Trusted Agent profile · London

Felicity J Lord London reviews

★★★★★ Great

1,490 reviews across 2 platforms

22-23, Harbour Exchange Square, London, E14 9GE

Felicity J Lord's office in London, at 22-23, is rated 4.3 out of 5 across 1,490 reviews on two platforms, including 598 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

598

Reviews on Google

This office

Trustpilot logo

892

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent and very helpful service!

Rating only, no written review.

Lasse · 15 July 2019

Agent replied · 12 June 2024

Lasse Oiva, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!Regards, Felicity J. Lord Lettings

1/5

Google

Rating only, no written review.

Pedram · 15 June 2019

Agent replied · 13 June 2024

Dear Mr Jahandar, We have check your name against our client database and can not see that we have been in communication with you. If your review is genuine then we would like to hear your reasons. Please contact me directly to discuss adam.wolfryd@fjlord.co.uk or call 020 7987 6776. We strive to give our clients the best customer experience so if there has been a genuine issue then i would like to discuss it further. Regards Adam Wolfryd Senior Partner

1/5

Google

Rating only, no written review.

Ðeath · 15 June 2019

Agent replied · 13 June 2024

Dear Death, We have checked our records and can not see that we have ever had any dealings with you. We suspect that your review is not genuine but if there is something you would like to discuss please contact me directly. Adam.wolfryd@fjlord.co.uk or call me on 020 7987 6776.

4/5

Google

Rating only, no written review.

Ola · 15 June 2019

Agent replied · 13 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Rating only, no written review.

Ana-Raluca · 15 June 2019

5/5

Google

Rating only, no written review.

Amrita · 15 June 2019

Agent replied · 13 June 2024

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.

5/5

Google

Rating only, no written review.

Phillip · 15 June 2019

5/5

Google

Rating only, no written review.

Kirstin · 15 June 2019

5/5

Google

Rating only, no written review.

Arun · 15 June 2019

5/5

Trustpilot

Really great service.

Rating only, no written review.

Yaël · 27 February 2019

Agent replied · 12 June 2024

Your recommendation means so much to us and we''re so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5/5

Google

Rating only, no written review.

Walid · 15 June 2018

1/5

Google

Rating only, no written review.

Laura · 15 June 2018

Agent replied · 13 June 2024

Dear Laura Thank you for your feedback relating to your experience in dealing with our residential lettings colleagues and we are sorry that you are so disappointed with the experience. As a business we welcome all customer feedback and understand that our lettings colleagues have attempted to contact you to discuss your feedback further. I would like to invite you to please contact our residential lettings team to discuss your concerns further. Thank you once again for taking the time to leave a review .

5/5

Google

Rating only, no written review.

Philomena · 15 June 2018

Agent replied · 13 June 2024

Hi Philomena, We're pleased to see the 5-star rating you left for us. We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

Rating only, no written review.

Natalja · 15 June 2018

Agent replied · 13 June 2024

Dear Natalja We're pleased to see the 5-star rating you left for us. We hope to see you soon!

5/5

Google

Rating only, no written review.

Oxana · 15 June 2018

Agent replied · 13 June 2024

Dear Oxana, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.

5/5

Google

Rating only, no written review.

Magdalena · 15 June 2017

Agent replied · 13 June 2024

Magdalena thank you for taking the time to leave us feedback.

5/5

Google

Rating only, no written review.

Gustavo · 15 June 2017

Agent replied · 13 June 2024

Thanks Gustavo for leaving us this response.

5/5

Google

Rating only, no written review.

Carol · 15 June 2017

Agent replied · 13 June 2024

Hi Carol We're pleased to see the 5-star rating you left for us. Best of luck for the future. Regards Adam

5/5

Google

Rating only, no written review.

Rohit · 15 June 2017

Agent replied · 13 June 2024

Thanks Rohit for leaving us this response.

5/5

Google

Rating only, no written review.

Yilan · 15 June 2017

Agent replied · 13 June 2024

Hi Yilan We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!

4/5

Google

Rating only, no written review.

Matt · 15 June 2017

Agent replied · 13 June 2024

Matt Newnham, we are so pleased you enjoyed your visit to Felicity J Lord Canary Wharf!

4/5

Google

Rating only, no written review.

Prakash · 15 June 2017

Agent replied · 13 June 2024

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.

4/5

Google

Rating only, no written review.

MICHAEL · 15 June 2017

Agent replied · 13 June 2024

Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.

5/5

Google

Rating only, no written review.

Chloe · 15 June 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Felicity J Lord's Google reviews

Questions about Felicity J Lord London

Has Felicity J Lord won any awards?

Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum.

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