ownership!

Ads · 2 October 2024

★★★★★ 4/5

Google

We wanted to share on here our experience with Felicity J Lord who were our agents in selling our property. Despite some delays and disappointments early on due to our cladding situation the whole team have been great to work with. We specifically want to mention the work done by Shannon Steadman the move manager put on our sale who worked really hard, under somewhat challenging circumstances to get the deal over the line. It was great to work with her and the whole team.

Katy · 2 July 2023

★★★★★ 5/5

Google

Ellie-Mai Hannan has been great at managing our property. She replies to emails quickly with helpful advice and organises contractors efficiently, too. She is friendly and warm which makes the whole process better, too!

Kelly · 3 May 2023

★★★★★ 5/5

Google

Great service provided by Felicity J Lord Lettings. Hassan has been very helpful to help with the letting of our property and went out of he's way to ensure the handover of the property to the tenants went smoothly. Highly recommended!PositiveProfessionalism

Surinder · 24 August 2022

★★★★★ 5/5

Google

Me and my Husband have been so impressed and grateful for the absolutely outstanding service we received from Gurmukh Panesar during our Property purchase. Me and my husband were in a very stressful situation due to Covid-19 travel restrictions, not being physically near the property, and unfortunately a very bad expierience with our solicitor. However, very luckily for us Gurmukh has been so understanding, professional and friendly, and really went above and beyond to help us. Gurmukh offered excellent insight to the solicitor process (which we were clueless about) and even helped up receive packages and set-up wifi (without his help we would have had to have waited another 3 weeks to move in at least.) He also kept us updated every step of the way and was always easy to contact. I don't normally write reviews, but I felt this is the least I can do as we've been so impressed by the service from Gurmukh and strongly recommend his services and this company to all!PositiveResponsiveness, Quality, Professionalism, Value

Hannah · 24 August 2021

★★★★★ 5/5

Google

Sachin was very helpful and was able to provide in-depth knowledge on my preferred locations. Having firsthand experience of the developments himself he was able to answer all my questions. The only problem is I now have many more options to consider!! Thank you 😊 …

Danny · 24 July 2024

★★★★★ 5/5

Google

I had a great experience with this agency. In particular, Bilal Qaisar was very professional and helped me throughout the entire process, especially in communicating diplomatically but firmly with the landlords to protect my interests. After having some very bad experiences with many agencies in London, I highly recommend Felicity J Lord in Mile End.

Daniela · 20 August 2019

★★★★★ 5/5

Google

FJ Lord Bow Lettings is a very good agency and has a responsibility for all the clients they have! They putting their effort as much as possible to fit client's expectations. Especially Hassan Ali is a very professional agent. Thanks to him!PositiveQuality

Eduard · 20 June 2022

★★★★★ 5/5

Google

Ellie-Mai was my dedicated agent. Aside from being great to speak to, she was very responsive in helping me getting my new flat, and it was all quite efficient. I’ve been happy with the process at FJ Lord so far.

Leo · 13 September 2022

★★★★★ 5/5

Google

I have been letting my Bow flat through Felicity J. Lord for the past fifteen years. They have been super efficient in finding me reliable tenants, leaving minimum or no gap between tenancies. The two people who have been most helpful to me have been Mr David Greensdale and also recently, Dylan Pitter, who have handled tenancies with utmost efficiency. Thank you both! Sahba Ladjevardi

Sahba · 20 May 2024

★★★★★ 5/5

Google

I very recently bought property which was listed by Raj Hanspal at Felicity J Lord in Bow. Raj was very helpful throughout the process and it was very easy to communicate with him. I would certainly recommend his services to any potential buyer/seller.

Nicolas · 16 April 2022

★★★★★ 5/5

Google

I recently had the pleasure of working with Hamzah and I couldn’t be happier with the experience. Hamzah was extremely knowledgeable, professional, and patient. He took the time to understand my needs.

Waj · 2 June 2023

★★★★★ 5/5

Google

Ranj was very friendly and showed us a home that wasn't originally on our list but we ended up buying! He has a very good knowledge of the area and easily builds strong relationships. He worked really hard to secure us a good deal and has been incredibly helpful and diligent throughout the process.

Sarah · 25 August 2019

★★★★★ 5/5

Google

Jacob was ever so helpful, from start to finish: amiable, informed, patient, supportive, the best professional one could wish to have./

Isaac · 20 February 2024

★★★★★ 5/5

Google

Ranj was very friendly and showed us a home that wasn't originally on our list but we ended up buying! He has a very good knowledge of the area and easily builds strong relationships. He worked really hard to secure us a good deal and has been incredibly helpful and diligent throughout the process.

Sarah · 29 July 2019

★★★★★ 5/5

Google

Jacob D. made finding our new home so easy. He was super helpful, always swift to respond and somehow managed to keep the whole process stress-free. 10/10 would let him find us a house again, but hopefully not too soon! Cheers man!

JJ · 20 April 2025

★★★★★ 5/5

Google

Worked with Dylan Pitter. He was very nice and very speedy. Took only a few days to agree rent with the landlord and extend my tenancy

Phoebe · 25 October 2023

★★★★★ 5/5

Google

Auguste from Felicity J. Lord Estate was amazing in helping me find the perfect flat in London. Her expertise and dedication made the process smooth and enjoyable. Highly recommended!

Sanjana · 1 August 2023

★★★★★ 1/5

Google

In total: - Constantly lie - No feedback - Do not answer questions - Do not call back - Ignore emails and questions asked More details: Everything is fine at the stage of searching for and signing an apartment lease agreement, but after the conclusion of the agreement, and especially at the end of the lease, it is absolutely disgusting. Perhaps it depends on the individual. At the time of the conclusion of the contract, I worked with Serge Openko, who then quit. At the end of the lease, David Greenslade was my agent. I do not recommend anyone to deal with him. As with Felicity on Bow. - They don't care about your requests. As example - I asked for the opportunity to have a cat - the realtor just immediately answered "no". Although, as it turned out, you can get a cat, I found out about this by talking directly with the owners of the house - When I was about to move out - my agent simply ignored all my messages, which is why they started looking for new tenants with a delay of 2 weeks - and then - because I wrote to the general email of the agency - The deposit and deduction for the last month was returned to me about 2 months after my departure. And then - only because I began to constantly write and call them and bother everyone I could - an agent, head of agencies, spacehaart managers And even then - not completely. I paid the full amount of the rent for the last month, having lived in the apartment for 2 weeks. The return that I received for the remaining 2 weeks (in theory) is 3 times less than it should have been Nobody gave me any explanations - they just ignore all the questions. - I received the checkout report only a month later, from the moment it was made, and then - only when I started to complain to the management - They constantly lie that one of them is on vacation, or he is not in the office and he will call back, they constantly lie that they will call back, ignore questions, do not give any information, even if they promise to do something on time - be sure - it will be fu**ed up In general - instead of making it easier for me to move, they made it difficult I spent a lot of time and nerves just to get my money back, although it could all be done without problems within one week

Taisiia · 12 March 2021

★★★★★ 5/5

Google

Dylan Pitter was extremely helpful in having us secure our extension agreement, it was smooth and swift. Thank you for all your help. :)

Sapna · 22 November 2023

★★★★★ 5/5

Google

We dealt with Ranjit Singh to look at several properties and found him very friendly, professional and knowledgeble about the properties and the area which helped made our choice of property much easier. Ranjit followed up afterwards dealing with our questions and helped us come to the right decision of property. Many thanks.

Miles · 29 July 2019

★★★★★ 5/5

Google

Massive thanks to Auguste at FJ Lord Bow Lettings, who has seen us through from the initial viewing to now renting our flat. She's been so helpful, communicative and friendly every step of the way and has made the whole process really straightforward and fun... thanks Auguste!!

Tom · 19 May 2021