Trusted Agent profile · London
★★★★★
238 reviews across 1 platform
Unit 61 Surrey Quays Shopping Centre, London, SE16 7LL
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at Unit 61 Surrey Quays Shopping Centre, is rated 4.6 out of 5 across 238 reviews on 1 platform, including 238 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThank you for your hard work finding tenants for my property, very good professional agency and the manager Sana is very helpful and professional.
Thank you for taking the time to leave such positive feedback Martin. it will mean a great deal to Sana and the team at Canada Water. Needless to say, if you know of anyone that we can assist in either renting or letting a property, please do pass on our details as we would love to help
5/5
GoogleEverything very professional and very fast thanks to Rafu he really made an excellent jobPositiveResponsiveness, Professionalism, Value
Thank you Ledi for taking the time to leave such positive feedback following the service received from Rafal at our residential lettings branch in Canada Water. Needless to say, should you know of anyone looking to let or rent a property , please do pass on our details as we would love to help
5/5
GoogleGreat Job I would recommend felicity j lord. Thanks Rafal for your help during my search and making whole process stress free and easy!
Thank you for providing us with such positive feedback Brad, Raf will be over the moon. Needless to say, if you know of anyone looking to rent or let a property, please do pass on our details as we would love to help. Enjoy your new home.
5/5
GoogleFirst time renting flat after just moving down from Scotland. Rafal couldn't have made the experience any easier! Viewing were great and very professional.
Many thanks for providing your review. It will mean a lot to Rafal. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleCarina and Dmitrijs at Felicity J Lord sold our 2-bed period flat in new cross. I chose FJL owing to Carina's level of preparation and knowledge, and the personal attention she & Dmitrijs gave us from start to finish. They worked hard to achieve us the best price possible and often went above and beyond to get us to that point. They are genuine people, committed to the job and I would highly recommend them.
Dear Hester Finch, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
GoogleBrilliant help finding an amazing flat for me and my flatmate ! Rafal was fantastic and he was very informative :) Thanks !
Thank you for taking the time to leave such positive feedback Ruben. It will mean a great deal to Raf and the team at Canada Water. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details as we would love to help. We very much hope that you enjoy your first Christmas in your new home
5/5
GoogleReally appreciative for all the help Rafal was great !! He went above and beyond to help us find the right place.
Thank you for taking the time to leave such positive feedback John. It will mean a great deal to Raf and the team at Canada Water. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details as we would love to help. We very much hope that you enjoy your first Christmas in your new home.
5/5
GoogleAs tenant, my experience has been positive so far. I have been helped to find a flat easily without living in London and the agent, Tom, has been really helpful and kind. The property is really nice and the whole process from the offer to the moving in was smoothly.
Thank you Antonio for leaving such a positive review, we are glad that you love the flat. Should you know of anyone else looking to rent then please pass on our details
5/5
GoogleDealt with Rafal, he was friendly and helpful all the way through. Would recommend to anyone interested.
Thank you Abi for taking the time to leave such positive feedback following the service received from Rafal at our residential lettings branch in Canada Water. Needless to say, should you know of anyone looking to let or rent a property , please do pass on our details as we would love to help
5/5
GoogleRafal Majewski has been very helpful, and the overall process of renting through Felicity Lord was relatively smooth. Would recommend.
Eugen, thank you for your kind words , it will mean a great deal to Rafal. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love t o help.
5/5
GoogleSonny was incredibly helpful and patient in showing us around many places even though we ended moving our search to another part of London!
Hi Joshua J, We're pleased to see the 5-star rating you left for us. That's great to hear that you have kind words to say about Sonny. Thank you very much and good luck in your search! Kind regards, Carina Solomon Branch Manager Felicity J Lord Surrey Quays
5/5
GoogleWe wanted to thank Rafal for the help during all the process. Thank you so much we are extremely grateful.
Many thanks for taking the time to provide us with such positive feedback Helena. It will mean a great deal to Raf and the whole team at Canada Water. Needless to say, if you know of anyone looking to rent or let a property currently, please do let us know as we would love to help.
5/5
GoogleThanks Rafal for helping us finding the right apartment. Highly recommend using felicity j lord
Thank you Alex for taking the time to leave such positive feedback following the service received from Rafal at our residential lettings branch in Canada Water. Needless to say, should you know of anyone looking to let or rent a property , please do pass on our details as we would love to help
5/5
GoogleA very good experience! Rafal was very helpful in our property search and showed us some really good properties based on our requirements. He was very patient throughout our viewings and excellent in filtering the properties for us. I would definitely recommend Rafal and Felicity J Lord, Canada Water Lettings.
5/5
GoogleAt a short notice, I was not too sure if I would find something too quickly, got in touch with an assistant named Raf, he was so lovely and committed to find a property for me. Very happy with the service and would like to thank you again Raf for the time and effort you put into helping me find a property. Keep up the good work!
Many thanks for providing your review. It will mean a lot to Rafal. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleAyo was professional and very accommodating showed us two properties and was a big help thank you.
Abi, thank you for your kind words , it will mean a great deal to the entire team at Canada Water. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love t o help.
5/5
GoogleBest agent in the area. Thanks Rafa for all your help and support
Thank you Xavier for taking the time to leave such positive feedback following the service received from Rafal at our residential lettings branch in Canada Water. Needless to say, should you know of anyone looking to let or rent a property , please do pass on our details as we would love to help
5/5
GoogleOur experience with Rafal was Great! I would recommend felicity j lord to
Thank you Dan for taking the time to leave such positive feedback following the service received from Rafal at our residential lettings branch in Canada Water. Needless to say, should you know of anyone looking to let or rent a property , please do pass on our details as we would love to help
5/5
GoogleGreat service, very professional and helpful agents ! thanks Rafal for helping us finding perfect home
We wish you all the best for the future in your new home. Felicity J Lord Canada Water (Lettings)
5/5
GoogleThank you Rafal for all your help and support and going extra mile to accommodate us.
Good morning Jose. Thank you for taking the time to leave such positive feed back, I know that it will mean a great deal to Raf and the team at Canada Water. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.
5/5
GoogleAyo was incredibly friendly and helpful. Very flexible which was a bonus would 100% recommend!
Thank you for taking the time to leave such positive feedback Sabina. It will mean a great deal to Ayo and the team at Canada Water. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.
5/5
GoogleRafal has been very helpful and always trying to do it easier. Very good service
Thank you for taking the time to leave such positive feedback Antonio. It will mean a great deal to Rafal and the team at Canada Water. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details as we would love to help. We very much hope that you enjoy your first Christmas in your new home
5/5
GoogleAlthough not finding our final property with FJL (through a change in our circumstance), we spent many weeks chatting, arranging and viewing a range of properties with the Surrey Quays branch. We found dealing with both Sonny and Carina to be extremely easy in what is a typically stressful time. They were both helpful, polite and diligent in their work and it was much appreciated. Highly recommend.
Thanks James Eade, for leaving us this response and appreciate your kind words. It was lovely dealing with you. We wish you all the best for the future in your new home. Happy Christmas and a happy new year! Carina Solomon Branch Manager Felicity J Lord Surrey Quays
5/5
GoogleEnded up going with another agent but would definitely recommend Ayo who was super professional.
Dear Kamal Thank you for leaving such great feedback about your experience with Ayo We strive for 100% satisfaction, and it is great to see you had such a positive experience. If you or any of your friends/family have a property they need help with, please get in touch, we would be please d to assist. Thank you again for your star rating
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