Trusted Agent profile Β· London

Felicity J Lord London reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

325 reviews across 2 platforms

Unit 2, London, E14 9SH

Part of Felicity J Lord, see every office.

Felicity J Lord's office in London, at Unit 2, is rated 4.6 out of 5 across 325 reviews on two platforms, including 322 Google reviews rated 4.6.

Google logo

4.6 / 5

322

Reviews on Google

This office

The Trusted Agent logo

5.0 / 5

3

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Danielle in the sales team is fantastic. She’s friendly and proactive but never pushy. I’m a first time buyer and she really helped guide me through the process of buying a flat.

Holly Β· 24 June 2022

Agent replied Β· 24 June 2023

Thank you for your kind words Holly, I'm glad you've had a good experience with us. I can't wait to hand over the keys to your new home. πŸ˜ƒ Kind Regards Danielle Ashford-Quaye …

5/5

Google

Found Moncef at FJL to be excellent, from our first viewing of the property right through to purchase. Nothing has been too much trouble, and he (and his colleague Shobad) have been a vital link in the process of dealing with the seller and their Solicitor, responding quickly and fully to all requests. You feel with FJL that their staff have your interests at heart too, not just the sellers and making a sale. Would highly recommend.

Matt Β· 25 June 2019

5/5

Google

Had a great experience with Luke, very professional and accommodating to our needs. Would happily use his services again and would highly recommend!

Cassie Β· 29 April 2023

Agent replied Β· 25 November 2023

Dear Cassie thank you for your kind words about Luke, it means a great deal to him and the team. Should you need any help with moving in the future please contact us again.

5/5

Google

Had a great experience with Luke, very professional and accommodating to our needs. Would happily use his services again and would highly recommend!

Cassie Β· 26 April 2023

Agent replied Β· 21 March 2024

Dear Cassie thank you for your kind words about Luke, it means a great deal to him and the team. Should you need any help with moving in the future please contact us again.

5/5

Google

Had a great experience with Luke, very professional and accommodating to our needs. Would happily use his services again and would highly recommend!

Cassie Β· 25 April 2023

Agent replied Β· 24 June 2023

Dear Cassie thank you for your kind words about Luke, it means a great deal to him and the team. Should you need any help with moving in the future please contact us again.

5/5

Google

Both Eduard and Shobad (Wapping) did an excellent job with the purchase of my new apartment. From the initial viewing a couple of months back until the completion last week: they both delivered an amazing service and supported me through every step of the way. My questions were always immediately answered and their guidance reassured me when I had any doubts. Thank you both again for all your support. Very much appreciated. Norma

Norma Β· 24 June 2020

5/5

Google

Our first experience with rental agency could not be better. James Bastic took extra care, constantly kept us informed and guided us through the process. We are happy with our apartment and highly recommend FJL if you are looking for a flat.

Anna Β· 29 July 2019

Agent replied

Dear Anna Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Wishing you a great day until the next time we meet. Kind regards, Felicity J Lord Wapping (Lettings)

5/5

Google

Bhavi helped us view a property a few weeks ago. She was very professional and very responsive to our questions and requests. Even though we didn't end up accepting the property, we were impressed with her open approach to the whole process.

Oliver Β· 29 July 2019

Agent replied

Many thanks Oliver for providing such positive feedback. It will mean a lot to Bhavi and the whole team at Wapping. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help.

5/5

Google

Danielle and Martin looked after the sale of my flat amazingly. I have already recommended them to friends who are thinking of selling in the area soon!

Peter Β· 29 July 2022

Agent replied Β· 24 June 2023

Thank you for your feedback Peter, I'm glad you enjoyed our service. Wishing you the very best in you new home. Kind Regards, Danielle Ashford-Quaye

5/5

Google

Felicity J Lord provide an excellent service for those seeking a place in London. Louise Smith was our agent and did an incredible job.

Inacio Β· 29 July 2019

5/5

Google

Great service from Mohammed.πŸ‘Œ …

Amal Β· 23 March 2024

Agent replied Β· 21 March 2024

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to Mohammed. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help

5/5

Google

I was very impressed with the professionalism of all the staff at the Wapping office. I was regularly kept updated with progress and any queries that I had were dealt with efficiently. I would recommend FJ Lord to all.

Deirdre Β· 29 July 2019

Agent replied

Deirdre Kelly, thank you for taking the time to leave us feedback.

5/5

Google

Danielle from the sales team is really proactive and as a buyer, you feel like you’re in great hands. Thank you so much for your time!

Sophie Β· 24 June 2022

Agent replied Β· 24 June 2023

Thank you for your kind words Sophie, I hope we find what you are looking for. Best Wishes, Danielle Ashford-Quaye

5/5

Google

Danielle Ashford-Quaye, from the Sales team has gone above and beyond helping us with our property search. Always very knowledgeable and friendly, would definitely recommend!

Eleanor Β· 24 June 2022

Agent replied Β· 24 June 2023

Thank you Eleanor, I'm glad you've had a good experience with us so far, I hope I can help you find your dream home. Best Wishes, Danielle Ashford-Quaye 😊 …

5/5

Google

Moncef and Shobad were great to work with, they helped move the process along as quickly as possible and were always professional

Kathy Β· 25 June 2019

5/5

Google

Mohammed from lettings really went the extra mile to help secure our property. Would 100 per cent recommend him to any future tenant!

George Β· 28 August 2022

Agent replied Β· 24 June 2023

Hi George, thank you very much for your kind words, it will mean a lot to Mohammed and the team here at Wapping. Needless to say, if there is anything else we can assist with, please don't hesitate to contact us. Felicity J Lord Wapping.

5/5

Google

Bilal Qaisar and Bhavi Gangotra helped me a lot from Viewing to final move in the property. They are all very helpful in finding new home 🏘️PositiveResponsiveness, Quality, Professionalism, Value

Priyesh Β· 25 August 2021

Agent replied Β· 24 June 2023

We are very happy to have provided you with such a positive experience Alejandra and thank you again for the great review. It will mean a great deal to Bilal and the team at Wapping. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love to help. We very much hope that you enjoy your new home.

5/5

Google

It is not easy to find a good estate agent... I was very impressed with Felicity J Lord Wapping. They were pleasant, professional and managed to sell our flat above asking price. I would definitely recommend them.

Oksana Β· 29 July 2019

Agent replied

Thank you, Oksana, for reaching out to us. Your opinion plays an integral part in our customer service.

5/5

Google

We have used FJ Lord Wapping to manage our flat for the last 4 years and they have been extremely professional and friendly. we are very pleased with their service and would recommend them to let with.

Will Β· 29 July 2019

Agent replied

Dear Mr Nixon, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Wapping (Lettings)

5/5

Google

Very satisfied with the service received while renting out a property from Mohamed at Felicity J. Lord. Very professional and helpful throughout the process.

Caroline Β· 24 June 2022

Agent replied Β· 24 June 2023

Many thanks for providing such positive feedback. It will means a lot to the team here at Wapping. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help. Kind regards, Mohamed Medjaoud, Wapping, Felicity J Lord (Lettings)

4/5

Google

Felicity J Lord estate agents in Wapping branch deseve 4stars specially Edward & Amy. They sold our property as they promised in short period of time. I would certainly recommend them to my friends. Keep up the good work!

Eufemia Β· 25 June 2017

Agent replied

Thank you, Eufemia, for reaching out to us. Your opinion plays an integral part in our customer service.

5/5

Google

Martin and Danielle definitely went the extra mile to make this sale happen with great communication throughout. Many thanks to both of you.

Mark Β· 24 June 2022

Agent replied Β· 24 June 2023

Thank you Mark, I'm glad you had a good experience with us. You've been great to work with. We look forward to completing on your other property too. Kind Regards, Danielle Ashford-Quaye :)

5/5

The Trusted Agent

Very helpful, great service

I’ve rented properties before with other agencies and Ivan has definitely been the most helpful agent so far. I work quite long and odd hours in the City and Ivan and Felictity J Lord have been very accommodating of this and have made sure any questions that I had were answered within 24 hours, even on the weekend. Renting with them has been a very straightforward process. Would recommend

Josie Β· 27 November 2018

5/5

Google

I think I've found my favourite Estate Agent in Lee Scott. She is super helpful and answered all my questions! Really hoping to buy a property through her!PositiveQuality

Sandra Β· 25 August 2021

Agent replied Β· 24 June 2023

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help

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