Trusted Agent profile · London
★★★★★
481 reviews across 1 platform
34, Horselydown Lane, London, SE1 2LN
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 34, is rated 4.8 out of 5 across 481 reviews on 1 platform, including 481 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe let a flat from FJL last week. The service was professional, friendly and efficient. Highly recommended.
Many thanks for taking the time to leave us a 5* rating David, it will mean a great deal to the whole team at Shad Thames. Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to assist
5/5
GoogleFantastic experience. Coming from Australia, I have heard of terrible experiences of London agents but the team at Shad Thames have shown nothing but professionalism. They are very good with contact and very good in helping me navigate the different system here in London. Extra kudos for Inga Nair.
5/5
GoogleExtremely efficient and proactive :)
Dear Chris, thank you very much for kind review!
5/5
GoogleI was very pleased with Felicity J Lord, and with Simon Totterdell specifically, from the viewing all the way to closing the deal. He kept me informed and gave his professional advise throughout the process and ensured that a stressful time like buying property went as smooth as possible. Thank you!
5/5
GoogleVery good services. They always helping me and they answering faster all the time.
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We''re always happy to help! Regards Amandeep Panesar
5/5
GoogleThank you jack for the fantastic job you done on my mortgage. You managed to find a lender despite my really complicated situation. I'm delighted with the new home. Please also pass my thanks on to your team at fjl. Their knowledge on the local area was brilliant.
5/5
GoogleProfessional, efficient and overall very friendly service. I'd use it again and recommend.
Dear Davi Quintiere, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
GoogleChris and Simon are a great team and handled the sale of my flat in London Bridge excellently. Their experience of the market and managing the selling process ensured a smooth transaction. Highly recommendPositiveResponsiveness, Professionalism
1/5
GoogleWorst property management and follow skills!
I am very sorry to read your comments. Please contact the branch directly and Monika and the whole team will will do all that they can to assist.
5/5
GoogleGreat service, would recommend
Good morning Sergios, Thank you for taking the time to leave such positive feed back! We are glad to hear you had a great experience with us! Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.
5/5
GoogleSusie has always provided me with a personal, informed and professional service which has been a breath of fresh air for me. Her attention to detail and ability to get results is simply impressive.
5/5
GoogleI went for a couple of viewings with Felicity J Lord. The agent that took me (Susannah) was very helpful and well prepared about the property. Would recommend overall.
5/5
GoogleI found Susannah Hope very helpful, sympathetic and sensitive to what I was looking for. She is extremely knowledgeable about the properties in the area and I would trust her judgment.
5/5
GoogleVery responsive and kept me up to date with the progress of the flat purchase. Felicity J Lord was very supportive and answered all questions from being a first time buyer.
5/5
GoogleChris at the Shad Thames branch was very helpful and responsive throughout my purchasing experience! All of my queries were answered promptly and followed up
1/5
GoogleTerrible experience as a tenant at a flat with Felicity Lord. Unresponsive and unhelpful - wouldn't recommend.
5/5
GoogleSusannah exceeded my expectations, she was hard working, responsive and kept me up to date with progress on my purchase.
5/5
GoogleSpot on professional service when selling my flat from Simon Totterdell. Went that extrra mile......
5/5
GoogleRating only, no written review.
We’re so grateful for your five-star review. Please don’t hesitate to get in touch if we can help with anything else.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Dear Olufoyinsola, Many thanks for the 5* review, Needless to say, if you know of anyone looking to let or rent a property currently, please do pass on our details as we would welcome the opportunity to assist, Inga, Gemma and Felicity J Lord Lettings Team
1/5
GoogleRating only, no written review.
Dear Olufoyinsola, Many thanks for the 5* review, Needless to say, if you know of anyone looking to let or rent a property currently, please do pass on our details as we would welcome the opportunity to assist, Inga, Gemma and Felicity J Lord Lettings Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
