Trusted Agent profile · London
★★★★★
1,490 reviews across 2 platforms
22-23, Harbour Exchange Square, London, E14 9GE
Felicity J Lord's office in London, at 22-23, is rated 4.3 out of 5 across 1,490 reviews on two platforms, including 598 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleRating only, no written review.
Thank you for taking the time to provide such positive feedback, it will mean a great deal to the team. Needless to say, should you are should you know of anyone that is looking to let or rent a property, please do pass on our details.
4/5
GoogleRating only, no written review.
Hi Amelia Thank you very much for your 5* Review, we appreciate any feedback you may have as well that earned us your 5* recommendation. Wishing you good luck in your new home, thank you again. Best wishes, Chantelle Dooher(Canary Wharf Lettings)
5/5
GoogleRating only, no written review.
Hi Lily , Thank you so much for taking the time to leave a lovely review. Always here to help should you need anything else in the future. If you or your friends/family ever have any properties you need assistance finding tenants for or managing in the area again, please reach out we'd be delighted to assist, Kind regards, Chantelle Dooher Canary Wharf, Felicity J Lord (Lettings)
5/5
GoogleRating only, no written review.
Thank you very much Kind regards, Jessica
5/5
GoogleRating only, no written review.
Dear Paul, Thank you so much for taking the time to leave a 5* rating. Always here to help should you need anything else in the future. Kind regards, Louise Smith Canary Wharf, Felicity J Lord (Lettings)
1/5
TrustpilotTotally unprofessional
Rating only, no written review.
Hi,We're sorry to hear your review. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@ fjlord.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
4/5
GoogleRating only, no written review.
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleRating only, no written review.
Thank you for your 5 Star review!
5/5
GoogleRating only, no written review.
Thank you for taking the time to provide such positive feedback, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleRating only, no written review.
Thank you for taking the time to provide such positive feedback, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleRating only, no written review.
Thank you for taking the time to provide such positive feedback, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleRating only, no written review.
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help
5/5
TrustpilotVery helpful and great service
Rating only, no written review.
Thank you very much for your feedback, it means a lot to the team and to Shannen. Felicity J Lord Islington Lettings
4/5
GoogleRating only, no written review.
Thank you for taking the time to provide such positive feedback, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleRating only, no written review.
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
TrustpilotVery friendly and professional visit!
Rating only, no written review.
Dear Victor, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.If you know of anyone else who would benefit form our 5 star service please do not hesitate to pass on our details.Regards,David Greenslade MARLABranch Partner
5/5
TrustpilotI have a very good experience
Rating only, no written review.
Dear Emily Gomez, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you know of anyone else who could benefit from our 5 star service then please pass on our details.Regards,David Greenslade MARLA Branch Partner
5/5
TrustpilotJean was lovely
Rating only, no written review.
Dear Barnaby, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you know of anyone else who could benefit from our 5 star service then please pass on our details.Regards,David Greenslade MARLABranch Partner
5/5
TrustpilotProfessional and charismatic.
Rating only, no written review.
Dear Emanuele, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you know of anyone else who would like the same 5 star service please pass on our details.Regards,David Greenslade MARLABranch Partner
5/5
TrustpilotNice and efficient service.
Rating only, no written review.
Hi Eli, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
5/5
TrustpilotProfessional and friendly
Rating only, no written review.
Dear Abdullah, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We do hope we can be of assistance in the future. Take care!
5/5
TrustpilotThanks Bilal and happy new year
Rating only, no written review.
Dear Travis, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us at FJ Lord Bow and in particular Bilal. If you know of anyone else who would benefit from this 5 star service do not hesitate to pass on our details.Regards,David Greenslade MARLABranch Partner
5/5
TrustpilotThanks Bilal for finding out new flat.
Rating only, no written review.
Dear Fergus,Thank you again for taking the time to let us know how we did. We hope you have a great day! If you know of anyone else who would benefit from this 5 star service do not hesitate to pass on our details.Regards,David Greenslade MARLABranch Partner
5/5
TrustpilotBrilliant service
Rating only, no written review.
Thank you again for your 5 star rating Adam!RegardsFelicity J Lord Stoke Newington (Lettings)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum.
