1/5
TrustpilotNo Stars: Avoid Avoid Avoid
No Stars.
Trusted Agent profile · London
Felicity J Lord London reviews
★★★★★
1,500 reviews across 2 platforms
22-23, Harbour Exchange Square, London, E14 9GE
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 22-23, is rated 4.3 out of 5 across 1,500 reviews on two platforms, including 608 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery nice guy and available to help you…
Very nice guy and available to help you at any timw
5/5
GoogleAmazing serving. Really good help, your moving in the right hands. I can only recommend.
5/5
TrustpilotLucy at the Clerkenwell branch is professional and kind.
Very good experience in finding the right apartment.
5/5
TrustpilotRecommended
Very good service - quick responses and always helpful.
5/5
TrustpilotIlya Hubin Review
Really Friendly,knowledgeable and Welcoming.
5/5
Trustpilotgreat people…great service
would recommend for selling buying and renting
1/5
TrustpilotUnprofessional
5/5
GoogleFriendly and professional
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hi Erru, Thank you for taking the time to leave a review. Should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help. All the best with your new home. Kind regards, Jean Raimondi- Canary Wharf, Lettings Felicity J Lord.
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Dear Petronille, Thank you so much for your 5* review. If you ever need anything in the future regarding house hunting, please don't hesitate to reach out. Best regards, John Costea - Felicity J Lord - Canary Wharf (Sales Team)
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for your feedback, we really do value this, please contact canary.wharf.lettings should you wish to discuss further.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you, Ipek, for your review. Your feedback is very important to us and we'd like to look into this further. Could you please email us at canary.wharf.lettings@fjlord.co.uk with the full details so that we can investigate. We're disappointed to hear of the negative experience you had at our office. We strive for 100% satisfaction, and we regret to find out that this was not the case. We hope to hear from you soon so we can resolve your issue as quickly as possible. Felicity J Lord Canary Wharf
4/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help Kind Regards Chantelle Dooher
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Jake, Thank you so much for taking the time to leave a 5* rating for us at Felicity J Lord Canary Wharf. Always here to help should you need anything else in the future. Kind regards, Matthew Lavery, Canary Wharf, Felicity J Lord (Lettings)
1/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Good morning Thank you for your rating, we are sorry we have fallen short of a 5* service for you. Should you have anything you wish for me to investigate, please get in touch. Kind regards Louise Smith Lettings Branch Partner
5/5
GoogleRating only, no written review.
5/5
TrustpilotGood agency.
Rating only, no written review.
Agent replied · 12 June 2024
Dear Oliver, Thank you for your 5 star review. We take great pride in delivering great customer service and we are delighted to read this. May I ask who you were looked after by?Regards,David Greenslade (MARLA)Branch Partner FJ Lord Bow
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Felicity J Lord London
Has Felicity J Lord won any awards?
Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
