Every review we hold for the London office, from every platform, shown as written. First names only.
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1/5
GoogleTerrible company. Don't deal with tenants issues at all throughout entiriety of tenancy. Sloppy eg take too much money from accounts initially, leave to let signs outside property for ages after property been let. They are All about grabbing money - eg charge a huge admin fee to check in at start of tenancy and then another Β£100+ free to check out at end of tenancy. No urgency to return deposit (took 3 weeks). Avoid at all costs
Gavin Β· 31 July 2018
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5/5
GoogleThanks to James P, Holly and the rest of the team for sorting out new tenants for my flat in trying times.
Andrew Β· 17 December 2020
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5/5
GoogleReally community spirited owner. who supports the local community in many ways.
He and his wife have rallied other local business owners to support the organisation of events that are held in the neighbourhood.(many of which have raised funds for local charity)
Richard, his wife Cola, and their team go that extra mile,, and are always happy to assist in a warm and friendly mannerPositiveResponsiveness, Quality, Professionalism
Penny Β· 22 June 2021
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1/5
GoogleAVOID AT ALL COST
Very disappointed with their service. They didn't want to help resolve any of our issues. Everytime we presented them with an issue they tried to put it back to us. We had no timer on our heating for the full tenancy, paid over Β£200 admin fee to move in and then a further Β£110 to 'check out'. We then had to chase for our deposit return, which took over 3 weeks.
Lee Β· 31 July 2018
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5/5
GoogleRichard at the Collierswood branch is a gem, thank you for your kindness and help. I highly recommend them π β¦
Sharon Β· 1 January 2023
Agent replied Β· 30 July 2023
Thank you Sharon. Good luck with your house purchase. If you need any help feel free to contact us. Merry Christmas Richard
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5/5
GoogleHolly and Davida, the two agents that have looked after me, have been wonderful. Both are very quick to respond to any questions I have and do what they can to make my move as smooth as possible. I'd recommend using this agency if you're thinking about moving, it's nice to be looked after by agents that genuinely care! Thank you both!PositiveResponsiveness, Quality, Professionalism
Raji Β· 22 June 2021
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5/5
GoogleCouldn't ask for more. super professional team, always willing to help and make things happen first time.
It is very refreshing dealing with people who really care about their customer and they treat you like a "human being" understanding we all have different needs and goals in life.
Thank you so much to the team for being there we needed and making me feel valued.PositiveResponsiveness, Quality, Professionalism, Value
Pablo Β· 22 June 2020
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5/5
GoogleThank you to both of the James and Jake (and anyone I may have forgotten or not met in this branch) for everything!
Sarah Β· 30 July 2022
Agent replied Β· 30 July 2023
Hi Sarah, Emma said you forget her and is heartbroken. Rhys commented too LOL! However James & Jake think you are wonderful. Thank you for the 5 stars, we as a team really appreciate it. All for one and one for all, is what I say! Thank you for buying and renting through us. Warmest regards Richard Eddison.
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5/5
GoogleGreat service, great company! In such a competitive market Eddisonwhite helped secure our first home and have been amazing throughout the process.
N Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for your kind words. If there is anything we can assist with in the future, please do hesitate to call. We are here to offer a 'Great' service. Good luck, Richard Eddison
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5/5
GoogleI just sold house by Eddison&white and JP was amazing throughout the whole process, he was really professional and whole team was friendly. I highly recommend.
Eun Β· 30 July 2021
Agent replied
Hi Eun, Thank you for the review and using us to sell your wonderful home. I'm glad eddisonwhite did the business and that the service was professional but most of all that JP was amazing. We & he work hard to offer a 1st class service to our clients. He'll be pleased as punch to get a 5 star review. Good luck with your new chapter.
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5/5
GoogleGreat experience selling with Aidan
James Β· 13 April 2025
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5/5
GoogleAmazing , and very helpful estate agents. Thank you very much Emma! Wishing you all the best! Have a wonderful weekend!
Adelina Β· 22 August 2024
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5/5
GoogleAmazing customer service, Very proactive and a lovely bunch of people to speak to as well.
Jonny Β· 30 July 2022
Agent replied Β· 30 July 2023
Hi Jonathan Thank you for the review. Good luck with the purchase. If at any point you require assistance, we are all here to help. Warmest regards Richard Eddison
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5/5
GoogleThank you so very much to the team for selling my property. The experience was stressful as any sell but the professional and knowledgeable team put me in ease and confidence of successful sell.
Highly recommend!
Monika Β· 22 August 2023
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5/5
GoogleWe recently sold our property with EddisonWhite. It was positive experience from the entire team. I highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Chad Β· 26 October 2021
Agent replied
Thank you Chad, the staff work hard, so your endorsement is always very much appreciated. I hope the move went ok. Best of luck for the future.
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5/5
GoogleGreat local business with expert knowledge of the area. Pleasure to deal with throughout
Sam Β· 30 July 2022
Agent replied Β· 30 July 2023
Hi Sam, Thank you for the review. I'm pleased that as a landlord you are happy with the service you have received and hopefully it will inspire more to rent their properties via eddisonwhite. Hopefully we get more like yours!
Warmest regards Richard Eddison
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5/5
GoogleHighly recommend this agent - the lettings management team are professional, efficient & friendly!
Sherina Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you Sherina. Its been a pleasure working with you for all the years we have. Here's to many more. Richard
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2/5
GoogleThey refused to show us a house.
Ra Β· 1 April 2023
Agent replied Β· 30 July 2023
Hi Ra Yokai, unfortunately we can not show everyone the properties they choose to view. If an applicant can not meet the criteria of our 3rd party referencing company to pass the referencing, then they will FAIL their referencing. This will mean that they can not be recommended to the landlords. We therefore would not wish to waste anyone's time, including you by showing a property that meant they could not take up the tenancy. With lots of tenants struggling to find because of the lack of properties coming to the market, we recommend all tenants have the relevant information they require when registering and then viewing.
Sorry you could not view but I'm sure there was a valid reason not to show you the property. Regards Richard Eddison
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5/5
GoogleVery friendly professional service recieved from Teddy Hill.
Michael Β· 30 July 2022
Agent replied Β· 30 July 2023
Hi Michael, Thank you for the glowing report card! 5 stars are fantastic. Good luck with your search. Regards Richard Eddison
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5/5
GoogleJP was very helpful with our purchase
Dan Β· 30 July 2022
Agent replied Β· 30 July 2023
Good morning Mr Clarke thank you for the 5 stars. I hope all is going well in your new property. I'm sure you'll bring out the properties full potential over time. If you require any help or advice in the future please do not hesitate to contact us at EW. Regards Richard Eddison
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5/5
GoogleKind and efficient team, would recommend!!
Veronica Β· 30 July 2022
Agent replied Β· 30 July 2023
Hi Veronica, We hope you enjoy your stunning riverside home. With the summer fast approaching the garden will be perfect for those alfresco evenings and weekends. It's definitely's a favourite property for the teams. The inside is pretty good too! Enjoy! Richard Eddison
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1/5
GoogleADDING FALSE EXTRA CLAIMS IN ORDER TO NOT RETURN DEPOSIT IN FULL.
Had an absolute nightmare trying to get my deposit (Β£1,730.77) back after I β¦
India Β· 22 August 2023
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5/5
GoogleExcellent service. Strongly recommend EddisonWhite.
Monika Β· 30 July 2022
Agent replied Β· 30 July 2023
5 Stars are always appreciated, we are always endeavour to offer an excellent service. I'm glad we hit the spot.
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5/5
GoogleReally efficient, helpful and friendly!
Katie Β· 30 July 2022
Agent replied Β· 30 July 2023
Hi Katie, thank you for the 5 stars, I hope the sale goes through quickly for you. Do not hesitate to contact the team if you need any help during the sale, we're here to help.
Warmest regards Richard Eddison
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.