Trusted Agent profile · London
★★★★★
572 reviews across 1 platform
190 Upper Richmond Road, Putney, London, SW15 2SH
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 190 Upper Richmond Road, is rated 4.9 out of 5 across 572 reviews on 1 platform, including 572 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe worked with Ella Coates and recommend her very highly. Ella is one of the rare estate agents who actually spend the time getting to know her clients to really understand what they're looking for. She is a genuinely good person and we'd certainly get in touch with her if we were to look for a property again. Love Ben & Jess
Dear Ben & Jess, we are so pleased to hear this! Thank you very much for taking the time to write this review. Best wishes from everyone at D&G
5/5
GoogleSophie was so professional when she valued my flat. She gave me loads of tips and advice as well. Will definitely use Sophie again when I decide to let my flat. Highly recommend to people letting out property and for people looking for somewhere to live. Thanks for all your help Sophie!PositiveResponsiveness, Quality, Professionalism, Value
Hi Amy, thanks for writing this terrific review. It's great to hear Sophie’s hard work and advice have made the process easier for you. Best wishes from the Douglas & Gordon team in East Putney
5/5
GoogleHarry Watts and his team have provided an expectational and professional service. He found quality tenants and Harry was extremely helpful throughout. I would highly recommend Harry and Douglas & Gordon to anyone looking to let out their property
Dear Dan, thank you so much for such a brilliant review. We are so pleased that you had a great experience with Harry and the team - they are awesome :) Best wishes, D&G
5/5
GoogleI’m a first time buyer looking for a house in London looking to explore options within my budget. I spoke to Elle on the phone who was fantastic with recommendations and where to start my journey. Hope to work with her and the team at Douglas and Gordon again soon.
Hi Dana Carberry, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents East Putney
5/5
GoogleElla has been instrumental in helping us weigh the pros & cons during our 'first home' property search. Whilst we did not end up using D&G as the property agent, my husband & I are extremely grateful for all her efforts. Extremely diligent, super informative and fun to work with! Thanks a mill, Ella :)PositiveResponsiveness, Quality, Professionalism
Hi Nikita, thanks for writing this great review. We really appreciate it! Best wishes from the Douglas & Gordon team in East Putney
5/5
GoogleGreat experience with Delilah. Super helpful, friendly and always quick responses no matter what time of the day! Would recommend to all
Thank you so much, Zak, for your lovely review. We’re delighted to hear about your great experience with Delilah. Her helpful, friendly approach and responsiveness at all times are qualities we value highly, and it’s wonderful to know they made such a positive difference for you. Thank you for the recommendation. Best wishes, The D&G Team
5/5
GoogleWould highly recommend Isabella from Douglas and Gordon. The entire process with Isabella has been extremely positive - she’s been incredibly efficient and helpful every step of the way, from the flat viewing to getting the rental agreement finalised, without inundating me with calls and emails like other estate agents I’ve dealt with in the past!
Hi Michelle, thanks so much for taking the time to leave us a 5-star review! We are delighted to hear you had a positive experience working with Isabella. Best wishes from the Douglas & Gordon team in East Putney
5/5
GoogleJack was very personable and professional. He gave us great advice regarding what needed to be done in order to get the best price for our house. Courteous and well informed, we will definitely go with Douglas and Gordon when we put the house on the market. Highly recommended!PositiveProfessionalism
Hi Diana, thanks for writing this amazing review! We're so pleased to hear you've been so impressed with Jack, and we look forward to working with you in the future. Best wishes from the Douglas & Gordon team in East Putney
5/5
Googlehigh quality agent with high spec properties. All staff seem courteous and professional. We dealt with Sophie Thomson mostly and i never had any reason to be disappointed, as Sophie always dealt with issues promptly, efficiently and personally where possible, which was especially impressive as she is one of the more senior agents in what is a large team as I understand it.
Dear Chris, many thanks for taking the time to write this excellent review - it is greatly appreciated. Best wishes from all of us at D&G
5/5
GoogleElla Coates has a comprehensive and in-depth knowledge of the property market in the area, and took time to understand my needs, as both a seller and a buyer. Ella is very professional, responsive and personable, and I have lots of confidence in her expertise and advice.PositiveResponsiveness, Professionalism
Hi Joy, thanks for writing this lovely review, and for your recommendation of Ella. Best wishes from the Douglas & Gordon team in East Putney
5/5
GoogleHattie Young at D&G Putney was the negotiator for the property we have just exchanged contracts to buy. She was so professional and helpful at all times, she worked tirelessly to get exchange over the line and was the most switched on and proactive of all the parties involved. I would highly recommend working with Hattie on your property sale or purchase.
Dear Catherine - that is brilliant to read! On behalf of Hattie, thank you and our very best wishes from everyone here at Douglas & Gordon.
5/5
GoogleGreat experience with Nick who moved from D&G Southfields to D&G East Putney whilst we were purchasing our property. We are first time buyers and Nick was great at helping us through the whole process and keeping us updated at each stage, as well as regularly chasing up on our behalf. Thank you for the great service, highly recommended!
Dear Elizabeth, what a lovely review! Many thanks for taking the time to write this. Best wishes from everyone at D&G
5/5
GoogleI spoke to Lizzie Love today who was so friendly and helpful. You could hear the smile in her voice when she was speaking. Excellent customer service skills combined with a professional attitude. It is so good to deal with a person who clearly loves their job.
Hi Tracey, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Lizzie. Best wishes from the Douglas & Gordon team in East Putney
5/5
GoogleWould recommend, very thorough and Catalina was always in contact throughout the process!
Dear William, thank you so much for your review. We are so pleased that you had a great experience with Catalina. Best of luck with the house move :) Best wishes, D&G
5/5
GoogleI have had an excellent experience with D&G and overall I have been very satisfied with their services. I would like to give a special thanks to Ella who took me on viewings. I found Ella to be extremely helpful, friendly and efficient in all stages of the process. I definitely recommend!PositiveResponsiveness, Professionalism
Dear Stacey, thank you for taking the time to write this! We really appreciate your recommendation of Ella. Best wishes from everyone at Douglas&Gordon
5/5
GoogleSophie was very professional and a great agent to work with. Sophie recommended the flat to us and was very attentive during the whole process. We moved in on Saturday and love our new home. I would definitely recommend Sophie and the team at Douglas & Gordon if you are looking to rent a property in Putney.
Dear Erica, we really appreciate your recommendation! Best wishes from everyone at D&G
5/5
GoogleElla was fantastic throughout my purchase from Douglas & Gordon. She was always contactable, friendly and very helpful. As completion neared, she went above and beyond to coordinate between all of the parties, and we wouldn't have completed on the date we did without her help and relentless chasing. Thank you Ella!
Hi Paige, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Ella. We are thrilled to hear she went the extra mile to help you. Best wishes from the Douglas & Gordon team in East Putney
5/5
GoogleSophie was so professional when she valued my flat. She gave me loads of tips and advice as well. Will definitely use Sophie again when I decide to let my flat. Highly recommend to people letting out property and for people looking for somewhere to live. Thanks for all your help Sophie!
Hi Amy, thanks for writing this terrific review. It's great to hear Sophie’s hard work and advice have made the process easier for you. Best wishes from the Douglas & Gordon team in East Putney
5/5
GoogleRecently purchased a flat in Putney through Douglas & Gordon. They made the process as swift and easy as can be. The estate agent, Hattie Young was particularly helpful and supportive. Any updates or notifications we're quickly sent through. Overall the process from viewing to completion went very well and Douglas & Gordon had a huge hand in this.
Dear Tim, that is excellent to read! Many thanks and best wishes from everyone at D&G. PS you might want to consider our new HomeHelper service: free to join, pay-as-you-go - it taps into our property management expertise and we're always on hand to sort out anything you need doing in your new home.
5/5
GoogleLettings - A huge thank you to Sophie and her team for finding an excellent tenant for my flat in a very short period of time, whilst I was abroad. There was excellent communication and professionalism in every step and the reassurance that the property will be let to the right tenant due to their rigorous checks. Priceless!
Dear Stelina, that is wonderful to hear! Many thanks for taking the time to write this review. Best wishes from everyone at D&G
5/5
GoogleIsabella Toaldo - thank you. A pleasant, helpful, young lady with a big future in real estate. Isabella was extremely knowledgeable when it came to helping me find my dream property in Putney. She has an aptitude to go above and beyond, and with her enthusiastic nature made the experience a delight. Thank you.
Dear William, thank you for taking the time to write this! We really appreciate your recommendation of Isabella. Best wishes from everyone at Douglas&Gordon
5/5
GoogleBuying a property is never an easy job and in London it is even more difficult than any other city. You do need a professional help. Lily Barclay has been helping us to find our new place. She is very professional and polite. it's a pleasure to be in touch with such a professional agent.
Dear Andre, Buying property can be so stressful, you're right. So we're really glad that Lily is guiding you through the process and relieving some of the strain of buying in London. Best of luck with your purchase. Best wishes from D&G
5/5
GoogleSophie was very professional and a great agent to work with. Sophie recommended the flat to us and was very attentive during the whole process. We moved in on Saturday and love our new home. I would definitely recommend Sophie and the team at Douglas & Gordon if you are looking to rent a property in Putney.
Dear Erica, we really appreciate your recommendation! Best wishes from everyone at D&G
5/5
GoogleNick, Ella and the team have done an amazing job through the sale of our flat. Clear and concise communication from the start and complete transparency. Ella was incredibly hard working with potential buyers and did a fantastic job of representing us when agreeing the sale. I could not recommend highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Dear Dominic, we love reading reviews like this one! Best wishes from everyone at D&G
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Douglas and Gordon's London office has 572 reviews across 1 platform: 572 on Google.
Douglas and Gordon London is rated 4.9 out of 5 across all 572 reviews, and 4.9 out of 5 on Google from 572 reviews.
Douglas and Gordon London, 190 Upper Richmond Road, Putney, London, SW15 2SH.
