Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery pleasant experience with John Costea. Very professional and patient. Always trying his best to find the suitable property for us.
Liujun · 17 October 2024
Agent replied · 24 October 2024
Thank you so much for taking the time to share your experience. I am thrilled to hear that you found to be professional and patient throughout your property search.
If you have any further questions or need assistance, please don’t hesitate to reach out.
Best regards,
John Costea - Felicity J Lord - Canary Wharf (Sales Team)
★★★★★ 5/5
GoogleVery good service, very prompt. Jean Raimondi Vallesi assisted with all the queries and made the process very easy and understood my work schedule and provide the services accordingly. Definetly recommend their services.
Vaibhav · 15 March 2024
Agent replied · 13 June 2024
Hi Vaby,
Thank you so much for your kind words in your recent review. We are delighted to hear that you had a positive experience with us. Always here to help should you need anything else.
Kind regards,
Jean Canary Wharf Lettings, Felicity J Lord
★★★★★ 5/5
TrustpilotI have worked with Carl and David at…
I have worked with Carl and David at the bow office for a number of years excellent service
George · 12 December 2019
Agent replied · 12 June 2024
Dear George, Thank you for leaving such great feedback about your experience with Felicity J Lord Bow (Lettings). We appreciate your loyalty and will continue to provide a 5 star service for you. If you know of anyone else who would benefit from this 5 star service do not hesitate to pass on our details.Regards,David Greenslade MARLABranch Partner
★★★★★ 5/5
GoogleWe were delighted! We found our dream house after looking for a long time. Danny, the agent couldn't have been more professional and helpful in securing the sale for us, he was very impressive. We used their in house Financial Advisor and Solicitor to manage the whole process which was very smooth and stress free which is unusual when you buy a house! We would highly recommend.
David · 15 June 2019
Agent replied · 13 June 2024
Dear David, Thanks for leaving a review. We are glad to have exceeded your expectations and we all wish you well in your new home.
★★★★★ 5/5
TrustpilotHannah was wonderful
Hannah was wonderful and very responsive to all of our questions. She made the process so easy! Thanks Hannah
Spot · 4 May 2019
Agent replied · 12 June 2024
Thanks so much for the positive feedback, Hannah will be over the moon.Needless to say if you know of anyone looking to let or rent a a property, please pass on our details. We would love to help!
★★★★★ 5/5
TrustpilotThank you Bilal for showing us the flat…
Thank you Bilal for showing us the flat last night.Good knowledge of the area and good person.
Cecile · 28 February 2020
Agent replied · 12 June 2024
Cecile, thank you for your kind words , they will mean a great deal to the entire team at Bow. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love to help
★★★★★ 5/5
TrustpilotI have owned my buy to let flat for 8…
I have owned my buy to let flat for 8 years and since then I have used Felicity Lord as my letting agent. I have had 4 sets of tenants all of whom have been exemplary. This time Hannah and David have acted for me and found new tenants quickly. They have been thorough and helpful throughout the process. I cannot recommend them highly enough.
Juliet · 21 February 2020
Agent replied · 12 June 2024
Juliet, thank you for your kind words , it will mean a great deal to David, Hannah and the entire team at Bow. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love to help.
★★★★★ 5/5
TrustpilotExcellent service
Felicity J Lord have made the process of letting my flat for the first time incredibly smooth and stress-free. Charlotte in the Clerkenwell office was fantastic and helped us find tenants very quickly, and Jennifer Hambling in property management has provided an excellent service - kind and professional, with a very fast response rate. I would definitely recommend them if you are thinking of letting a property.
Lucy · 8 March 2019
Agent replied · 12 June 2024
Dear Lucy,Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Clerkenwell (Lettings)
★★★★★ 5/5
TrustpilotInga has been enthusiastic to help
Inga has been enthusiastic to help, concise and very responsive. She has made moving home an easy process!
Juliet · 31 July 2019
Agent replied · 12 June 2024
Thank you for providing such positive feedback Juliet. It will mean a great deal to Inga and the whole team at Shad Thames.Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.Enjoy your new home!
★★★★★ 5/5
TrustpilotOnly positive!
Excellent service by the agency, Bilal has been very helpful, quick and friendly with the moving process.
Eeva · 25 November 2019
Agent replied · 12 June 2024
Dear Eeva Tuokkola, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Bilal will be delighted to read this. If you know of anyone else who would benefit from the same 5 star service please pass on our details.Regards,David Greenslade MARLABranch Partner
★★★★★ 5/5
GoogleDanny was exceptionally friendly and helpful. Would recommend anyone looking to sell their home to speak to him!
Matt · 15 June 2019
Agent replied · 13 June 2024
Dear Matt, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
★★★★★ 5/5
TrustpilotHighly recommended
Jenny has been very helpful and a pleasure to deal with. Great communication from start to finish.Highly recommended.
Michael · 17 May 2019
Agent replied · 12 June 2024
Thanks so much for the positive feedback, Jenny will be over the moon.Needless to say if you know of anyone looking to let or rent a a property, please pass on our details. We would love to help!
★★★★★ 5/5
TrustpilotDavid and the team very efficient in…
David and the team very efficient in getting us new tenants. Simple process and would recommend
Mahendran · 19 February 2020
Agent replied · 12 June 2024
Dear Mahendran, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property with us at FJ Lord Bow. If you know of anyone else who would benefit from our 5 star service please do not hesitate in passing our our details.Regards,David Greenslade MARLABranch Partner
★★★★★ 5/5
TrustpilotBhavi Gangotra is been my agent for my…
Bhavi Gangotra is been my agent for my last moving, very gentle and professional, truly recommended
Stefano · 19 February 2020
Agent replied · 12 June 2024
Stefano, thank you for your kind words and this wonderful review, it will mean a great deal to Bhavi and the team at Wapping. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love to help. Enjoy your new home!
★★★★★ 5/5
TrustpilotSarah Kelsey was very thorough…
Sarah Kelsey was very thorough and professional when doing our inventory! Highly recommend Felicity J Lord.
Rebecca · 18 February 2020
Agent replied · 12 June 2024
Thank you again for your star rating Rebecca!
★★★★★ 5/5
TrustpilotWe worked with Mimi to find our new…
We worked with Mimi to find our new flat, and the whole experience was very enjoyable.
Sara · 21 January 2020
Agent replied · 12 June 2024
Thank you for the 5* review Sara, it will mean a great deal to Mimi and the team at Islington.Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.Enjoy your new home!
★★★★★ 5/5
TrustpilotJean was great during our property…
Jean was great during our property visit - answered all our questions and was extremely helpful.
Claire · 20 January 2020
Agent replied · 12 June 2024
Thank you for the 5* review Claire, it will mean a great deal to Jean and the team at Stokey.Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.
★★★★★ 5/5
TrustpilotNicole was very helpful in the query…
Nicole was very helpful in the query she solved for me. Her attitude was second to none.
Mohamed · 19 August 2019
Agent replied · 12 June 2024
Thank you for providing us with such positive feedback Mohamed , Nicole and the team at Clerkenwell will be over the moon.Needless to say, if you know of anyone looking to rent or let a property, please do pass on our details as we would love to help.
★★★★★ 5/5
GoogleJohn has considered all my points for flat search have picked few of them with in my budget and he has lot of patience to show properties around
Damayanthi · 14 May 2024
Agent replied · 13 June 2024
Thank you for your kind words! It was a pleasure assisting you in your flat search. I'm glad we could find options within your price range and that you appreciated my patience. We value your feedback and appreciate your positive review!
If you need any further assistance, feel free to reach out.
Best regards,
John Costea - Felicity J Lord - Canary Wharf (Sales Team)
★★★★★ 5/5
TrustpilotThanks Bilal for everything
Thanks Bilal for everything, we have moved into our new home just before the new year!
A · 31 December 2019
Agent replied · 12 June 2024
Dear A Khan, Thank you for leaving such great feedback about your experience with Felicity J Lord Bow (Lettings). If you know of anyone else who would benefit from this 5 star service do not hesitate to pass on our details.Regards,David Greenslade MARLABranch Partner
★★★★★ 5/5
TrustpilotPatrick was great and really…
Patrick was great and really professional. Answered all my questions quickly and helpful flexibility with arranging viewings.
Sophie · 25 July 2019
Agent replied · 12 June 2024
Sophie We hope to be of service to you again in the future. Thank you for your kind words and this wonderful review!Best wishes, Felicity J Lord Hackney (Lettings)
★★★★★ 5/5
TrustpilotLucy was excellent throughout the whole…
Lucy was excellent throughout the whole renting process. She was very attentive and thorough with every step.RegardsMartin
Martin · 24 July 2019
Agent replied · 12 June 2024
Thank you for your positive feedback Martin. It will mean a great deal to Lucy and the team at Canary Wharf. Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.Enjoy your new home.
★★★★★ 5/5
TrustpilotPatrick was incredibly helpful and…
Patrick was incredibly helpful and accommodating which made viewings, offers and signing contracts feel easy. Thank you!
Jessica · 17 July 2019
Agent replied · 12 June 2024
Hi Jessica Mckenna! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!Regards, Felicity J. Lord Lettings
★★★★★ 5/5
TrustpilotGreat service from Bilal Qaisar FL JLord Wapping
I dealt with Bilal Qaisar FL JLord in Wapping who has been very professional, thorough, helpful and generally very pleasant to deal with throughout the lettings process. I was kept updated every step of the way and any follow up queries were addressed promptly.
Neel_DC · 25 February 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
