Trusted Agent profile · London
★★★★★
325 reviews across 2 platforms
Unit 2, London, E14 9SH
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at Unit 2, is rated 4.6 out of 5 across 325 reviews on two platforms, including 322 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleDanielle has been particularly helpful and professional during all the viewings that we have done together. She has always followed up and made sure every question or enquiry has been answered. I would highly recommend dealing with the Wapping office at Felicity J. lord
Thank you Elena, I'm glad you've had a great experience with us so far. I hope I can help you find your dream home soon. Best Wishes, Danielle Ashford-Quaye :)
5/5
GoogleMuzaffer at Felicity J. Lord has been very helpful and professional. He explained everything clearly, responded quickly to my questions, and made the whole renting process smooth and stress-free. Highly recommend!
Dear Cheng, thank you so much for the kind words and recommendation! It was my pleasure to be of assistance. Thanks again - Muzaffer Sasmaz Property Management Team
5/5
GoogleI would highly recommend Lee, she is very professional and I have experienced some really awful estate agents! She is reliable and even showed up early to the viewing. She is also always sending me very relevant properties. She is informative, transparent and reassures me with this process. Thanks
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help
5/5
GoogleI would highly recommend Lee, she is very professional and I have experienced some really awful estate agents! She is reliable and even showed up early to the viewing. She is also always sending me very relevant properties. She is informative, transparent and reassures me with this process. Thanks
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help
5/5
GoogleI would like to thank Danielle for all her help and helped me excellently through my purchchasing process. Danielle very polite and friendly nothing was to much for her.I would recommend Felicity J Lord in Wapping for the service they provided.PositiveProfessionalism
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord, it will mean a great deal to the team.
5/5
GoogleI’m a first time buyer and I’ve just purchased a flat with Felicity J Ward. Huge thank you to Danielle and Martin from the sales department; they’ve been communicative, friendly and professional whilst navigating a challenging chain. I highly recommend their service.
Thank you Luc, congratulations on your first home. Wishing you the very best of luck in future endeavours 😃 Kind Regards, Danielle Ashford-Quaye …
5/5
GoogleBilal is definitely the most efficient and kindest Briton I’ve ever met. We finished all the contract thing within just four days. He helped me moved three huge luggages with a car although it was just four mins walk. It’s been a very over expected experience! Good job Bilal!
Many thanks for providing such positive feedback. It will means a lot to Bilal and the team here at Wapping. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help. Enjoy your new home!
5/5
GoogleBuse Erdogan shower me two properties earlier this week. She is professional and informed, knew about the flats she was showing me and was courteous to the owner of one, that was in when we visited. Buse's correspondence before and after …
Dear Michael, Thank you for taking the time to provide positive feedback regarding Buse in the sales team, it will mean a great deal to Buse. Needless to say, should you or … More
5/5
GoogleFelicity J Lord have been incredibly helpful in assisting with the sale of a property. In particular, Martin Press has been very communicative, professional and available throughout the transaction and has kept in touch at all stages by offering regular updates/guidance.
We really appreciate the recognition Myrto, my first manager taught me that in this industry communication is key and your review is testament to this. Thank you so much, we wish you all the best with your future endeavours, Martin
5/5
GoogleAs a buyer I received excellent support from the team at the wapping branch. Both Luke Jackaman and Martin Lawes were instrumental in getting the purchase over the line.
Dear John thank you for taking the time to provide such positive feedback, it means a lot to the team. Should you know of anyone that is looking to sell or buy a property, please do pass on our details. We would love to help, Felicity J Lord Wapping
5/5
GoogleDealing with Danielle was a great experience, she was very proactive, knowledgable and quick to respond to any queries regarding the property. Would highly recommend this branch to anybody looking for a property as the service was outstanding.
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleLuke was very helpful, attentive and easy going , compared to other agents his manner with clients was very appreciated and made viewings a delightful experience.
Dear Alban thank you for taking the time to provide feedback for Luke, it will means a lot to Luke and the team. Should you know of anyone that is looking to sell or buy a property, please do pass on our details. We would love to help, Felicity J Lord Wapping
5/5
GoogleDealing with Danielle was a great experience, she was very proactive, knowledgable and quick to respond to any queries regarding the property. Would highly recommend this branch to anybody looking for a property as the service was outstanding.
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleI have been collaborated with Felicity J Lord, Wapping for one year. All the communications are very good with Muzaffer.
Dear Ziming, thank you so much for taking the time to leave a review! It was my pleasure to be of assistance. Thanks again - Muzaffer Sasmaz Property Management Team
5/5
GoogleDanielle was amazing and helped us with browsing the latest properties to come to the market (even before they went online). She maintained a very professional attitude throughout and we had a pleasure working with her. Highly recommend 10/10.
Thank you for your kind words Inji, I'm glad you've had a good experience with us. Wishing you the very best of luck in your new home. Kind Regards, Danelle Ashford-Quaye
5/5
GoogleAlthough I didn't make an offer for any of the places we have viewed, Luke has been really patient and helpful, and offered lots of follow up support
Dear Andrea thank you for your kind words about Luke. It means a great deal to him and the team for your feedback. Should you need any help with moving in the future please contact us again.
5/5
GoogleWe had a really pleasant experience with Felicity J. Lord. We dealt with Luke Jackaman who has been great, very attentive and helpful
Dear Vincent thank you for taking the time to provide feedback for Luke, Should you know of anyone that is looking to sell or buy a property, please do pass on our details. We would love to help, Felicity J Lord Wapping
4/5
GoogleLuke Jackman was very helpful and gave his best to assist with our property search.
Dear Ralica thank you for taking the time to provide feedback for Luke, it will means a lot to him. Should you know of anyone that is looking to sell or buy a property, please do pass on our details. We would love to help, Felicity J Lord Wapping
4/5
GoogleGo here for the service!
Dear Lydie, thank you for your 4 starts. On behalf of the Wapping FJL team.
5/5
GoogleI have been using these agents for over 10 years now - regularly checking out their competitors but always come back to FJL. Strongly recommend you speak to Chris Burke Property Manager - very professional and gets things done.
Dear Heather, It was my pleasure assisting you with your recent tenancy extension. Thank you so much for taking the time to leave me a great review. I look forward to continue helping you in the future! - Many thanks. Chris Burke - Property Management Team
5/5
GoogleIt was a very nice viewing experience on Saturday with sale consultant Luke Jackaman. Over the phone, he tried his best knowledge to answer all my quires about the properties and even spent times searching online for government policies related to property lease. I found him to be very enthusiastic and polite and helpful person. After he understood our property searching preferences, he even suggested to source all similar properties and booked the appointments for the same day viewing which saves us a lot times for traveling. Throughout the viewing, his service was excellent too. Great service, highly recommended!
Thank you for taking the time to provide such positive feedback for Luke at Felicity J. Lord , it will mean a great deal to Luke and the team. We hope Luke will help you find the property you're looking for.
5/5
GoogleProfessional in conducting and following up property viewings, especially Luke, who was positive throughout our process, and really seemed to understand what we were looking for.
Dear Phil thank you for your kind words about Luke. It means a great deal to him and the team for your feedback. Should you need any help with moving in the future please contact us again.
5/5
GoogleThank you Faraz for your professionalism in dealing with my queries , you have been exceptional and very knowledgeable. Thumbs up and I would definitely recommend friends and family to you. Great works
Many thanks for the 5* review Faisal, we will pass your kind comments to Faraz. Needless to say, if you know of anyone looking to let or rent a property currently, please do pass on our details as we would welcome the opportunity to assist, Felicity J Lord Lettings Team
5/5
GoogleThe work of Martin and Danielle on the sale of my flat has been exceptional throughout. From getting myself and my wife a price for the property well beyond our initial expectations to the service throughout the sale process Martin and Danielle have been superb. They kept us up to speed on all developments and put pressure on both sets of solicitors to get the job done. I would heartily recommend them to anyone and would use them again for any future sale. It has been the best estate agent experience I have enjoyed in many sales and purchases over the years.
It has been our pleasure Edward, we'd gladly represent you again in the future. Wishing you and the family all the best.
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