Douglas and Gordon London reviews

★★★★★ 5/5

Google

We recently sold our property through D&G. Nick was in charge of the process. We hesitated with other agents before appointing D&G and absolutely made the right choice. Nick is the best agent we have ever come across, has excellent read of the market, is super responsive and definitely go above and beyond what is expected of him. He even helped the seller of the house we were buying to make sure the whole chain worked smoothly. Not a single doubt that Nick was the right choice.PositiveResponsiveness, Quality, Professionalism

Florian · 25 August 2021

★★★★★ 5/5

Google

The service we have received from Douglas & Gordon, particularly from Ella, has been fantastic. We requested from the beginning to have a dedicated team member which meant that Ella was with us every step of the way. She took the time to understand our requirements and was patient with us as our search continued. Ella is professional, incredibly knowledgeable and a pleasure to work with. We will happily recommend to friends. Thank you Ella, we'd love to keep in touch!

Kate · 25 August 2021

★★★★★ 5/5

Google

I have nothing but great things to say about Douglas and Gordon from helping me to find a rental property to then going on the hunt for a home of my own. Ella Coates was fantastic and so patient as she showed me round so many properties. She listened and delivered, showing me a variety of properties that suited my taste and requirements. Ella, and all the members of Douglas and Gordon, are incredibly responsive and professional. Everything is transparent and you do not feel under pressure to make a quick decision. I cannot rate them highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Kirsty · 25 August 2021

★★★★★ 5/5

Google

Amy was not only incredibly professional, but very understanding when I was running late to my appointment due to a hiccup earlier in the day. She was engaging, friendly and very informed about the area and local amenities. I ended up finding another flat with a different agent but when she called to check in and I told her, I could tell she was genuinely happy for me and I would not hesitate to recommend her or Douglas and Gordons based on her excellent client support. Thank you Amy !PositiveProfessionalism

Nada · 25 August 2021

★★★★★ 5/5

Google

I really enjoy meeting all the DNG staff especially Lizzie. She is smiley, polite and professional even when she is interacting with the public outside of the East Putney office. It’s great to see that DNG select high quality professionals to represent the company! Not every day do you interact with empathetic, outgoing Front of house staff. Fantastic first impression with the East Putney office manager! Keep on providing the premium service!!PositiveProfessionalism

Sanjay · 25 August 2022

★★★★★ 5/5

Google

Elle was fantastic! We spoke on the phone for ages and she took me through the process of buying a house from start to finish! I’m rubbish at this stuff but she made it feel easy and comfortable. I just wanted to get a better understanding of the process, but when I come to buy she will be my first port of all! Utterly professional and so friendly! 10/10 what a legend

Tilly · 25 August 2022

★★★★★ 5/5

Google

I found D&G and in particular James Hastings to be enthusiastic about selling my flat, not only did they have lots of potential purchasers viewing but they took fantastic photos of my flat. I would recommend them as a sole agent and wish I had done so before I took them on. Cannot speak highly enough of their professionalism in showing people around the flat and getting a back up if plan A fails. My friend Victoria also recommends them and found them the best agent when showing people my flat. Highly recommended.

Kim · 30 March 2021

★★★★★ 5/5

Google

I had a view with Amy Verdon and she was absolutely professional. I had so many views recently with different agencies and they would even tell me they dont have time to waste if Iam not fully interested in the flat which is shocking. Amy was nothing like that, she took her time, didnt rush me, showed me even more properties than I expected and gave me her real honest opinion on the properties I saw. She was absolutely lovely and down to earth! Well done.

Diana · 9 February 2021

★★★★★ 5/5

Google

I have nothing but great things to say about Douglas and Gordon from helping me to find a rental property to then going on the hunt for a home of my own. Ella Coates was fantastic and so patient as she showed me round so many properties. She listened and delivered, showing me a variety of properties that suited my taste and requirements. Ella, and all the members of Douglas and Gordon, are incredibly responsive and professional. Everything is transparent and you do not feel under pressure to make a quick decision. I cannot rate them highly enough.

Kirsty · 5 February 2021

★★★★★ 5/5

Google

Kelley Doyle aided us in our search for a rental property recently. Kelley was enthusiastic, diligent and did everything she could to both assist us and expedite the letting process. We’d use D&G again!

Oliver · 5 December 2024

★★★★★ 5/5

Google

My partner and I recently bought our first house in Putney with Dogulas and Gordon. The transaction was handled by Ella Coates and she was excellent through out the entire process. Whilst we were looking she took the time to get to know us and understand what it was exactly we were looking for and when we eventually found the right home she was organised, diligent and always available to answer any questions we had. Thank you to Ella and Douglas and Gordon for helping us find our first home

Alex · 11 November 2020

★★★★★ 5/5

Google

Absolutely fab service from Amy at the Putney office. She has made me feel so comfortable when viewing properties and really went the extra mile in showing me the area, staying much later in the evening than she needed. Amy is very responsive and is contactable at any hour. The only estate agent in London that I feel has my best interests and I’m looking forward to continuing to find the right apartment.PositiveResponsiveness, Quality, Professionalism, Value

Alice · 25 August 2021

★★★★★ 5/5

Google

We had a great experience with Douglas & Gordon Putney buying our first property, mainly with Hattie but also Alex and Ella were able to step-in at short notice for viewings. Hattie was fundamental to the success of our purchase, from negotiating the purchase price through to arranging additional surveys and pushing the process through to exchange, Hattie was incredibly proactive and ensured all parties were kept up-to-date with any progress or blockers. I can’t thank Hattie enough for helping us get our first step on the property ladder and I would thoroughly recommend her and Douglas & Gordon Putney to anyone looking at purchasing a property. Thank you!

Jake · 25 August 2020

★★★★★ 5/5

Google

We originally opted for a smaller, local estate agent based on price which was a big mistake. At the end of our contract we switched to D&G who were far more professional and efficient. Nick Darragh was our main point of contact and was brilliant from start to finish. On reflection the extra 0.5% fee compared with the first estate agent we went with was well worth it.

Michael · 25 August 2022

★★★★★ 5/5

Google

After countless of failed viewings with foxtons and Dexter’s, I was blown away by Douglas and Gordon’s outstanding service! There was a very pleasant young man named Bradley Daniels that managed to tailor down my search to exactly what I was looking for. He was very professional and made my experience seamless and stress free. I will certainly be recommending Douglas and Gordon’s to friends and family!!!

Janine · 25 August 2022

★★★★★ 5/5

Google

Having recently completed the speediest move that I have ever gone through - I can’t recommend D&G East Putney enough. In particular Luke, who brings a refreshingly open and honest approach to lettings, making the whole process less stressful. From our initial contact to the move in date, Luke was in regular contact providing us with updates as to where we were in the process and responding to all of our questions in a timely manner. He was particularly helpful when explaining what was required from our side to ensure each stage was completed as quickly as possible. Luke helped to make the whole experience as straightforward as possible. The experience was topped off by a call on moving day to check that everything had gone to plan. Thanks to Luke!

Benjamin · 5 November 2019

★★★★★ 5/5

Google

I cannot recommend Sophie Hunter and her team more highly. It was the first time I have rented my flat and they were terrific at ensuring everything went smoothly from beginning to end. Professional, empathetic, and charming to deal with. I had 10 offers on the first day so had a wide range of highly suitable tenants to chose from. Excellent service all round.PositiveResponsiveness, Quality, Professionalism

Sarah · 25 August 2022

★★★★★ 5/5

Google

Thank you Hattie Young as you delivered a highly professional service.we had a great vibe from her and we knew we wanted to go ahead with her especially with how fantastic she was in comparison to other estate agents. I can confidently recommend Hattie who was extremely polite, professional, sympathetic and just understanding alround in everything as we are all extremely pleased with the service provided and will be recommending her and Douglas & Gordon to friends and family as a first choice real estate agent. Lawrence Di Martini

Lawrénce · 26 August 2019

★★★★★ 5/5

Google

I engaged D&G to put my flat on the market in September with the goal of achieving a sale, whilst maintaining the best value possible, before the end of the year. I cannot praise Verity and her team in Putney highly enough for their hard work and professionalism representing my interests as a client, achieving an excellent price in a difficult market and then helping manage the sale through to exchange before Christmas. A special mention goes to their Senior Sales Negotiator Joe who did an outstanding job. For anyone buying or selling in Putney or the SW London area, I cannot recommend them highly enough.

Guy · 13 January 2019

★★★★★ 5/5

Google

Amy was excellent-even though I did not end up offering on the property I viewed with her (for reasons other than the property itself--the property was very nice), she was incredibly attentive, responsive, and helpful. She went out of her way to find the answers to all of my questions incredibly quickly and fit me in for viewings even when she was fully booked. I highly recommend working with Amy in your search--thank you!

Lauren · 13 February 2021

★★★★★ 5/5

Google

Elle was fantastic! Her knowledge of the current market really put me at ease moving forward with my property search. I’m looking at buying outside of london, for budget reasons but she explained how I could potentially look into shared ownership and be closer to the city, detailing how this works and helping me gage a better understanding of my options! Would highly recommend

Rosie · 25 August 2022

★★★★★ 5/5

Google

Amazing experience with Douglas & Gordon and Sophie Allin in particular. I had to reschedule the viewing last minute, and Sophie was very flexible and understanding about this. I was shown properties that met my criteria and within my price range. Sophie was extremely knowledgeable about the properties (including the questions about the council tax and bills) and the area. I would definitely recommend D&G and Sophie if you’re looking for a place in Putney.

Elena · 25 August 2020

★★★★★ 5/5

Google

Matt was very friendly and helpful in finding me a flat. He shared his knowledge of the local area which put me at ease as I had recently moved to London and not know the area. He was very responsive and answered all my queries. I felt he was very professional and helped find me somewhere to suit my needs.PositiveResponsiveness, Quality, Professionalism, Value

Joey · 25 August 2022

★★★★★ 5/5

Google

Sophie Thomson and her team assisted us with letting our flat last June. We live abroad and found it reassuring how she and her colleagues kept us constantly updated with how the marketing and viewings were going. They responded promptly to our emails and sourced tenants that were exactly who we were looking for, whereas we found the other agents we used were seeking for us to make a compromise. We would definitely recommend Douglas & Gordon.

Jane · 26 August 2019