Trusted Agent profile · London
★★★★★
325 reviews across 2 platforms
Unit 2, London, E14 9SH
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at Unit 2, is rated 4.6 out of 5 across 325 reviews on two platforms, including 322 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleVery helpful and well informed in arranging viewings. Many thanks.
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, in Wapping it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleHad some viewings with Luke Jackman who was incredibly professional and helpful in finding a property.
Dear Taylor thank you for your kind words about Luke, it means a great deal to him and the team. Should you need any help with moving in the future please contact us again.
5/5
GoogleGreat support and advice from Luke Jackman.
Dear John thank you for taking the time to provide feedback for Luke, Should you know of anyone that is looking to sell or buy a property, please do pass on our details. We would love to help, Felicity J Lord Wapping
5/5
GoogleBeen with F J Lord for a couple of years now and the service has always been fantastic. I highly recommend them and I have dealt with both the bow and wapping branches.
Thank you so much Edwin, You really made our day today. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Wapping (Lettings)
5/5
GoogleFelicity was one of the best experience I’ve ever had whilst searching my perfect home. Super professional, welcoming, friendly and exceeded all my needs and expectations! Would highly recommend to friends and family.
Thank you for providing such positive feedback Ritchy. It will mean a great deal to the team at Wapping. Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help. Enjoy your new home!
4/5
GoogleFelicity J Lord helped me through the process of being a first time buyer. They were all approachable, friendly, and very straight-forward throughout. I felt well supported and would recommend their services.
Thank you, Josie, for reaching out to us. Your opinion plays an integral part in our customer service.
5/5
GoogleI just had a viewing for a flat for sale with Danielle and she is exceptionally friendly and professional
Thank you Olimpia, I look forward to finding your dream home. Kind Regards, Danielle Ashford-Quaye
5/5
GoogleGood viewing experience with Mohammed
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleJames Bastick found me a new tenant and he was very helpful and kept me informed. It's been a pleasure dealing with Felicity J Lord and all their staff at Wapping.
Dear Anthony Garner, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Thank you again for your star rating! Regards Felicity J Lord Wapping
5/5
GoogleNot always easy to find approachable agents. But the Wapping lettings team were great. Would definitely recommend them when renting. I emailed Billie-lee and viewed with James both great guys....
Hi Adam Frahm, We're pleased to see the 5-star rating you left for us. You really made our day today. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Wapping (Lettings)
5/5
GoogleJust had a great viewing with Danielle, she’s been super helpful, 5star service. Can’t recommend highly enough.
Thank you Jan, I'm glad you've had a great experience with us. Kind Regards, Danielle Ashford-Quaye
5/5
GoogleSpeed, anticipating Client's needs and amazing efficiency. I was lead through every step of the way in a completely new city and country for me. Louise handheld me throughout the process, and we did 90% of the documents and negotiation process online. She made it as painless as possible. Wish all experiences in life were as easy as this one!
4/5
GoogleExcellent property management service from Stephanie Haig this week. Fast and efficient in dealing with current issues and getting appliances delivered . Just the service I need.
Many thanks for the positive feedback Sandy, it will mean a lot to Steph and the entire Property Management team. Needless to say, if you know of anyone looking to let or rent a property currently, we would love to help!
1/5
GoogleWorst customer service ever. Ignore customer and rough. Never solve problem but make more. Letting agent Ben unprofessional and avoid issues, even provide wrong information.
Dear ???, many thanks for taking the time to provide a review. I am disappointed to see your low star rating. Please make contact with me directly at wapping.lettings@fjlord.co.uk to enable me to fully understand your concerns and help find a resolution. Kind regards, Bhavi
5/5
GoogleLuke and Martin have been very prompt and accommodating
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Sales, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to buy or sell a property, please do pass on our details. We would love to help
5/5
GoogleI have used FJL for around 10 years and they have provided a good service .
We are very happy to have provided you with such a positive experience and thank you again for the great review. It will mean a great deal to the team at Wapping. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love to help.
5/5
GoogleI have a very nice experience with Bhavi Gangotra during the whole process about renting a property, she’s responding well and helpful.
Thank you for taking the time to provide such positive feedback K Kauri It will mean a great deal to Bhavi . Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details, we would love to help.
4/5
GoogleDale has been marvellous. Highly recommended.
5/5
GoogleDanielle Ashford-Quaye did a stellar job 😃 …
Thank you Eduardo, I look forward to finding a home for you. Best Wishes, Danielle Ashford-Quaye
5/5
GoogleVery professional and flexible.
Thank you for taking the time to provide a 5 star review, it will mean a great deal to the team. Needless to say, should you are should you know of anyone that is looking to let or rent a property, please do pass on our details.
5/5
The Trusted AgentAmazing
Maria has been wonderful!
5/5
GoogleShobad and Ed from the Wapping branch have delivered excellent service with the sale of our property. They have gone above and beyond what was expected and we are so grateful for all their hard work that they have put in to make sure our sale went through.
5/5
GoogleDanielle from sales was great!
Thank you Chris. Best Wishes, Danielle Ashford-Quaye
5/5
GoogleExcellent service provided by Bhavi from start to finish and achieved more then asking rent
We are very happy to have provided you with such a positive experience Ash and thank you again for the great review, it will mean a great deal to Bhavi. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
