Trusted Agent profile · London
★★★★★
460 reviews across 1 platform
34, Horselydown Lane, London, SE1 2LN
Felicity J Lord's office in London, at 34, is rated 4.8 out of 5 across 460 reviews on 1 platform, including 460 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGemma at Felicity J Lord was absolutely wonderful, giving us a great insight into our chosen area as well as finding us the perfect flat. Would definitely use again.
Thank you so much. Gemma is soon to be heading off on maternity leave and will be sorely missed. Your positive feedback will be very well received.
5/5
GoogleSimon from Felicity J Lord helped me extremely. Honourable top guy! Highly recommend!
Dear Mathesh, thank you and I hope everything goes well on your purchase. Kind Regards Simon ( Sales )
5/5
GoogleVery efficient and friendly service provided by Inga Nair. Inga looked after every detail from first viewing to post move in support. Would highly recommend.
Dear Mr Smith, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleCannot praise Stephanie enough, she is friendly, professional and knowledgeable, all my requests were dealt with promptly and efficiently and would highly recommend her.
Thanks so much for the positive feedback David, Steph will be over the moon. Needless to say if you know of anyone looking to let or rent a a property, please pass on our details. We would love to help!
5/5
GoogleThe level of service and attention to detail that Inga provided pre and post tenancy has been exceptional. I would highly recommend their services.
Hi Paul, We are very happy to have provided you with such a positive experience! Thank you for taking your time to leave us review. If you, or if you know, of anyone that has a property to let or that we can assist in find a new property, please do not hesitate to pass on our details to them. We would love to help. Kind regards, Inga Nair
5/5
GoogleInga Nair provided excellent service - she was very efficient and provided tailored services to meet my needs regarding tenancy in London. V impressed.
Dear Kimberley, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you, or if you know, of anyone that has a property to let or that we can assist in find a new property, please do not hesitate to pass on our details to them. We would love to help. Kind regards, Inga Nair
5/5
GoogleThey do a very good job listening and getting the lease done even in covid.PositiveResponsiveness, Professionalism, Value
Dear Cameron, Thank you for taking the time to leave such positive feedback following the service received from our residential lettings branch in Shad Thames. Needless to say, should you know of anyone looking to let or rent a property , please do pass on our details as we would love to help!
5/5
GoogleVery supportive and accommodating - worked hard to find a buyer and in a very short space of time. Definitely would use again.
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleSussanah provided a very professional and accomodating (excuse the pun!) service to assist us in the purchase of our new apartment in London. The process was very smooth and efficient even in the midst of the current Covid situation. Leaving us to happily settle into our new residence.
5/5
GoogleAlways respond promptly to enquiries, very friendly and professional
Dear Katy, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you have any further questions, please give us a call. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details as we would love to help. Regards Felicity J Lord Shad Thames (Lettings)
5/5
GoogleChris,Simon and Suzie have been brilliant from start to finish. I instructed them to sell 2 properties for me and they managed to sell both in what is a tricky market. The service I have received from all members of the team has been first class....hopefully will need your help again.
5/5
GoogleAlways a pleasure to engage the services of the lettings team who are good to do business with. Both knowledgable and supportive staff..
Dear Martin, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Thank you again for your star rating! Regards Felicity J Lord Shad Thames (Lettings)
5/5
GoogleAfter trying to sell our property with other agencies, Felicity J Lord succeded where other have failed. Very positive experience!
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleWe let a flat from FJL last week. The service was professional, friendly and efficient. Highly recommended.
Many thanks for taking the time to leave us a 5* rating David, it will mean a great deal to the whole team at Shad Thames. Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to assist
5/5
GoogleFantastic experience. Coming from Australia, I have heard of terrible experiences of London agents but the team at Shad Thames have shown nothing but professionalism. They are very good with contact and very good in helping me navigate the different system here in London. Extra kudos for Inga Nair.
5/5
GoogleExtremely efficient and proactive :)
Dear Chris, thank you very much for kind review!
5/5
GoogleI was very pleased with Felicity J Lord, and with Simon Totterdell specifically, from the viewing all the way to closing the deal. He kept me informed and gave his professional advise throughout the process and ensured that a stressful time like buying property went as smooth as possible. Thank you!
5/5
GoogleVery good services. They always helping me and they answering faster all the time.
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We''re always happy to help! Regards Amandeep Panesar
5/5
GoogleThank you jack for the fantastic job you done on my mortgage. You managed to find a lender despite my really complicated situation. I'm delighted with the new home. Please also pass my thanks on to your team at fjl. Their knowledge on the local area was brilliant.
5/5
GoogleProfessional, efficient and overall very friendly service. I'd use it again and recommend.
Dear Davi Quintiere, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
GoogleChris and Simon are a great team and handled the sale of my flat in London Bridge excellently. Their experience of the market and managing the selling process ensured a smooth transaction. Highly recommendPositiveResponsiveness, Professionalism
1/5
GoogleWorst property management and follow skills!
I am very sorry to read your comments. Please contact the branch directly and Monika and the whole team will will do all that they can to assist.
5/5
GoogleGreat service, would recommend
Good morning Sergios, Thank you for taking the time to leave such positive feed back! We are glad to hear you had a great experience with us! Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.
5/5
GoogleSusie has always provided me with a personal, informed and professional service which has been a breath of fresh air for me. Her attention to detail and ability to get results is simply impressive.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Felicity J Lord's London office has 460 reviews across 1 platform: 460 on Google.
Felicity J Lord London is rated 4.8 out of 5 across all 460 reviews, and 4.8 out of 5 on Google from 460 reviews.
Felicity J Lord London, 34, Horselydown Lane, London, SE1 2LN.
