Trusted Agent profile · London

Felicity J Lord London reviews

4.6

★★★★★ Excellent

325 reviews across 2 platforms

Unit 2, London, E14 9SH

Part of Felicity J Lord, see every office.

Felicity J Lord's office in London, at Unit 2, is rated 4.6 out of 5 across 325 reviews on two platforms, including 322 Google reviews rated 4.6.

Google logo

4.6 / 5

322

Reviews on Google

This office

The Trusted Agent logo

5.0 / 5

3

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We found Buse Erdogan, from the Wapping Office, polite, helpful, business like and a good representative of Felicity Lord.

Karl · 23 March 2025

Agent replied · 10 January 2025

Dear Karl, Thank you for taking the time to provide positive feedback for Buse in the sales team, it means a great deal to her. Needless to say, should you or should you know of anyone that is looking to buy or sell a property, please do pass on our details. We would love to help!

5/5

Google

Navigating all of the aspects of moving out and renting is difficult and stressful but having a friendly, outgoing and knowledgeable agent really helps take the weight off. We got through to Mohammed who was super helpful and easy to talk …

Leah-May · 23 March 2024

Agent replied · 21 March 2024

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to Mohammed. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.

5/5

Google

Mohamed has been very helpful and responsive throughout the process so far, it has been a pleasure to deal with him.

Mohamed · 17 August 2021

Agent replied · 24 June 2023

Many thanks for providing such positive feedback. It will means a lot to the team here at Wapping. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help. Kind regards, Mohamed Medjaoud, Wapping, Felicity J Lord (Lettings)

5/5

Google

Luke showed me some fantastic properties and was always really helpful with answering questions. I’d highly recommend him!

Emily · 23 March 2025

Agent replied · 24 August 2024

Dear Emily thank you for taking the time to provide such positive feedback regarding Luke in the sales team, it will mean a great deal to Luke. Needless to say, should you or should you know of anyone that is looking to buy or sell a property, please do pass on our details. We would love to help

4/5

Google

Fantastic experience working with Chris Burke there but others at FLJ have been a bit hit and miss

Chris · 23 March 2025

Agent replied · 23 March 2026

Dear Chris, it was my pleasure assisting you and thank you so much for taking the time to leave me a lovely review. Many thanks. Chris Burke, Property Management Team.

5/5

Google

Saw many good properties and great work by agent Buse Erdogan.

John · 3 June 2025

Agent replied · 17 January 2026

Dear John, thank you so much for taking the time to leave a review. It was my pleasure to be of assistance. Thanks again - Buse Erdogan.

5/5

Google

One of THE best experienced I had with felicity for renting a flat. Ben is very friendly, professional and knowledgeable 11/10. I would definitely recommend them.

Ali · 27 October 2019

Agent replied

Thank you for providing such positive feedback Yasir. It means a great deal to Ben. Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help. Enjoy your new home!

5/5

Google

Cyrus was helpful! Thanks

Fenn · 25 May 2023

Agent replied · 24 June 2023

Thank you for taking the time to provide such positive feedback, it means a lot. Should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help, Cyrus , Felicity J Lord Wapping

5/5

Google

I definitely recommend it. Our estate agent was Mohammed how really took in consideration all my request which were quit demanding with a little one of 6 months old. He was 100% available and he updated me about new flats on the market near by. I had such a good experience with them.

Nina · 25 April 2023

Agent replied · 24 June 2023

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.

5/5

Google

One of THE best experienced I had with felicity for renting a flat. Ben is very friendly, professional and knowledgeable 11/10. I would definitely recommend them.

Yasir · 5 August 2019

Agent replied

Thank you for providing such positive feedback Yasir. It means a great deal to Ben. Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help. Enjoy your new home!

5/5

Google

Danielle Ashford-Quaye is very professional and nice, attentive and helpful to her clients.

Inna · 24 June 2022

Agent replied · 24 June 2023

Thank you Inna, I'm glad you've had a good experience so far. I look forward to finding your home. Kind Regards, Danielle Ashford-Quaye

5/5

Google

It hasn’t been the easiest communicating with FJL in terms of getting someone to come to the flat to fix things but Marcos recently joined the management side of FJL and has been really wonderful and helpful in moving forward with requests. I’d like to leave a 5 star review for him and thank him for all his help!

Christine · 13 September 2022

Agent replied

Many thanks for the 5* review Christine , Needless to say, if you know of anyone looking to let or rent a property currently, please do pass on our details as we would welcome the opportunity to assist, Marcos and Felicity J Lord Lettings Team

5/5

Google

We had the joy of meeting Mohammad, who showed us round a flat in Shadwell. After the viewing he gave us some really helpful information on the area (which we didn’t know well) and followed up with a call for our feedback on the property. Great experience

Alice · 23 September 2023

Agent replied · 30 September 2023

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to Mohammed. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.

5/5

Google

We had a very good experience with Daniel our agent. She was very friendly and professional, gave us all the information about the viewed property answering all my questions. I took my time looking around to make sure I was clear with possibilities to carry out potential work in the property and she patiently waited. Thanks for your help Daniel.

Germania · 24 June 2022

Agent replied · 24 June 2023

You're most welcome Germania, I'm glad you've had a great experience so far. Best Wishes, Danielle Ashford-Quaye

5/5

Google

Mohamed was very nice and accomodating, really listened to what I needed and wasn't pushy in his approach

Wafaa · 27 June 2021

Agent replied

Many thanks for providing such positive feedback. It will means a lot to the team here at Wapping. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help. Kind regards, Mohamed Medjaoud, Wapping, Felicity J Lord (Lettings)

5/5

Google

Me and my partner have recieved an amazing service from FJL's Wapping agent Ben . He was right on time from the first viewing and very helpful with our application. Ben's been a delight to partner up with, and helped us move quickly with our tennancy process . Wapping team have done the company proud and we couldnt be happier with the help and professionalism shown by them. Thank you so much!

Yuliyana · 5 August 2019

Agent replied

Thank you for taking the time to provide such positive feedback Yuliyana. It will mean a great deal to Ben and the team at Wapping. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details, we would love to help. Enjoy your new home!

5/5

Google

Shout out to Louise. It's rare to find someone who genuinely cares about your position and will bend over backwards to help out.

Max · 29 July 2019

Agent replied

Dear Max F, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We are always more than happy to assist you if anything else comes up. Take care! Kind regards, Felicity J Lord Wapping Lettings

5/5

Google

Personable and trustworthy estate agents - Luke J is great to work with.

Jasmine · 23 March 2025

Agent replied · 27 April 2024

Dear Jasmine thank you for taking the time to provide such positive feedback for Luke in the sales team, it will mean a great deal to Luke. Needless to say, should you or should you know of anyone that is looking to buy or sell a property, please do pass on our details. We would love to help

5/5

Google

Chris Burke communicates well, fast and is very helpful. Lovely working with him!

Michael · 23 March 2025

Agent replied · 23 March 2026

Dear Michael, it was my pleasure assisting you and thank you so much for taking the time to leave me a review. Many thanks. Chris Burke, Property Management Team

4/5

Google

Despite the stress during the renting process, everything went well. I want to thank the commitment and kind disposition of Mohamed Medjaoud, who was my agent. He is an excellent professional because he solved all my tireless doubts and questions and helped me understand the documentation required to rent. All my best wishes to him!PositiveResponsiveness, Professionalism

Paula · 25 August 2022

Agent replied · 24 June 2023

Many thanks for providing such positive feedback. If you know of anyone looking to let or rent a property, please do pass on our details. We would love to help. Kind regards, Mohamed Medjaoud, Wapping, Felicity J Lord (Lettings)

5/5

Google

Bilal was fantastic in his communication and very professional in his work.PositiveResponsiveness, Quality, Professionalism, Value

Farah · 25 August 2021

Agent replied

Many thanks for providing such positive feedback. It will means a lot to the team here at Wapping. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help.

5/5

Google

Great experience being shown around by Martin. He was very informative and helpful, without seeming pushy. He showed the properties well, suggested ones that suited my criteria and gave me a lot of food for thought. It was all-round a positive experience. Highly recommend - thanks!

Michelle · 22 July 2023

Agent replied · 29 July 2023

Thank you Michelle for taking the time to provide such positive feedback, it means a lot. Should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help, Martin, Felicity J Lord Wapping

5/5

Google

We are very grateful for Martin for his efficiency and excellent service. He was very helpful when we encountered challenges and has gone above and beyond in contacting the relevant parties to help speed things up to ensure a smoother transaction and kept us updated throughout. Thank you and I would recommend Felicity J Lord to anyone!

S · 24 June 2022

Agent replied · 24 June 2023

Thank you so much for the kind words and recognition S T. It was an absolute pleasure working with you and hope we can do so again in the near future. Martin

5/5

The Trusted Agent

Rental agency that runs like clockwork

I have used this agency for many years and the staff have always been very helpful and professional. They are efficient, well informed, polite and Maria is a good team leader. She has been very good at giving appropriate advice which is invaluable. The tenants supplied have been reliable and looked after the property well.

Rohini · 12 December 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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