Trusted Agent profile · London

Dexters London reviews

4.8

★★★★★ Excellent

409 reviews across 1 platform

9 Cavendish Parade, Clapham Common South Side, London, SW4 9DP

Part of Dexters, see every office.

Dexters's office in London, at 9 Cavendish Parade, is rated 4.8 out of 5 across 409 reviews on 1 platform, including 409 Google reviews rated 4.8.

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4.8 / 5

409

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I have been letting my flat through Dexters Clapham branch, fully managed. It's been a smooth process and they take care of everything, from start to finish for small repairs to renovation. I recommend them. Thanks to Charlotte K who has been particularly helpful, polite and keeps me up to date and everyone else at the branch.

L · 11 July 2018

Agent replied

Dear ls56873, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Clapham South Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We worked with Autumn for our viewings. Firstly she was very helpful at all stages of our viewings, she listened to what we were looking for and what price range we were looking in. Very knowledgable about the properties and very transparent when it came to making an offer.

Jamie · 28 May 2021

Agent replied

Dear Jamie, Thank you for taking the time in providing such lovely comments about Autumn in our Clapham South office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Ellie from Dexters Clapham has been very professional, responsive, knowledgeable and went the extra mile for my particular situation while looking for a flat. I would recommend her as an agent to anyone appreciating efficient communication, personal approach and transparency.

Ajda · 3 September 2022

Agent replied · 30 July 2023

Dear Ajda, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Autumn Bailey recently helped me get settled into a new place in London. I was moving from the US so this was particularly difficult to do. Autumn was really great, helping me navigate the process of virtual viewings and signing all the paperwork while in another country.PositiveResponsiveness, Professionalism

Julian · 21 June 2021

Agent replied · 20 June 2024

Dear Julian, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Cannot praise Ryan (and the team) highly enough. He helped us rent out our flat within an almost impossibly short timeframe with minimal fuss. He was also so amazing with assisting with the long list of requirements to get everything up and running (first time landlords so we needed some hand holding!) Really impressed with Dexters throughout the whole process and would recommend them to anyone who was renting out their property. Really great job, thank you so much.

Alexandra · 31 May 2023

Agent replied · 30 July 2023

Dear Alexandra, Thank you for taking the time to leave a wonderful 5 star Google review. Ryan will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Liz was amazing. Although our requirements for a home were quite specific and somewhat restrictive, she never stopped looking and was always checking in with us to see how we were getting on. Really appreciate all her help And would definitely recommend her and the team :)

Brittany · 24 May 2021

Agent replied · 30 July 2023

Dear Brittany, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters have been so good. Aaron was very professional and well informed and helped through all stages of the process. Big thanks to Aaron.

Toby · 1 May 2025

5/5

Google

My partner and I dealt with Aaron during our search in Clapham and he was excellent to deal with, extremely professional and a well organised letting expert.

Gavin · 6 August 2023

Agent replied · 27 August 2023

Dear Gavin, Thank you for taking the time to leave a 5 star review for Aaron. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Autumn was very professional and supportive throughout my communication with her. she is really an expert in her field and knows what she is talking about. I highly recommend this estate agent but especially Autumn. Exceptional service and a lovely experience!PositiveResponsiveness, Quality, Professionalism, Value

Nancy · 26 August 2021

Agent replied

Dear Nancy, Thank you for taking the time in providing such lovely comments about Autumn in our Clapham South office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Great service especially from Matt. Always happy to help with advice ensuring I conform to the tricky legislation and regs.

Robert · 11 November 2025

Agent replied · 11 October 2026

Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Ms. Autumn Bailey has been incredibly helpful in finding our new long-term home. She has been very responsive about our needs and queries. Her approach with clients is professional and also very friendly, which is just what you want when making a big decision! Thanks, Autumn!

Lamiya · 27 January 2021

Agent replied

Dear Lamiya. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Sade and Luca have been so helpful throughout our whole moving process, cannot recommend Dexters enough because of them

Sarah · 13 November 2025

Agent replied · 13 April 2026

Dear Sarah, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sade and Luca. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Dexters, in particular Ollie, were extremely professional yet friendly and helpful. They were quick to gauge what kind of property I was looking for and the service felt more bespoke than just bombarding me with emails (which I have found with many other agents). I would thoroughly recommend this office.

Amanda · 29 July 2019

Agent replied

Dear Amanda, I wanted to say thank you for your kind comments about the service you received from our Clapham South office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I had some urgent in quires regarding my tenancy and gave Dexters a call, I spoke Payam Heydarkhani who was very helpful and informative to all my questions. I know have some piece of mind and clarity regarding my situation. I like to thank Payam and Dexters for their support.

Sven · 29 July 2019

Agent replied

Dear Sven, I am writing to say thank you for your kind comments about the service you received from our Clapham South Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Daine was amazing! He was able to answer all of our questions and supported us through the renting process - the whole process felt well organised and easy!

Eleanor · 1 May 2023

Agent replied · 30 July 2023

Dear Eleanor, Thank you for taking the time to leave a wonderful 5 star Google review. Daine will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Craig Coles has been fantastic in helping us deal with issues and queries both quickly and efficiently. His swift responses to any queries can not be underestimated and he has always communicated in a friendly manner whilst assuring that and questions we have are answered by the correct people.

H · 29 July 2019

Agent replied

Dear H Hesp, We appreciate you taking the time to submit your review regarding the service you received from our Clapham South Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Sade was fantastic and proactive at taking us through the entire rental process - right from the viewing to signing the agreements. We had no issues at all and she made the process very smooth.

Aaron · 30 July 2022

Agent replied · 30 July 2023

Dear Aaron, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

While the properties I was sometimes shown at Dexter's weren't finished to the quality I was looking for, the service was great. Tianna was a delight, and really made me feel like she wanted us to find a suitable home. Can't thank her enough.

Sophie · 29 January 2021

Agent replied

Dear Sophie, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Had an amazing experience with Dexters, specifically with estate agent Ismail Rehman who helped me, over the past couple of months, find a property to rent. He was very friendly, helpful and tried his best to fit the requirements that I was looking for. The renting process also went very smoothly and was able to help get my offer accepted!

Layla · 21 April 2024

Agent replied · 20 June 2024

Dear Layla, Thank you for your kind comments regarding Ismail and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Very pleased with the service that has been provided by Dexters, in particular by our property manager Charlotte Kennedy. When our flat has had issues Charlotte has been brilliant in pursuing a solution for us as quickly as possible. Would highly recommend Dexters Clapham based on our experience.

Richard · 29 July 2019

Agent replied

Dear Richard, Thank you for taking the time to write a review about the great service you received from our Clapham South Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Jack was an immense help throughout the process of reaching an agreement on our new flat and in making moving in as easy as possible. Would thoroughly recommend using Dexters Clapham South and Balham!

Cameron · 30 July 2022

Agent replied · 30 July 2023

Dear Cameron, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Aaron has been very helpful in finalizing our rental agreement. He has answered questions I had about the agreement terms and has been very responsive through the process.

Evan · 2 March 2023

Agent replied · 30 July 2023

Dear Evan, Thank you for your kind comments regarding Aaron and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Aaron has been very supportive in liasing with our landlord to find a mutually beneficial agreement in regards to our tenancy. Couldn’t have had better help!

Olly · 1 May 2023

Agent replied · 30 July 2023

Dear Olly, Thank you for your great 4 star review, and mentioning your experience with Aaron in our Clapham South office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jack was a great help in getting us set up and finding the right place for us! Always there to help with any questions. Really friendly and made the whole process stress free.

Lisa · 30 July 2022

Agent replied · 30 July 2023

Dear Lisa, It’s great to hear that you have had a brilliant experience with our Clapham South and Balham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

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