Trusted Agent profile · London
★★★★★
460 reviews across 1 platform
34, Horselydown Lane, London, SE1 2LN
Felicity J Lord's office in London, at 34, is rated 4.8 out of 5 across 460 reviews on 1 platform, including 460 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe want to thank you very much for the speedy, dedicated and professional manner in which you handled this new tenancy. Especially over such a tight timeframe. Much appreciated
Thank you for taking the time to provide such positive feedback, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleI’ve been with FJL Shad Thames for a few years now, and the team there are very professional and provide excellent service for tenancies and properry maintenance.PositiveResponsiveness, Quality, Professionalism
Dear Mr Rakesh Kshatriya, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you have any further questions, please give us a call. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details as we would love to help. Regards Felicity J Lord Shad Thames (Lettings)
5/5
GoogleSuch a central office full of friendly staff who accommodated us in every way they could! They kept our luggage while we went around London and drove us to our new home. 10/10!
Many thanks Megan for providing such positive feedback. It will mean a lot to Inga and the whole team at Shad. You couldn't have picked a better weekend to move in! Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleGavin May displayed great local knowledge and was extremely helpful in assisting us with the search for a suitable flat in the Bermondsey area.He was informative but not pushy and I would definitely recommend him. Guy Morgan
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleReally liked Richard, very helpful and transparent guiding us through shad thames
Dear Nicholas, it was great working with you and many thanks for your kind review. Best, Richard Williams (Sales)
1/5
GoogleWorst property management company in London. Only look out for the needs of the landlord, poor response rate for urgent items.
5/5
GoogleI found the staff at this branch professional and pleasant to deal with . My property was well described and the photos were great .Once the sale was agreed everything was dealt with as promptly as possible . I would not hesitate to recommend them to friends / family .I dealt mainly with Susie whom I found very professional dealing with any questions I had promptly .
4/5
GoogleOverall great experience with agent from Shad Thames. The agent helped to get offer and references through as quickly as possible and was available for any questions we had during the process.
Dear Leonie, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.
5/5
GoogleI had a nice viewing with Richard W, he gave detailed information on the property and was very helpful. Highly recommend
Dear Yana, it was a pleasure working with you and we really appreciate your kind review. Best regards, Richard Williams
5/5
GoogleI haven't got enough words to praise Emily at Fecility J Lord. She's extremely professional and absolutely brilliant!! I couldn't ask for a better person to deal with for Service and satisfaction.. EXCELLENT
Good morning Lateef. Thank you so much for taking the time to leave such positive feedback, it will mean a lot to Emily and our Property Management team.. Needless to say, if you know of anyone looking to let or rent a property currently, please pass on our details as we would love to help.
5/5
GoogleGreat sale negotiation support by Richard
Dear Francesca, it was great working with you and many thanks for your kind review. Best, Richard Williams (Sales)
5/5
GoogleNice to find a proper agency in London. Good, honest and direct communication by Inga and Monika. Recommended.
5/5
GoogleDespite not purchasing with fjl, Susannah proved to be very effective and diligent with her support and follow up. I will definitely use this agent in future if the need arises.
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleOur experience as first time letters with Felicity J Lord has been nothing but great. Our main contact, Inga, was kind and professional and helped us through the entire process.
Thank you so much for your kind words Cecile, they will make Inga's day! Needless to say, if you know of anyone looking to let or rent a property, we would love to help.
5/5
GoogleVery helpful, pleasant responses and always returned my calls.
5/5
GoogleVery professional and quick responses from Inga Nair. Smooth process throughout and was readily available for any questions/concerns. Much appreciated Inga! :)
Dear Anne, Thank you for taking the time to leave such positive feedback following the service received from our residential lettings branch in Shad Thames. Needless to say, should you know of anyone looking to let or rent a property , please do pass on our details as we would love to help!
5/5
GoogleI had very positive experience working with Rasa, she was very helpful and prepared for viewings. She has tailored the offer to my needs. It was a pleasure working with her.
Dominika J, thank you for taking the time to leave us feedback. Thank you again for your star rating! Regards Felicity J Lord Shad Thames (Lettings)
5/5
GoogleI hired Felicity J Lord to rent out my apartment, and was happy to find the apartment rented within a few weeks for a good offer. A very professional service throughout.
Dear Jamie, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Thank you again for your star rating! Regards Felicity J Lord Shad Thames (Lettings)
5/5
GoogleVery satisfied with the level of service received all round as a Landlord. Thank you
Thank you for taking the time to provide such positive feedback, it will mean a great deal to the team. Needless to say, should you are should you know of anyone that is looking to let or rent a property, please do pass on our details.
5/5
GoogleThank you for the easy rental process. Gemma guided me through the process and was very quick with her responses. Cheers!
Dear Alex, Thank you for taking the time to leave such positive feedback following the service received from Gemma Bond at our residential lettings branch in Shad Thames. Needless to say, should you know of anyone looking to let or rent a property , please do pass on our details as we would love to help!
5/5
GoogleSusie was very helpful and kept things progressing throughout.
5/5
GoogleI had a fantastic experience with Susannah Hope. She dealt with us very professionally and efficiently throughout the process that is from viewing to offer to the negotiation level stage. She is always be there to help and communicate quickly with no delays. It was great working with her and hope we close something soon with her.
5/5
GoogleInga is super nice and friendly Great service
5/5
GoogleA very professional service from Susannah at FJL, good knowledge and insight into the area and took the time to understand our requirements.PositiveResponsiveness, Professionalism
Good afternoon Anne, thank you for your kind words , they will mean a great deal to Susannah and the entire team at Shad Thames. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to, buy, sell, let or rent a property, please do pass on our details, as we would love to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Felicity J Lord's London office has 460 reviews across 1 platform: 460 on Google.
Felicity J Lord London is rated 4.8 out of 5 across all 460 reviews, and 4.8 out of 5 on Google from 460 reviews.
Felicity J Lord London, 34, Horselydown Lane, London, SE1 2LN.
