Trusted Agent profile · London

Dexters London reviews

4.8

★★★★★ Excellent

409 reviews across 1 platform

9 Cavendish Parade, Clapham Common South Side, London, SW4 9DP

Part of Dexters, see every office.

Dexters's office in London, at 9 Cavendish Parade, is rated 4.8 out of 5 across 409 reviews on 1 platform, including 409 Google reviews rated 4.8.

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4.8 / 5

409

Reviews on Google

This office

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Aaron was incredibly helpful and communicative. He walked us through every step of the process and showed us some last minute listings in the area as well. Highly recommend!

Jacqueline · 2 December 2022

Agent replied · 30 July 2023

Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a great experience with Luca. Very knowledgeable of the area and market would recommend!

Will · 11 November 2025

Agent replied · 11 October 2026

Dear Will, Thank you for taking the time to leave a wonderful 5 star Google review. Luca will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

We had a really good experience getting a rental property with Dexters at this branch, the process was quick and easy and Autumn was really friendly and helpful answering any questions we had and keeping us up to date on the process.

Johanna · 17 November 2020

Agent replied

Dear Johanna, I was delighted to read the comments in relation to our Clapham South office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Jack was a great help in securing our let in Balham. He kept us informed throughout the duration of the process and made clear everything that was required of us. Highly recommend.

Craig · 30 July 2022

Agent replied · 30 July 2023

Dear Craig, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a great experience with Dexters & Alfie. Alfie did us a massive favour in finding us a property after our months of struggle. Alfie found us several suitable places very shortly after they arrived on his desk and we were able to view many of these before anyone else. Once we found one we liked the process was quick and painless. I would definitely recommend Dexters and Alfie to anyone looking for a place in this competitive Clapham market!

Jack · 30 July 2022

Agent replied · 30 July 2023

Dear Jack, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Clapham South & Balham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Leo at Clapham South was a great help with finding a rental property. Super attentive and ensured to understand our needs. Thank you!

Olivia · 31 May 2023

Agent replied · 30 July 2023

Dear Olivia, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ollie at Dexter's took us on a viewing last Saturday, unfortunately the flat wasn't for us but the service we received was great, Ollie was so friendly and knowledgeable - I'll definitely go back to him if I'm looking for a flat in the future.

Olivia · 29 July 2019

Agent replied

Dear Olivia, We are delighted to read that our Clapham South Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Great service from this branch - particularly Alfie brown our lettings agent, and Charlotte Kennedy our property manager. They couldn't have been more helpful, both while searching for a property and even now after we've been in the property for a few months. Thanks guys!

Hanna · 29 July 2019

Agent replied

Dear Hanna, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Clapham South Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Leo Monteiro has been a first-rate property manager: responsive, friendly and efficient. He has given us piece of mind about renting our flat out to tenants and has solved problems quickly and with the minimum of fuss. We've been very pleased with the service.

Mike · 4 October 2019

Agent replied

Dear Mike, Thank you very much for your great review regarding our Clapham South Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

1/5

Google

Terrible customer service

Nancy · 13 February 2026

Agent replied · 13 April 2026

Dear Nancy, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma

5/5

Google

I have had nothing less than great service from Charlotte over the past number of years. She is responsive, professional, and courteous every step of the way. It is without hesitation that I recommend Charlotte and the team at Dexters to manage your property.

Suzie · 29 July 2019

Agent replied

Dear Suzie, We are delighted to read that our Clapham South Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Autumn was fantastic in helping my partner and I find a flat to rent. From the beginning of the process through to moving in she was professional, prompt and friendly. I could not recommend her more highly.PositiveProfessionalism

Jack · 21 June 2021

Agent replied · 20 June 2024

Dear Jack, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I worked with Autumn Bailey at Dexters for my house move and she was wonderful to work with. Personable, timely and responsive. Autumn has made this process very easy and would recommend her to other buyers/renters.PositiveResponsiveness, Professionalism

Sophie · 21 June 2021

Agent replied · 20 June 2024

Dear Sophie, Thank you for taking the time in providing such lovely comments about Autumn in our Clapham South office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Had a really good experience with Sade for our rental property. She has great knowledge of the area, is always efficient with answering questions and gave us clarity on what was needed from us!

Claire · 13 February 2026

5/5

Google

Ollie at Dexter's took us on a viewing last Saturday, unfortunately the flat wasn't for us but the service we received was great, Ollie was so friendly and knowledgeable - I'll definitely go back to him if I'm looking for a flat in the future.

Olivia · 1 January 2018

Agent replied · 31 December 2023

Dear Olivia, We are delighted to read that our Clapham South Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Autumn is absolutely fantastic - she is super responsive and thorough in her work; heard all of my needs and tried to find the most suitable options so I didn't have to lift a finger!PositiveProfessionalism

Jane · 26 August 2021

Agent replied

Dear Jane, We greatly appreciate you putting aside the time to submit a review about our Clapham South Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Autumn was amazing - she was very professional and supported us through the whole process. The renting process was very smooth, so thank you so much to Autumn and Julien for all their help with this.

Sophie · 17 June 2021

Agent replied

Dear Sophie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Aaron has been a huge help in our flat search in SW London, and happily answered all questions we had during the lettings process. Highly recommend!

Chloe · 2 November 2022

Agent replied · 30 July 2023

Dear Chloe, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Joeseph Conrathe is the man to ask for! An honest, accommodating and flexible estate agent that will help you find your perfect property. I thought I was a millions miles off until Joe helped out. Thanks mate, absolutely love our new place!

Jake · 29 July 2019

Agent replied

Dear Jake, Thank you for your review regarding your experience with our Clapham South Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Recently moved into a flat with dexters. Our agent Jack was great and made the experience run smoothly. Would happily recommend them to anyone searching for a property

Matthew · 30 July 2022

Agent replied · 30 July 2023

Dear Matthew, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had an excellent experience with Autumn finding a new flat to rent. I found her very professional, and she saved me a ton of time by finding me something that fitted my requirements. Thank you Autumn!

Daniel · 11 February 2021

Agent replied

Dear Daniel, Thank you for taking the time to leave your great review for Autumn. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I had a great experience with Dexters Clapham during my recent search for a flat. Autumn was extremely helpful and knowledgable. She understood my requirements and was able to match them closely. Highly recommended!PositiveResponsiveness, Professionalism

M · 21 June 2021

Agent replied · 20 June 2024

Dear Muthafar, We are really pleased to read your positive review regarding the service from our Clapham South Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Just wanted to say how amazing my experience is with working with Amber from property management on multiple occasions. Her attention to detail is incredible and always goes above and beyond to help out if needed. Would definitely recommend this service!

Mainsflow · 4 November 2024

Agent replied · 11 November 2024

Thank you for your kind comments regarding Amber and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Autumn Bailey was very helpful and accommodating to our needs. She was patient and very informative providing us the with information to make the right decisions. Thank you Autumn, you made this process less daunting.

Manalikah · 7 February 2021

Agent replied

Dear Manalikah. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team

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