Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe found Buse Erdogan, from the Wapping Office, polite, helpful, business like and a good representative of Felicity Lord.
Karl · 23 March 2025
Agent replied · 10 January 2025
Dear Karl, Thank you for taking the time to provide positive feedback for Buse in the sales team, it means a great deal to her. Needless to say, should you or should you know of anyone that is looking to buy or sell a property, please do pass on our details. We would love to help!
★★★★★ 5/5
GoogleNavigating all of the aspects of moving out and renting is difficult and stressful but having a friendly, outgoing and knowledgeable agent really helps take the weight off. We got through to Mohammed who was super helpful and easy to talk …
Leah-May · 23 March 2024
Agent replied · 21 March 2024
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to Mohammed. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
★★★★★ 5/5
GoogleMohamed has been very helpful and responsive throughout the process so far, it has been a pleasure to deal with him.
Mohamed · 17 August 2021
Agent replied · 24 June 2023
Many thanks for providing such positive feedback. It will means a lot to the team here at Wapping. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help. Kind regards, Mohamed Medjaoud, Wapping, Felicity J Lord (Lettings)
★★★★★ 5/5
GoogleLuke showed me some fantastic properties and was always really helpful with answering questions. I’d highly recommend him!
Emily · 23 March 2025
Agent replied · 24 August 2024
Dear Emily thank you for taking the time to provide such positive feedback regarding Luke in the sales team, it will mean a great deal to Luke. Needless to say, should you or should you know of anyone that is looking to buy or sell a property, please do pass on our details. We would love to help
★★★★★ 4/5
GoogleFantastic experience working with Chris Burke there but others at FLJ have been a bit hit and miss
Chris · 23 March 2025
Agent replied · 23 March 2026
Dear Chris, it was my pleasure assisting you and thank you so much for taking the time to leave me a lovely review. Many thanks. Chris Burke, Property Management Team.
★★★★★ 5/5
GoogleSaw many good properties and great work by agent Buse Erdogan.
John · 3 June 2025
Agent replied · 17 January 2026
Dear John, thank you so much for taking the time to leave a review. It was my pleasure to be of assistance. Thanks again - Buse Erdogan.
★★★★★ 5/5
GoogleOne of THE best experienced I had with felicity for renting a flat.
Ben is very friendly, professional and knowledgeable 11/10.
I would definitely recommend them.
Ali · 27 October 2019
Agent replied
Thank you for providing such positive feedback Yasir. It means a great deal to Ben. Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help. Enjoy your new home!
★★★★★ 5/5
GoogleCyrus was helpful! Thanks
Fenn · 25 May 2023
Agent replied · 24 June 2023
Thank you for taking the time to provide such positive feedback, it means a lot. Should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help, Cyrus , Felicity J Lord Wapping
★★★★★ 5/5
GoogleI definitely recommend it. Our estate agent was Mohammed how really took in consideration all my request which were quit demanding with a little one of 6 months old. He was 100% available and he updated me about new flats on the market near by. I had such a good experience with them.
Nina · 25 April 2023
Agent replied · 24 June 2023
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
★★★★★ 5/5
GoogleOne of THE best experienced I had with felicity for renting a flat.
Ben is very friendly, professional and knowledgeable 11/10.
I would definitely recommend them.
Yasir · 5 August 2019
Agent replied
Thank you for providing such positive feedback Yasir. It means a great deal to Ben. Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help. Enjoy your new home!
★★★★★ 5/5
GoogleDanielle Ashford-Quaye is very professional and nice, attentive and helpful to her clients.
Inna · 24 June 2022
Agent replied · 24 June 2023
Thank you Inna, I'm glad you've had a good experience so far. I look forward to finding your home. Kind Regards, Danielle Ashford-Quaye
★★★★★ 5/5
GoogleIt hasn’t been the easiest communicating with FJL in terms of getting someone to come to the flat to fix things but Marcos recently joined the management side of FJL and has been really wonderful and helpful in moving forward with requests. I’d like to leave a 5 star review for him and thank him for all his help!
Christine · 13 September 2022
Agent replied
Many thanks for the 5* review Christine , Needless to say, if you know of anyone looking to let or rent a property currently, please do pass on our details as we would welcome the opportunity to assist, Marcos and Felicity J Lord Lettings Team
★★★★★ 5/5
GoogleWe had the joy of meeting Mohammad, who showed us round a flat in Shadwell. After the viewing he gave us some really helpful information on the area (which we didn’t know well) and followed up with a call for our feedback on the property. Great experience
Alice · 23 September 2023
Agent replied · 30 September 2023
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to Mohammed. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
★★★★★ 5/5
GoogleWe had a very good experience with Daniel our agent. She was very friendly and professional, gave us all the information about the viewed property answering all my questions. I took my time looking around to make sure I was clear with possibilities to carry out potential work in the property and she patiently waited.
Thanks for your help Daniel.
Germania · 24 June 2022
Agent replied · 24 June 2023
You're most welcome Germania, I'm glad you've had a great experience so far. Best Wishes, Danielle Ashford-Quaye
★★★★★ 5/5
GoogleMohamed was very nice and accomodating, really listened to what I needed and wasn't pushy in his approach
Wafaa · 27 June 2021
Agent replied
Many thanks for providing such positive feedback. It will means a lot to the team here at Wapping. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help. Kind regards, Mohamed Medjaoud, Wapping, Felicity J Lord (Lettings)
★★★★★ 5/5
GoogleMe and my partner have recieved an amazing service from FJL's Wapping agent Ben . He was right on time from the first viewing and very helpful with our application. Ben's been a delight to partner up with, and helped us move quickly with our tennancy process . Wapping team have done the company proud and we couldnt be happier with the help and professionalism shown by them. Thank you so much!
Yuliyana · 5 August 2019
Agent replied
Thank you for taking the time to provide such positive feedback Yuliyana. It will mean a great deal to Ben and the team at Wapping. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details, we would love to help. Enjoy your new home!
★★★★★ 5/5
GoogleShout out to Louise. It's rare to find someone who genuinely cares about your position and will bend over backwards to help out.
Max · 29 July 2019
Agent replied
Dear Max F, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We are always more than happy to assist you if anything else comes up. Take care! Kind regards, Felicity J Lord Wapping Lettings
★★★★★ 5/5
GooglePersonable and trustworthy estate agents - Luke J is great to work with.
Jasmine · 23 March 2025
Agent replied · 27 April 2024
Dear Jasmine thank you for taking the time to provide such positive feedback for Luke in the sales team, it will mean a great deal to Luke. Needless to say, should you or should you know of anyone that is looking to buy or sell a property, please do pass on our details. We would love to help
★★★★★ 5/5
GoogleChris Burke communicates well, fast and is very helpful. Lovely working with him!
Michael · 23 March 2025
Agent replied · 23 March 2026
Dear Michael, it was my pleasure assisting you and thank you so much for taking the time to leave me a review. Many thanks. Chris Burke, Property Management Team
★★★★★ 4/5
GoogleDespite the stress during the renting process, everything went well. I want to thank the commitment and kind disposition of Mohamed Medjaoud, who was my agent. He is an excellent professional because he solved all my tireless doubts and questions and helped me understand the documentation required to rent. All my best wishes to him!PositiveResponsiveness, Professionalism
Paula · 25 August 2022
Agent replied · 24 June 2023
Many thanks for providing such positive feedback. If you know of anyone looking to let or rent a property, please do pass on our details. We would love to help. Kind regards, Mohamed Medjaoud, Wapping, Felicity J Lord (Lettings)
★★★★★ 5/5
GoogleBilal was fantastic in his communication and very professional in his work.PositiveResponsiveness, Quality, Professionalism, Value
Farah · 25 August 2021
Agent replied
Many thanks for providing such positive feedback. It will means a lot to the team here at Wapping. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help.
★★★★★ 5/5
GoogleGreat experience being shown around by Martin. He was very informative and helpful, without seeming pushy. He showed the properties well, suggested ones that suited my criteria and gave me a lot of food for thought. It was all-round a positive experience. Highly recommend - thanks!
Michelle · 22 July 2023
Agent replied · 29 July 2023
Thank you Michelle for taking the time to provide such positive feedback, it means a lot. Should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help, Martin, Felicity J Lord Wapping
★★★★★ 5/5
GoogleWe are very grateful for Martin for his efficiency and excellent service. He was very helpful when we encountered challenges and has gone above and beyond in contacting the relevant parties to help speed things up to ensure a smoother transaction and kept us updated throughout. Thank you and I would recommend Felicity J Lord to anyone!
S · 24 June 2022
Agent replied · 24 June 2023
Thank you so much for the kind words and recognition S T. It was an absolute pleasure working with you and hope we can do so again in the near future. Martin
★★★★★ 5/5
The Trusted AgentRental agency that runs like clockwork
I have used this agency for many years and the staff have always been very helpful and professional. They are efficient, well informed, polite and Maria is a good team leader. She has been very good at giving appropriate advice which is invaluable.
The tenants supplied have been reliable and looked after the property well.
Rohini · 12 December 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.