Douglas and Gordon London reviews

★★★★★ 5/5

Google

Worked with Rebecca in Balham - such a fab experience and helped us get the house quickly and efficiently! If I ever have to house hunt again I will definitely be going back to her!PositiveResponsiveness, Professionalism

Poppy · 22 June 2022

★★★★★ 5/5

Google

Thank you so much to Kesha, Oliver and team for their incredible hard work in selling our house. They really do pull out all the stops and oh boy do they put the effort and hours in. The extra mile that was undertaken was immense. We were disappointed at the lack of interest we had in other local agents and cannot fault the dedication of team Douglas and Gordon in Balham. Do not look further if you are selling your house. Hugest hugest respect to you all and thank you..

Emma · 4 September 2019

★★★★★ 5/5

Google

Holly and the team at Douglas & Gordon have been fantastic at helping me with my property search. From the start they have been professional and friendly throughout, always one step ahead and know exactly what it is I’m looking for!

Gigi · 30 July 2021

★★★★★ 5/5

Google

Our flat in SW17 had been on the market for over a month. Emlyn and his team were instructed, fresh photographs were taken and within under a week the flat was let at the asking price to lovely tenants. Thank you so much Emlyn and Kitty for the extremely quick turnaround on the paperwork and for constantly keeping us updated on progress, even out of office hours. I highly recommend you contact Emlyn at Douglas and Gordon, Balham if you are thinking of letting your property in SW London.

Lily · 29 July 2019

★★★★★ 5/5

Google

From the moment, I met Emlyn and his team I could tell that he was going to be very easy to deal with. He was honest, enthusiastic and very positive. D and G proudly supported the Laitwood Road Street Party 2018, which Fiona and I organized. We couldn’t have asked for more. They were so helpful and courteous -Emlyn and his team kindly gave up their Saturday to come and help on the day! They were so reliable and had bundles of energy, which was greatly appreciated on the day and added to the electric atmosphere and the summer feel good vibe. Having approached various other estate agents, D and G stood out a mile as they did not operate on a “corporate takeover basis”, which sadly so many of the other agents in the area did. It was so refreshing to deal with grounded people who despite the nature of their work offered a personal touch and seemed to genuinely care! Throughout the process, Emlyn was always transparent and showed great integrity. I would not hesitate to recommend them as they offered top class service and surpassed all our expectations! Thank you D and G!!!

Heena · 29 July 2019

★★★★★ 5/5

Google

Ed and Tom have been amazing throughout the entire time. We felt like Ed really looked out for us and tried to find the best flat for us. He has always been super responsive and kept us updated throughout the whole process. Thank you so much for all your help guys. We really appreciate it.

Katharina · 4 July 2024

★★★★★ 5/5

Google

Thank you Jon and Emlyn for all your help with our recent rental move. From the start the team were responsive and helpful. Jon went above and beyond to help ensure our move in went well. Professional, caring and diligent throughout the entire process.

Gayle · 15 September 2020

★★★★★ 5/5

Google

Buying is flat has been a stressful time but I can not fault Douglas and Gordon. Jesse has been dealing with my purchase and I’ve found him to be professional, responsive and accommodating.PositiveResponsiveness, Professionalism

Andrew · 22 June 2022

★★★★★ 5/5

Google

Greg from Douglas and Gordon Balham was great, very proactive and went over and above to give a good service. I would definitely recommend.

Jamaal · 31 May 2023

★★★★★ 5/5

Google

I have had a great experience with D&G. Connor has been really helpful, efficient, and friendly throughout the process. I would recommend Connor for anyone looking to buy a property.

Emma · 26 October 2022

★★★★★ 5/5

Google

I can’t speak highly enough of D&G. We had 7 agents round to value our flat, and foolishly I went with an agent who gave me a story about having buyers left over from another sale in our building - it was rubbish, and a typical estate agent line. Sian-Louise from D&G was my sounding board throughout my 12 week contract with the other agent, she didn’t know that we were going to go with her at the end of it - but she became so much more than an estate agent over this time. She gave really honest advice, which I probably didn’t want to hear. We got to the end of our 12 week contract with the other agent and hadn’t sold our flat. We went on with D&G and within 3 weeks we had had two offers. Her passion is undeniable and she mentors her team so well that they all have the same drive - it’s incredible. Honestly, I regret nothing - not only has she been with us through the sale process but also through the process of us losing our onward and keeping us in one piece. What you DON’T think about when you pick an agent is the importance of them keeping the chain together when things go wrong. This takes a skill that you don’t get for 1.25% or on purple bricks - this is the skill you don’t see in an agents window.

Chloe · 30 July 2022

★★★★★ 5/5

Google

Our realtor Amy Cooke has been so great throughout the whole process, from the first viewings till even now after the purchase. She has been very reactive, professional and mostly genuine! We would recommend her and D&G.PositiveResponsiveness, Quality, Professionalism

Bellatig · 22 June 2021

★★★★★ 5/5

Google

The guys at D&G Balham were absolute lifesavers - going out of their way to help with requests around letting, and even bringing me a spare set of keys when I managed to lock myself out! Phenomenal service

Ben · 30 July 2021

★★★★★ 4/5

Google

I came across several of the team as I sought to let a relatively high end property. All the D and G team were very efficient at getting the house photographed and demonstrated on the web. The vetting of tenants was carefully and thoroughly done. I was impressed with the attention to detail for all aspects of the technical/legal elements of the letting process - I know that this puts the Landlord in a much stronger position should there be any difficulty. I have limited experience of other agents - D and G are significantly better. Alongside the very professional approach all the team were warm and encouraging communicating very well by phone and email. Although in discussion with the team they don't agree, I still think the initial suggested rental price was a little high - nonetheless we ended with a good rental income. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Justin · 22 June 2022

★★★★★ 5/5

Google

An absolute joy dealing with D&G Balham and particularly Emlyn. They let my flat out immediately and for the full asking price. Ever since they have been incredibly helpful, always able to help answer questions etc by phone or email. Can’t thank Emlyn enough!

Arianna · 29 July 2019

★★★★★ 5/5

Google

I have had a great experience with D&G. Connor has been really helpful, efficient, and friendly throughout the process. I would recommend Connor for anyone looking to buy a property.

Emms · 30 July 2022

★★★★★ 5/5

Google

Connor and Sian-Louise were very helpful and communicative throughout our recent purchase. D&G seem great to work with and took some of the stress out of the house buying process

Michael · 30 July 2022

★★★★★ 5/5

Google

Emlyn and Jon were rapid to respond to our needs , efficient and pro active. We are most grateful that when other companieswere sadly lacking Jon and Emlyn stepped up many thanks , david and janePositiveResponsiveness, Professionalism

David · 22 June 2021

★★★★★ 5/5

Google

Douglas & Gordon were a pleasure to work with and helped us secure our dream home. Emlyn and Hannah went above and beyond to help us in our search and made us feel incredibly valued and cared for during the entire process. Emlyn gave excellent service both during and after finding our property and attended to any questions we had. I would highly recommend their services and will definitely use them again in my next property search.

Charlotte · 31 July 2018

★★★★★ 5/5

Google

Had a great experience renting a property with Rebecca and her team. The whole process has been very smooth and she has been diligent and responsive throughout. First class.PositiveQuality, Professionalism

Benedict · 22 June 2022

★★★★★ 5/5

Google

I have worked with D&G on and off over the last year across both Sales and Lettings and have had nothing but a pleasant experience. Sian-Louise has continuously gone above and beyond to answer queries, resolve issues and advise the best course of action for my property. Having dealt with many other agents over the years, D&G is a level above the rest and I would highly recommend them to buyers, sellers, landlords and renters.PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 22 June 2022

★★★★★ 5/5

Google

For a first time tenant, D&G provided a great and transparent service. Special thanks to Rebecca for her enthusiasm and expertise. Would highly recommend to first time renters.

Cameron · 30 July 2022

★★★★★ 5/5

Google

Rebecca and her team were very responsive to all our queries. She gave great advice to help us secure the property and we really appreciated all her help.PositiveProfessionalism

Ashling · 22 June 2022

★★★★★ 5/5

Google

Amy was amazing help throughout purchasing my first property! She was very quick at replying to any queries and constantly chasing the other stakeholders in the transaction. Would definitely recommend D&G!PositiveResponsiveness, Quality, Professionalism, Value

James · 22 June 2021